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Cant install demo content - by haroldng - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

haroldng

Participant

July 6, 2017 at 04:24

Hi, I recently purchased this theme and installed it on my website glamazon.com.sg. I am unable to install the demo content on the setup wizard as it is stuck on the “Please wait, it may take up to 2 minutes.” screen. I left my computer overnight but to no avail. I also tried skipping the setup and installing the demo manually through the import/export section but it doesn’t do anything. Please help me out with that. Thank you.

Please, contact administrator
for this information.

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1 Answer

Rose Tyler

Support staff

July 6, 2017 at 07:50

Hello,

Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.
https://www.8theme.com/demo/docs/royal/ (1.3 Requirements for Royal)

Regards,
Rose Tyler.

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