Forum Replies Created

Viewing 30 posts - 62,251 through 62,280 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 12:14

    I can’t recreate the problem using Chrome browser. Please check and describe how can I see the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 12:08

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 11:00

    I’ve changed code in your Custom css http://prntscr.com/gnep5p Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:23

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:22

    Your Main color is white http://prntscr.com/gne8b2, so to solve the problem with active color of links on the account page, you may change Main color or add this code in Theme Options > Styling > Custom css:

    .woocommerce-MyAccount-navigation li.is-active a {
        color: #ffcc66;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:18

    Oh I see, it is great that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:04

    Please try http://prntscr.com/gne1d4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:01

    Hello,

    To disable sidebar on the My Account or any other page edit the page and Choose without in 8theme Layout Options > Sidebar position http://prntscr.com/g2l687
    To remove items from the My account menu go to WooCommerce > Settings > Account and remove endpoints for the items you don’t want to show http://prntscr.com/g2l6mk
    Or you can create your own menu in Appearance > Menus > create the menu and choose it like My account in location settings.
    Please provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:58

    Hello,

    Please activate on your site the latest theme version and update store DB http://prntscr.com/gndyc3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:53

    Please clear cache and check now http://prntscr.com/gndwo8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:49
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:46

    Hello,

    Go to Edit page > [8theme] Layout options http://prntscr.com/gndtjw.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:42

    I am glad that you sorted out.
    Please explain what exactly you deactivated to solve the issue.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:39

    You need copy up-sells.php file from your parent theme, then go to child theme > create woocommerce empty folder and inside create single-product folder, then add in this folder up-sells.php file. After that, you may edit “OUR OFFERS” text in up-sells.php file of your child theme. Don’t forget to activate child theme on your site to be able to see an effect of your changes.
    Please read documentation https://codex.wordpress.org/Child_Themes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:31

    Hello,

    Please provide screenshot for better understanding and wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:22

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:14

    Hello,

    I do not see woocommerce folder in theme folder http://prntscr.com/gndghk, please upload woocommerce folder from ThemeForest archive of the theme into classico folder. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:11

    Please change previous code to http://prntscr.com/gndes3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:02

    Please, clear cache and check http://prntscr.com/gndbg8.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:00

    Your problem with sending a message doesn’t relate to our theme, and even with default plugin Contact Form 7 a message can’t be sent http://prntscr.com/gnd9u0 so you need to contact hosting provider for further solutions or you also may try to use this plugin https://wordpress.org/plugins/wp-mail-smtp/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 08:51

    Hello,

    1. Please add this code in custom.css:

    .home .page-content {
        padding-top: 0;
    }
    .home .wpb_wrapper .wpb_content_element:first-child {
        margin-bottom: 0;
    }

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
    2. Please see screenshots: http://prntscr.com/gnd6gu http://prntscr.com/gnd6ok http://prntscr.com/gnd6vz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 08:44

    You need to have only one custom.css file in theme folder with your custom code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 08:37

    Please describe your problem in details, because I do not face any problem on product http://prntscr.com/gnd1f7 http://prntscr.com/gnd112

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 08:31

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 08:30

    Hello,

    You need to have the latest versions of required plugins, to proper work of your site: https://www.8theme.com/download-plugins/ Appropriate version of woocommerce plugin you may find in changelog on ThemeForest http://prntscr.com/gncxit
    We do not have a special notification system, but you may see a notice about an available update in your Plugins section.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 08:22

    Please check credentials one more time http://prntscr.com/gncvm6

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 08:15

    Hello,

    Please try to change previous code to:

    button.add_to_cart_button.ajax_add_to_cart.single_add_to_cart_button.button.alt {
        background-color: #ae9a64;
        border-color: #ae9a64;
    }
    .single_add_to_cart_button:hover {
        background-color: rgb(187, 173, 136) !important;
        border-color: rgb(187, 173, 136) !important;
    }
    .view-color-dark .button, .view-color-dark .show-quickly, .view-color-dark .yith-wcwl-add-button a.add_to_wishlist {
        background-color: #ae9a64;
    }
    .view-color-dark .yith-wcwl-add-button a.add_to_wishlist, .view-color-dark .show-quickly  {
        border-color: #a79155;
    }
    .view-color-dark .button:hover, .view-color-dark .show-quickly:hover, .view-color-dark .yith-wcwl-add-button a.add_to_wishlist:hover {background-color: rgb(187, 173, 136) !important;}

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 08:03

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 07:45

    Hello,

    I’ve sent IP to your email address. Please check it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 07:40

    Hello,

    Please add this custom code:

    .single-product .xoo-wl-btn.button {
        background-color: transparent;
        color: #917c27;
        font-size: 13px;
    }
    .single-product .xoo-wl-btn.button:hover {
        color: #917c27;
        text-decoration: underline;
    }
    .single-product .email-link {
        display: none;
    }

    Regards

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    Viewing 62,280 results - 62,251 through 62,280 (of 68,187 total)
Viewing 30 posts - 62,251 through 62,280 (of 68,187 total)
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