Forum Replies Created

Viewing 30 posts - 62,281 through 62,310 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 14:43

    Hello,

    You may add this code in Theme Options > Styling > Custom css:

    .single-product-booking .product-side-information-inner .product_meta {
        display:none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 14:36

    Please also add this code:

    .top-bar .cart-summ {
        display: none;
    }
    .header-type-3 .top-bar .top-links li {
        margin-right: 10px;
    }

    then clear cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 14:31

    This problem relates to WooCommerce Box Office plugin. We made some changes in cart.php, so please check now.
    If you face any other problem, please describe in detail and provide screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 13:50

    Seems you used WaspThemes – Yellow Pencil Pro plugin to change color of this text on home page, so please check your changes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 13:30

    Hello,

    Please see screenshot http://prntscr.com/gnglaa

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 13:28

    Hello,

    The same situation you may see with default theme – Storefront, this means that problem doesn’t relate to our theme. Very likely you face such translation issue because of old woocommerce plugin version, so I would recommend you update xstore to the last version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and update all required plugins https://www.8theme.com/download-plugins/
    and then synchronize translation files. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed.
    Also, don’t forget to backup all the files before any update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 12:32

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 12:25

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/9_footer
    To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 12:23

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 12:17

    Hello,

    It is related to standard woocommerce functionality, so please read documentation https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 12:14

    I can’t recreate the problem using Chrome browser. Please check and describe how can I see the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 12:08

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 11:00

    I’ve changed code in your Custom css http://prntscr.com/gnep5p Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:23

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:22

    Your Main color is white http://prntscr.com/gne8b2, so to solve the problem with active color of links on the account page, you may change Main color or add this code in Theme Options > Styling > Custom css:

    .woocommerce-MyAccount-navigation li.is-active a {
        color: #ffcc66;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:18

    Oh I see, it is great that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:04

    Please try http://prntscr.com/gne1d4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:01

    Hello,

    To disable sidebar on the My Account or any other page edit the page and Choose without in 8theme Layout Options > Sidebar position http://prntscr.com/g2l687
    To remove items from the My account menu go to WooCommerce > Settings > Account and remove endpoints for the items you don’t want to show http://prntscr.com/g2l6mk
    Or you can create your own menu in Appearance > Menus > create the menu and choose it like My account in location settings.
    Please provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:58

    Hello,

    Please activate on your site the latest theme version and update store DB http://prntscr.com/gndyc3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:53

    Please clear cache and check now http://prntscr.com/gndwo8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:49
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:46

    Hello,

    Go to Edit page > [8theme] Layout options http://prntscr.com/gndtjw.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:42

    I am glad that you sorted out.
    Please explain what exactly you deactivated to solve the issue.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:39

    You need copy up-sells.php file from your parent theme, then go to child theme > create woocommerce empty folder and inside create single-product folder, then add in this folder up-sells.php file. After that, you may edit “OUR OFFERS” text in up-sells.php file of your child theme. Don’t forget to activate child theme on your site to be able to see an effect of your changes.
    Please read documentation https://codex.wordpress.org/Child_Themes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:31

    Hello,

    Please provide screenshot for better understanding and wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:22

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:14

    Hello,

    I do not see woocommerce folder in theme folder http://prntscr.com/gndghk, please upload woocommerce folder from ThemeForest archive of the theme into classico folder. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:11

    Please change previous code to http://prntscr.com/gndes3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:02

    Please, clear cache and check http://prntscr.com/gndbg8.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:00

    Your problem with sending a message doesn’t relate to our theme, and even with default plugin Contact Form 7 a message can’t be sent http://prntscr.com/gnd9u0 so you need to contact hosting provider for further solutions or you also may try to use this plugin https://wordpress.org/plugins/wp-mail-smtp/.

    Regards

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    Viewing 62,310 results - 62,281 through 62,310 (of 68,227 total)
Viewing 30 posts - 62,281 through 62,310 (of 68,227 total)
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