2. This demo footer that is enabled in 8Theme Options > General > Footer > Show footer demo blocks.
You can disable it and create your own footer using Static Blocks in wp-admin panel.
Then add “8theme – Static Block” widget into “Footer area” in Appearance > Widgets.
To enable VC editor in static blocks go to Visual Composer > General Settings > Content Types and tick “static blocks”.
3. Please add this code in custom css:
I simply changed woocommerce category element to our, you can see it in shop page editor and http://prntscr.com/g3rsox
Regards
Rose Tyler
Support staff
August 3, 2017 at 07:57
Hello,
On your site current theme version – 3.2 http://prntscr.com/g3r0q1 Make sure that you updated the theme to 3.3 correctly.
Also, try to disable 3-rd party plugins and then check problems.
Then provide wp-admin access in Private Content.
Regards
Rose Tyler
Support staff
August 3, 2017 at 07:52
Hello,
Please provide wp-admin and FTP access in Private Content.
Regards
Rose Tyler
Support staff
August 3, 2017 at 07:49
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Rose Tyler
Support staff
August 2, 2017 at 16:04
Hello,
Please put portfolio.php in child theme in empty framework folder.
Try to add this code in Theme Options > Custom css > Custom css for mobile:
.portfolio {
height: auto !important;
}
.portfolio .portfolio-item.col-xs-6 {
position: static !important;
left: auto !important;
top: auto !important;
transform: none !important;
opacity: 1 !important;
}
In portfolio.php file change et_force_name_sort to et_force_slug_sort and use new content-portfolio.php file. I’ve sent the file to your email.
Use child theme to prevent losing changes them after theme update https://codex.wordpress.org/Child_Themes
Regards
Rose Tyler
Support staff
August 2, 2017 at 13:23
Hello,
We’ve sent new theme archive to your email.
Don’t forget to create backup of your files and database before starting update process!
The theme will be also updated on ThemeForest soon.
Regards
Rose Tyler
Support staff
August 2, 2017 at 09:46
You’re welcome!
Regards
Rose Tyler
Support staff
August 2, 2017 at 09:20
Hello,
1. Your question is bit unclear for me. Please describe with more details what exactly you want to achieve.
2-3. We understand your situation and we are glad to help you with any questions related to our theme features and options, of course, you can rely on any help with theme settings. But if you are asking about custom development which is outside the scope of support we can offer (according to TF support policy http://prntscr.com/fki0tqhttps://themeforest.net/page/item_support_policy ) we offer you to contact our partners https://wpkraken.io/?ref=8theme or hire an own developer.
4. Add col-xs-6http://prntscr.com/g3bkl7
Please check design option http://prntscr.com/g3b8kz and provide wp-admin access in Private Content.
Regards
Rose Tyler
Support staff
August 2, 2017 at 08:25
Hello,
Fixed. Please check now.
Regards
Rose Tyler
Support staff
August 2, 2017 at 07:56
Hello,
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
Regards
Rose Tyler
Support staff
August 2, 2017 at 07:54
Hello,
Thank you for being our customer.
Unfortunately, it is not possible to display different menu in fixed header, but you can use custom css to hide ‘right menu’ from main or fixed menu.
