Forum Replies Created

Viewing 30 posts - 60,691 through 60,720 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:53

    1. In this case, try to add this code:

    .post-type-archive-product .sidebar-left {
        display: none;
    }
    .post-type-archive-product .main-products-loop {
        width: 100%;
        left: 0;
    }

    2. You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:47

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:39

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:38

    Hello,

    Here you may find the latest version of VC plugin – 5.4.3 https://www.8theme.com/download-plugins/ (To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/), also the latest version of xsrote is 4.12, please update theme if it is needed https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and then check the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:27

    Hello, @Joan Wardzala,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:14

    Hello,

    Could you please provide screenshot of the problem?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:12

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:10

    Hello,

    Please download the latest version from ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:07

    Hello,

    Please provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:06

    Hello,

    1. You may set http://prntscr.com/hb6du5 for the shop page.
    2. Please try to use this code:

    .sidebar .price_slider_wrapper .price_slider_amount {
    	display: -webkit-box;
    	display: -webkit-flex;
    	display: -moz-box;
    	display: -ms-flexbox;
    	display: flex;
    	-webkit-flex-wrap: wrap;
    	    -ms-flex-wrap: wrap;
    	        flex-wrap: wrap;
    }
    .sidebar .price_slider_wrapper .button {
    	-webkit-box-ordinal-group: 3;
    	-webkit-order: 2;
    	-moz-box-ordinal-group: 3;
    	-ms-flex-order: 2;
    	order: 2;
    	margin-left: 0;
        margin-top: 10px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 11:26

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 11:19

    I’ve enabled http://prntscr.com/hb5ww7 Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 11:15

    You’re welcome!
    1. Please try to use this code in custom.css:

    @media (min-width: 980px) { 
    	.header1 .logo {
    	    width: 40%;
    	    float: right;
    	}
    }

    You may edit header structure in the file header.php. We recommend making changes in the child theme not to lose changes after the theme update.
    2. Please provide wp-admin access in Private Content and write which sliders missing.
    3. You can use MailChimp widget to create newsletter form:
    https://www.8theme.com/demo/docs/legenda/index.html#!/newsletters
    Unfortunately, there is no such option to shown popup only on the home page.
    4. Go to Theme Options > Products Page Layout > Product Image Hover > Images Slider.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 11:00

    Please go to Visual Composer > Role Manager > Post Types > Custom > choose all the post types you want to use VC for, then try to edit – http://prntscr.com/hb5oc7

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 10:25

    Hello,

    Hope you are having a nice day.
    Here is limit – 6 columns for mega menu http://prntscr.com/hb52u2, but if you need 8 columns, you may create static block using VC, for example, http://prntscr.com/hb54l3 > create custom widget area and add the static block – http://prntscr.com/hb5580 > select the widget for the menu item http://prntscr.com/hb57w0 > http://prntscr.com/hb5842

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 10:05

    Hello,

    Ok. Thanks.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 10:04

    Hello,

    Sorry but seems it not possible using only elements of VC, Likely it requested additional customization in files. Sorry, but customizations are not covered under our Support Policy.
    If you need help with additional customization contact WP-Kraken team.
    Hope you understand this matter, thank you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:48

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:46

    Hello,

    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:45

    Hello,

    Please update theme to latest version 4.12 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    and update all plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/ then try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then checked the problem.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:40

    Hello,

    Could you please provide a screenshot of the problem and wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:36

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:34

    Hello,

    1. It possible via css, please read https://www.w3schools.com/cssref/pr_pos_overflow.asp
    2. It is requested additional customization in files. Sorry, but customizations are not covered under our Support Policy.
    Hope you understand this matter, thank you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:20

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:10

    Hello,

    Could you please provide some screenshots of this problem to help me understand more? Also, please describe your problem with more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:07

    Hello,

    You’re welcome!
    Sorry for the inconvenience.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 09:06

    Hello,

    1. Sorry, but I do not see the problem, seems the logo already alignment on center –
    http://prntscr.com/hb447x
    Could you please provide some screenshots of this problem to help me understand more?
    2. In Theme Options > Import/Export you may import different versions and home pages.
    Read more in our documentation – https://www.8theme.com/demo/docs/legenda/#!/demo_data_installation
    3. Please read this topic https://www.8theme.com/topic/help-adding-social-icons-on-top-to-follow-us/
    4. Please try to add this code in custom.css

    .header .shopping-cart-widget .cart-bag {
        font-size: 0;
    }
    .header .shopping-cart-widget .cart-bag .price-summ.cart-totals {
        font-size: 14px;
    }

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
    5. Please read how to create footer in our documentation and watch https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create footer)
    To enable VC editor for static blocks go to wp-admin panel > Visual Composer > Role Manager > Post Types > Custom > tick “static block”,
    You may provide wp-admin access in Private Content and I will create more examples of footer static blocks.
    6. The menu can’t be imported, so please follow our documentation to create menu and watch https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create menu).
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 08:45

    Hello,

    I’ve added this code in Custom css for page – http://prntscr.com/hb4232

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 08:35

    Hello,

    In your Dashboard > Appearance > Themes you may see Legenda parent theme and child theme.
    A WordPress child theme is a theme that inherits the functionality of the parent theme. With child theme you can make modification or add additional functionality to parent theme. A child theme is the safest and easiest way to modify an existing theme, whether you want to make a few tiny changes or extensive changes. Please read more https://codex.wordpress.org/Child_Themes
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 08:31

    Hello,

    Is your problem solved http://prntscr.com/hb3wzj ? If not, please describe how I can see the problem on your site and provide wp-admin access in Private Content.

    Regards

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    Viewing 60,720 results - 60,691 through 60,720 (of 68,187 total)
Viewing 30 posts - 60,691 through 60,720 (of 68,187 total)
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