Tagged: contact form, error
I’ve read through the forums on this topic and have tried many things, however, I cannot seem to fix the contact form from giving me a “Error while sending message”.
Site URL: hiddenHello,
Please provide us with the correct link to your site and WP Dashboard credentials in private content as we can’t log in with the current ones. Also give us FTP details.
Thank you.
Best regards,
Jack Richardson.
I’m sorry…
Hello,
As I see you are using old theme version http://prntscr.com/c82hjs . The current one is 3.0.2 https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins http://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Best regards,
Jack Richardson.
hi
how fix the contact form from giving me a “Error while sending message”.
Hello, @andreykapro,
Do you have the same problem with a default theme?
Please create a separate topic and provide wp-admin and FTP access in Private Content.
Regards
yes default theme
Hello, @andreykapro,
You need to add your email for contact form, navigate to Theme Options > Contact Form.
Read more in our documentation http://www.8theme.com/demo/docs/legenda/#!/contacts_page
Regards
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