Updated Screens Chat – Ask for - by tbijeux

This topic has 4 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

  • Avatar: tbijeux
    tbijeux
    Participant
    September 19, 2017 at 15:01

    Hello

    I updated Screets and it’s asking for the following and is not visible on my website.

    “Get your API key
    It is required to activate the plugin and get free updates.
    * Note that you might need to re-login WordPress after updating your API key.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 19, 2017 at 15:27

    Hello,

    All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

    Regards

    Avatar: tbijeux
    tbijeux
    Participant
    September 19, 2017 at 16:22

    I understand that, but why is not visible on my website even though the plugin is Active?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 19, 2017 at 16:23

    Please provide wp-admin access in Private Content.

    Regards

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