Forum Replies Created

Viewing 30 posts - 64,111 through 64,140 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 12:52

    Hello,

    Sorry for the long delay.
    Could you please provide link to the product with the issue?
    Do you face this issue with our theme only? Have you tried the same with default WP theme?
    Please provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 12:24

    Hello,

    You need change localization in Settings > General > Site Language.
    How to translate our theme you can find here https://www.8theme.com/demo/docs/legenda/#!/how_to_translate
    How to translate WooCommerce read here https://docs.woocommerce.com/document/woocommerce-localization/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 12:16

    Hello,

    Unfortunately, can’t connect to your FTP. Please check.
    Make sure that you translated needed text https://prnt.sc/fopand

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 10:59

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 10:45

    Hello,

    In this case, please add this code in Custom css:

    .global-adding-to-cart .et-loader,
    .content-product.adding-to-cart .et-loader {
      display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 10:34

    Hello,

    The wp-admin credentials are incorrect.
    Please check them and provide FTP access in Private Content also.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 10:28

    Hello,

    On Mobile device view:
    Please add this code:

    .close-mobile-nav.close-block {
        color: white;
    }

    In Desktop view –
    You can delete Product Images/Thumbnails Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/
    Read more about image size – https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Logo –
    Try to add padding-left: 10%; http://prntscr.com/foo2wq

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 10:04

    Hello,

    You’re welcome!
    Thank you for using our theme!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 10:02

    Hello,

    Please try this code (Theme Options > Custom css):

    .single-product li {
        list-style: inside disc none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 09:54

    Hello,

    I’ve activated your child theme. Please check buttons now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 09:50

    Hello,

    Very likely, some of your products display in the cart with variations because they had been created before woocommerce update.
    Unfortunately, it is not possible to show attributes in the old style, because it was changed by woocommerce.
    But you can change http://prnt.sc/f5fgm0 to http://prnt.sc/f5fh1a in /legenda/woocommerce/cart/cart.php.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 09:23

    Hello,

    Please add this code in Custom css:

    .product-grid .price del span {
       text-decoration: line-through;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 09:14

    Hello,

    Can you explain this a little bit more?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 09:09

    Hello,

    A new theme version will be compatible with the new woocommerce version.
    Our developers are working on the update.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 09:05

    Hello,

    Go to edit Store page > Page Layout and remove slider http://prntscr.com/fon4s1

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 08:52

    Hello,

    Thank you for the notice.
    Could you please provide wp-admin and FTP access in Private Content?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 08:46

    Hello,

    You can disable them in Dashboard->Products->edit Product->Advanced and uncheck ‘Enable reviews’.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 15:49

    Hello,

    Please update the theme to 3.6 version https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246.
    Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 15:22

    Hello,

    I’m glad that problem was solved.
    Feel free to ask if you need any other help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 15:21

    Hello,

    Go to Theme Options > General > Layout > Use site preloader > Off.
    Also, read this topic https://www.8theme.com/topic/add-to-cart-preloader-and-placeholder-image/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 15:12

    Hello,

    Please change previous code to:

    .wc-proceed-to-checkout .checkout-button {
        background-color: #d64444;
        border-color: red;
    } 
    .wc-proceed-to-checkout .checkout-button:hover {
        opacity: 0.5;
        background-color: blue;
        border-color: blue;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 15:06

    Hello,

    Please read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    If you update theme you should update translation files too. Use Sync button in you use Loco Translate to synchronize your translation with pot file. After that check if this string is translated in your files. Save and check the frontend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 14:57

    Hello,

    Thank you for being our customer!
    Here are our offers:
    3 sales – 5%
    5 sales – 5%
    10 sales – 10%
    20 sales – 15% 
    30 sales – 20%
    If you are going to purchase more than 50 theme copies, then we will discuss the % individually.

    Yes, we plan to make theme updates from time to time.

    The XStore theme has a lot of cool features and also has boxed layout type. You can test xstore theme here http://dev.8theme.com/demo-test/wp-admin/, credentials I’ve sent to your email.
    If you have any other pre-sale questions please, contact us in chat for quick assistance: https://www.8theme.com/demo/xstore/

    Regards,
    
Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 14:09

    Hello,

    Please read this topic https://www.8theme.com/topic/infinite-scrolling/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 13:44

    Hello,

    Please set 60px, and also use this code:

    .shipping label {
        font-size: 0.8em;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 13:15

    Hello,

    It will be fixed in a new theme update.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 13:05

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 10:11

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 09:19

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 09:13

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

  • 1 2 3 2,137 2,138 2,139 2,273 2,274 2,275
    Viewing 64,140 results - 64,111 through 64,140 (of 68,221 total)
Viewing 30 posts - 64,111 through 64,140 (of 68,221 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.