Hello,

It is strange because folder of WordPress Live Chat Plugin should be in wp-content/plugins folder with name “screets-lc”.
However, these files do not relate to our theme.

Regards

Hello,

It is no matter what username you use on TF and our site, because to give you access to plugins and support we check your purchase code only. Keep in mind that you can use 1 theme license for 1 end product only. Also you don’t need to create new account on our site for the new license, simply add new purchase code on your account page on our site.

Regards

Hello,

Try to add this code in Custom css for mobile:

.header-logo img {
    max-width: 55%;
    margin-left: 18%;
}

Regards

Hello,

1. Please see screenshot http://prntscr.com/g6pow1
2. Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/
Don’t forget Regenerate thumbnails after changes in WooCommerce-> Settings-> Product -> Display https://wordpress.org/plugins/regenerate-thumbnails/.

Regards

Hello, @jon,

Please add this code in Theme Options > Custom css:

.top-bar #menu-top-language a {
    color: black !important;
}

Regards

Try to add this code in Theme Options > Custom css:

.woocommerce-checkout .shop_table .shipping td {
    width: 70%;
}

Regards

Hello,

Please add this code in custom css:

.product-navigation .next-product .hide-info {
    left: -100px;
}
.product-navigation .next-product .hide-info:after, .product-navigation .prev-product .hide-info:after, .product-navigation .next-product .hide-info:before, .product-navigation .prev-product .hide-info:before {
    left: 30%;
}
.product-navigation .prev-product .hide-info {
    left: -132px;
}
.product-navigation .prev-product .hide-info:before, .product-navigation .prev-product .hide-info:after {
    left: 50%;
}

Regards

You’re welcome!

Regards

Hello,

Please see screenshot http://prntscr.com/g6ogju

Regards

Hello,

Sorry for the delay.
Please use this code:

.header .tbs span {
    border: none !important;
}
.header .tbs span:before {
    background: transparent !important;
}

Regards

You’re welcome!

Regards

Hello,

Sorry for the delay.
Could you please provide wp-admin access in Private Content?

Regards

Hello,

Sorry for the delay.
You may use the 1 license for the 1 dev domain and 1 live domain. So you may use your purchase code on the development site. But keep in mind that you can use our theme license for 1 end product only.

Regards

Please provide FTP access in Private Content.
Also, contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.

and this is correct link to royal documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade

Regards

Could you please export your Theme Options and send me link to this file?
We don’t have such problem on our test site, so it would be better to check problem on your site.

Regards