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Eight Themes Upsells Products not displaying on some products & More

This topic has 12 replies, 3 voices, and was last updated 6 years, 5 months ago ago by Olga Barlow

AmanziDigital

Participant

October 30, 2017 at 11:23

Hi Support,

1. We have listed product upsells on our website for all products. Most are working perfectly. However, one particular product is only showing two products when we have linked 4.

http://www.dishydesigns.co.za/products/white-place-mats-with-hemstitch/

Any ideas why this could be happening?

2. Show Next/Previous product navigation currently ends at the last product in the category. Is there a way to make this start at the beginning when reaching the end of the products. (See left / right arrows on single product page)

3. Is there a way to adjust the carousel speed for the related products / upsell products area on the single products page? The client has complained that it is too fast.

Kind Regards
Ryan

Please, contact administrator
for this information.

#176364 Copied Theme version: 4.10 WooCommerce version: 3.2.1

11 Answers

Olga Barlow

Support staff

October 31, 2017 at 10:49

Hello,

Could you, please, provide me temporary FTP access to your site to check the files?

Regards

#176452 Copied

AmanziDigital

Participant

November 1, 2017 at 07:49

Thanks

Please see FTP in private section.

Please, contact administrator
for this information.

#176505 Copied

Olga Barlow

Support staff

November 1, 2017 at 14:31

Hello,

We have fixed the issue. Check now.
This fix will be included in next theme update.

Regards

#176579 Copied

AmanziDigital

Participant

November 2, 2017 at 19:53

Hi Olga,

Thanks for sorting that out. Still having an issue with point 2. Please see the video in the link below that explains this in more detail.

https://www.useloom.com/share/15f2fe17f22f4ffda4b645e5d5aa0bdd

Kind Regards
Ryan

#176698 Copied

Olga Barlow

Support staff

November 3, 2017 at 15:26

Hello,

Sorry, seems I missed the second question. We could try to implement this. Renew the FTP access to your site.
3) You need to change ‘slider_speed’ parameter in ms.

Regards

#176743 Copied

AmanziDigital

Participant

November 6, 2017 at 09:47

Hello,

I have updated the FTP in the private content. Please can you take a look.

3) how do I adjust the ‘slider_speed’ parameter?

Please, contact administrator
for this information.

#176860 Copied

Rose Tyler

Support staff

November 6, 2017 at 10:00

Hello,

You may find ‘slider_speed’ parameter in xstore/woocommerce/single-product/up-sells.php file and change http://prntscr.com/h3xf44 to http://prntscr.com/h3xfqu

Regards

#176861 Copied

AmanziDigital

Participant

November 9, 2017 at 11:38

Hello,

You have answered point 3

Please, can you get back to me on point 2. Please see the video on the link below that explains this in more detail.

https://www.useloom.com/share/15f2fe17f22f4ffda4b645e5d5aa0bdd

Thanks

#177213 Copied

Olga Barlow

Support staff

November 9, 2017 at 12:16

Hello,

Fixed. Check now.

Regards

#177220 Copied

AmanziDigital

Participant

November 9, 2017 at 12:27

Thanks Olga,

Please see feedback in the below

https://www.useloom.com/share/1a4587af2fe34b1d942c8520219ec11c

#177222 Copied

Olga Barlow

Support staff

November 13, 2017 at 14:38

Hello,

Shop page products are sorted by custom ordering + name http://prntscr.com/h9viwe Prev and Next buttons on single product page switch between products according to products ID order and unfortunately, there is no way to change the order from ID to custom ordering + name.

Regards

#177455 Copied
Tagged: displaying, eight themes, persuasive, products, templates, upsells, woocommerce, wordpress
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