Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please provide your purchase code in Private Content.
Regards
Hello,
You can delete Product Images/Thumbnails Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Product Image settings.Then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/
Read more about image size – https://docs.woocommerce.com/document/fixing-blurry-product-images/
Regards
Hello, @AndreykaPro,
Do you have the same problem with a default theme?
Please create a separate topic and provide wp-admin and FTP access in Private Content.
Regards
Hello,
You need update theme to latest version, also update all plugins https://www.8theme.com/download-plugins/
after that you just need to synchronize translation files (use Loco Translate plugin) of the theme and woocommerce.
Before this make sure that you placed translation files of theme into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards
Hello, @Ann Sanicola,
Theme version 3.4 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Latest plugins versions you may find here – https://www.8theme.com/download-plugins/
Regards
My pleasure 🙂
Regards
Hello,
Make sure that all your plugins are latest versions https://www.8theme.com/download-plugins/
However, if the issue persists please provide wp-admin access in Private Content.
Regards
Hello,
Please try to use this code:
.header-logo img {
max-width: 500px;
}
Regards
Hello,
You need update theme to latest version.
Regards
Hello,
Please try to add this code in Theme Options > Styling > Custom css:
.menu .nav-sublist-dropdown ul > li > a {
font-size: 10px !important;
}
Regards
You’re welcome!
Regards
You’re welcome!
Fixed.
Regards
You’re welcome!
It difficult to say for now. Seems in update process weren’t upload all theme files correctly.
We’ve simply uploaded new theme version via admin panel.
Regards
Hello,
We’ve renamed theme folder and uploaded latest theme version. Please check your site now. You may delete old theme folder via FTP.
Please note, that it is a bad practice to edit .php files via Theme Editor, if it is needed you can edit files via FTP.
Also, we disabled RSS Importer plugin, because this plugin creates problem on your site. Sorry, we don’t provide support for 3rd-party plugins.
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.
Also, you need update required plugins https://www.8theme.com/download-plugins/ (To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins). To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ ).
Regards
Hello,
Fixed. Please check now.
Regards
Hello,
To prevent losing translation after theme update you need to place translation .po and .mo files into the /wp-content/languages/themes/ folder, also I would recommend you use Loco Translate plugin to theme translation.
Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file, after theme update. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards
Hello,
Please provide wp-admin and FTP access in Private Content.
Regards
Hello,
Please read this article http://www.wpbeginner.com/wp-tutorials/how-to-fix-briefly-unavailable-for-scheduled-maintenance-error-in-wordpress/
Regards
Hello,
It was my pleasure 🙂
Please read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css:
.sidebar-widget.widget_product_categories .widget-title {
background: red;
color: white;
}
Regards
Please update woocommerce to 3.2.3 version.
Regards
You’re welcome!
Regards
Hello,
The credentials are incorrect. Please check them.
Did you read our documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade (2.4. Demo Content).
What pages missing?
Also please read this topic https://www.8theme.com/topic/demo-data/
Regards
Hello,
Please describe the problem in details with screenshots and provide link to page with contact form.
Regards
Hello,
You’re welcome!
There is compatibility issue woocommerce and revslider. The problem doesn’t relate to our theme.
You need to wait for solution the problem from woocommerce plugin or Slider Revolution plugin side.
Regards
Hello,
You’re welcome!
1. Please try to change Menu Font in Theme Options > Typography http://prntscr.com/h5m0ke
2.
.main-header .navbar {
padding-top: 1em;
padding-bottom: 1em;
}
3. Could you please provide wp-admin access in Private Content?
4. Please read our documentation https://www.8theme.com/demo/docs/woopress/#!/0_footer
5. Theme Options > Blog Layout.
Regards