Page 2035 – 8theme.com

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Viewing 30 posts - 61,021 through 61,050 (of 68,187 total)

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Rose Tyler

Support staff

November 6, 2017 at 11:47

Hello, @Igor,

Please create a separate topic and explain your question in details.

Regards

#176879 Copied In reply to: Edit top links and remove registration page and popup

Rose Tyler

Support staff

November 6, 2017 at 11:30

Hello,

Please provide screenshot to better understanding.
Do you have this situation only with our theme or even when a default theme is activated?

Regards

#176877 Copied In reply to: startpage

Rose Tyler

Support staff

November 6, 2017 at 11:14

Hello,

Please try to disable all 3-rd party plugins and then check.

Regards

#176875 Copied In reply to: When I click the product's brand redirects me to one picture or one product

Rose Tyler

Support staff

November 6, 2017 at 10:51

Permalinks settings are WordPress settings, so please refer to their documentation https://codex.wordpress.org/Settings_Permalinks_Screen https://codex.wordpress.org/Using_Permalinks
and woocommerce permalinks doc – https://docs.woocommerce.com/document/permalinks/

Regards

#176874 Copied In reply to: Home page not show slider

Rose Tyler

Support staff

November 6, 2017 at 10:37

Hello,

Please upload Featured images for portfolio projects https://prnt.sc/h6tfjj

Regards

#176872 Copied In reply to: Portfolio bug

Rose Tyler

Support staff

November 6, 2017 at 10:33

Hello,

You’re welcome! 🙂

Regards

#176870 Copied In reply to: Hotspot WooCommerce

Rose Tyler

Support staff

November 6, 2017 at 10:32

Hello,

All available link settings you may find in Settings > Permalinks.

Regards

#176869 Copied In reply to: Home page not show slider

Rose Tyler

Support staff

November 6, 2017 at 10:17

Hello,

You may try to use Interactive image and Hotspot elements, add product link in element settings http://prntscr.com/h6t7t9, see examples here – http://massive.mpcthemes.net/interactive-image/

Regards

#176866 Copied In reply to: Hotspot WooCommerce

Rose Tyler

Support staff

November 6, 2017 at 10:10

Hello,

Thanks.
We don’t see the problem with product prices https://gyazo.com/8015075d547cebbae531b23f6d100878 When we change the variation price is changed. So, explain your problem in more details.

Regards

#176864 Copied In reply to: Home page not show slider

Rose Tyler

Support staff

November 6, 2017 at 10:00

Hello,

You may find ‘slider_speed’ parameter in xstore/woocommerce/single-product/up-sells.php file and change http://prntscr.com/h3xf44 to http://prntscr.com/h3xfqu

Regards

#176861 Copied In reply to: Eight Themes Upsells Products not displaying on some products & More

Rose Tyler

Support staff

November 6, 2017 at 09:12

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#176859 Copied In reply to: Contact form

Rose Tyler

Support staff

November 6, 2017 at 09:08

Hello,

Available header types you may find in Theme Options.
If you want to change the header structure you need to edit a file in xstore/headers/ (select file according to your header variant in Theme Options). Use a child theme to do any changes in template files.

Regards

#176858 Copied In reply to: Searchbar in header

Rose Tyler

Support staff

November 6, 2017 at 09:04

Hello,

Please provide wp-admin and FTP access in Private Content so our developers could check it.

Regards

#176857 Copied In reply to: Square plugin

Rose Tyler

Support staff

November 6, 2017 at 09:03

Hello,

Please try to activate theme now.

Regards

#176855 Copied In reply to: Cannot activate staging testing site

Rose Tyler

Support staff

November 6, 2017 at 08:59

Hello,

I can’t login to your Dashboard. Please check access.
And provide screenshot of problem, because https://prnt.sc/h6sigr https://prnt.sc/h6siez

Regards

#176853 Copied In reply to: Home page not show slider

Rose Tyler

Support staff

November 6, 2017 at 08:52

Hello,

Thank you for purchasing our theme and for reaching us.
Please try to change options in Theme Options > Blog & Portfolio > Blog Layout.
Available image size settings you may find in Settings > Media. Don’t forget Regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
Also, you may try to edit lifestyle/framework/templates/index.php and lifestyle/framework/templates/content.php files. We recommend to make changes in a child theme to prevent of losing modifications after theme update.

Regards

#176851 Copied In reply to: How to change the blog layouts

Rose Tyler

Support staff

November 6, 2017 at 08:44

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#176849 Copied In reply to: Change font size in page title

Rose Tyler

Support staff

November 6, 2017 at 08:42

Hello,

Please provide your purchase code in Private Content.

Regards

#176847 Copied In reply to: Cannot activate staging testing site

Rose Tyler

Support staff

November 6, 2017 at 08:38

Hello,

You can delete Product Images/Thumbnails Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Product Image settings.Then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/
Read more about image size – https://docs.woocommerce.com/document/fixing-blurry-product-images/

Regards

#176845 Copied In reply to: Thumbnails and single product images not displayed correctly

Rose Tyler

Support staff

November 6, 2017 at 08:36

Hello, @AndreykaPro,

Do you have the same problem with a default theme?
Please create a separate topic and provide wp-admin and FTP access in Private Content.

Regards

#176844 Copied In reply to: Contact Form Error Message

Rose Tyler

Support staff

November 6, 2017 at 08:32

Hello,

You need update theme to latest version, also update all plugins https://www.8theme.com/download-plugins/
after that you just need to synchronize translation files (use Loco Translate plugin) of the theme and woocommerce.
Before this make sure that you placed translation files of theme into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards

#176843 Copied In reply to: Woocommerce translation

Rose Tyler

Support staff

November 6, 2017 at 08:30

Hello, @Ann Sanicola,

Theme version 3.4 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Latest plugins versions you may find here – https://www.8theme.com/download-plugins/

Regards

#176842 Copied In reply to: Is it safe to update WooCommerce 3.2.0 using Legenda 2.8.1 ?

Rose Tyler

Support staff

November 6, 2017 at 08:27

My pleasure 🙂

Regards

#176840 Copied In reply to: Can't see top bar in woopress

Rose Tyler

Support staff

November 6, 2017 at 08:26

Hello,

Make sure that all your plugins are latest versions https://www.8theme.com/download-plugins/
However, if the issue persists please provide wp-admin access in Private Content.

Regards

#176839 Copied In reply to: Woocommerce products / Variations unieditable
Rose Tyler

Support staff

November 6, 2017 at 08:22
Hello,

Please try to use this code:

.header-logo img { max-width: 500px; }

Regards
#176838 Copied In reply to: Logo size
Rose Tyler

Support staff

November 6, 2017 at 08:19

Hello,

You need update theme to latest version.

Regards

#176837 Copied In reply to: WooCommerce Product Addon- shows Quantity out of place
Rose Tyler

Support staff

November 6, 2017 at 08:18
Hello,

Please try to add this code in Theme Options > Styling > Custom css:

.menu .nav-sublist-dropdown ul > li > a { font-size: 10px !important; }

Regards
#176836 Copied In reply to: Submenu font size
Rose Tyler

Support staff

November 3, 2017 at 16:21

You’re welcome!

Regards

#176748 Copied In reply to: Theme uploads and gets stuck unpacking

Rose Tyler

Support staff

November 3, 2017 at 15:21

You’re welcome!
Fixed.

Regards

#176742 Copied In reply to: My admin site is broken after I edited the admin.php file in Theme Editor!

Rose Tyler

Support staff

November 3, 2017 at 15:08

You’re welcome!
It difficult to say for now. Seems in update process weren’t upload all theme files correctly.
We’ve simply uploaded new theme version via admin panel.

Regards

#176740 Copied In reply to: LATEST XSTORE UPDATE
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Viewing 61,050 results - 61,021 through 61,050 (of 68,187 total)

Viewing 30 posts - 61,021 through 61,050 (of 68,187 total)

← 1 2 3 … 2,034 2,035 2,036 … 2,271 2,272 2,273 →

Forum Replies Created

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