Xstore – WP Page Builder issue with WordPress update 4.9

This topic has 4 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

  • Avatar: PPadmin
    PPadmin
    Participant
    November 16, 2017 at 13:09

    Hi Support Team,

    i update my wordpress to version 4.9. Currently it is not possible to change content with the Page Builder (Backend + Frontend Editor). If i save my changes (save and update) all my new elements are deleted.

    I checked the Page Builder Changelog:

    15.11.2017 – ver 5.4.3
    – Added: Shortcode support in raw_html
    – Added: More filters for vc_btn shortcode
    – Update: Shortcode automapper admin content escaping
    – Fix: Improve WordPress 4.9 tinyMCE support
    – Compatibility: with WordPress 4.9
    – Compatibility: with WP Tool Set plugin

    It looks like that we need an update for Xstore too to work without issues in wp bakery page builder.

    Reminder for me: Never change a working system 😉

    I hope it will follow a compatibility update for Xstore soon.

    Best rgeards,
    PPadmin

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:38

    Hello,

    Here you may find the latest version of VC plugin – 5.4.3 https://www.8theme.com/download-plugins/ (To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/), also the latest version of xsrote is 4.12, please update theme if it is needed http://xstore.helpscoutdocs.com/article/63-theme-update and then check the problem.

    Regards

    Avatar: PPadmin
    PPadmin
    Participant
    November 16, 2017 at 13:45

    Thank you.

    After update WPB PAge Builder the Frontend + Backend Editor running correctly.

    Best Regards,
    PPadmin

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2017 at 13:47

    You’re welcome!

    Regards

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