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Viewing 30 posts - 60,691 through 60,720 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:24

    Hello,

    On 1 demo – http://prntscr.com/hbnlkc
    [title subtitle="Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor. Ut enim ad minim veniam."]FEATURED PRODUCTS[/title]
    2 – http://prntscr.com/hbnlyf
    Unfortunately, it is not possible to have Title, Subtitle & View more products together.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:12

    You need to add custom css code in custom.css file of legenda parent theme or in style.css file of child theme. Custom.css file of child theme woun’t work correctly, so I would recommend you to transfer all your custom code in style.css file of child theme.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:11

    You need to add custom css code in custom.css file of legenda parent theme or in style.css file of child theme. Custom.css file of child theme woun’t work correctly, so I would recommend you to transfer all your custom code in style.css file of child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:03

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:02

    Please provide me link to this page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 11:58

    Hello,

    I do not have any css skills so I have to ask you for a css to place my content in center header top bar.

    – it is difficult to give you universal code because the code depends on content that you need to place in the center of the top bar, for example, http://prntscr.com/hbmg5q

    .top-bar .languages-area {
        width: 60%;
        max-width: 60%;
    }
    .top-bar #icl_lang_sel_widget-2, .top-bar #text-3 {
        display: inline-block;
    }
    .top-bar #text-3 {
        float: right;
    }

    2. I’ve changed margin-bottom and padding-top: https://gyazo.com/84256cd41919d9086c7ccb93d53b0b18 > http://prntscr.com/hbmi60 + http://prntscr.com/hbmicg = http://prntscr.com/hbmiii

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 11:48

    I’ve added the code in Theme Options > Global Custom css. Please see screenshot http://prntscr.com/hbmdmo

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 11:45

    Please activate Storefront theme and check https://www.ideedaprodurre.com/categoria-prodotto/sfilate/donna-sfilate/ or see this screenshot https://prnt.sc/haq25t, so seems the problem doesn’t relate to theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 11:32

    Hello,

    Please provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 11:17

    Or try to re-upload etheme.js and etheme.min.js files in legenda/js folder via FTP. I’ve sent files to your emails. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 11:13

    Hello,

    Could you please provide screenshot for better understanding?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 11:10

    Hello,

    The problem relates to Massive addons plugin https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=71&filter=all#comment_18058302 so please temporary disable the plugin or wait for the plugin update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 11:06

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 10:59

    Sorry, without success – http://prntscr.com/hblrnb Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 10:55

    Hello,

    You need to activate Storefront theme on site and check the T&C, there the same situation as with our theme https://gyazo.com/f2633f0c04b6c34765aef422ade50295
    I am not sure why it works differently in Storefront Preview, as it relates to woocoomerce, you may contact woocoomerce support and ask why on the Preview and with activated Storefront theme the T&C works differently.
    However, to change the current functionality of the T&C you need to use some additional plugin or to make additional customisation in files.

    On your site, I see a message about outdated files http://prntscr.com/hblmvg, to fix it, you need rename legenda/woocommerce folder via FTP and upload the woocommerce folder from latest theme archive. Then check Dashboard > WooCommerce > Status > Templates http://prntscr.com/hblol4 if the problem will be solved, you can delete the renamed woocommerce folder.

    Please note, that before uploading theme files, you need to delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 10:05

    Hello,

    You’re welcome!
    1-2. Please provide screenshots for better understanding.
    3. You may set font settings in Theme Options > Typography > Page.
    If you want to change font size only for the element, you may add custom css code, for example, http://prntscr.com/hbl2x5 font-size: 16px;
    4. Please try to use this code in Global Custom css:

    @media (min-width: 1200px) {
    .content-page {
        width: 1300px;
    }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 09:52

    Hello,

    Please clear cache and then check. If it won’t help, please provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 09:48

    Hello,

    Seems it was a problem in blanco/woocommerce folder because I’ve renamed it and upload woocommerce folder from latest theme archive and the problem was solved https://www.ideedaprodurre.com/categoria-prodotto/sfilate/uomo-sfilate/colori-tessuti-uomo-sfilate/
    So you may check changes in old woocommerce files in parent theme folder or delete “_woocommerce” http://prntscr.com/hbkw93

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 09:34

    Hello,

    Please try to add this code in Theme Options > Custom css:

    .woocommerce-checkout .place-order {
        clear: both;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 09:28

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 09:27

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 09:12

    Hello, @agenciafaro, @buzzmg

    Please try to clear cache and then check http://prntscr.com/hbkhlf and http://prntscr.com/hbkhnt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 09:08

    Hello,

    Please try to activate theme now.
    Note that may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 09:03

    Hello,

    I’ve created Home Boxed page and set it as Home page http://prntscr.com/hbke1z Please check.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 08:45

    Hello,

    We are happy to see that problem solved.
    We would be happy if you share your experience of using the product and the support quality you received. You can rate our product on Themeforest http://prnt.sc/d256m6 https://themeforest.net/downloads
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 08:44

    Hello,

    Could you please provide some screenshots of this problem to help me understand more?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 08:43

    Hello,

    Please use this code:

    .single-product #tab_reviews font font:last-child {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 08:36

    Hello,

    You need to update theme to 3.3 version https://www.8theme.com/demo/docs/royal/#!/installation_upgrade and update all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate the theme and skip Setup Wizard.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 08:16

    Hello,

    I’ve passed the problem to our developers, but they can’t connect to your FTP. Please check it.

    Regard

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 16:33

    I’ve checked the “Terms and Conditions” area with Storefront theme – official WC theme and here we get the same result as with our theme. I see that with Storefront child theme it works as you want, but it only means that you may achieve needed result via additional customisation in files.

    Regards

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    Viewing 60,720 results - 60,691 through 60,720 (of 68,227 total)
Viewing 30 posts - 60,691 through 60,720 (of 68,227 total)
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