Forum Replies Created

Viewing 30 posts - 60,631 through 60,660 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 14:32

    Hello,

    You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.
    Also, please please provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 14:20

    Please try to add this code in Theme Options > Global custom css:

    @media(min-width:480px) {
      .woocommerce-checkout-review-order-table #shipping_method {
          padding-left: 0px;
      }
    }
    @media(max-width:480px) {
       .woocommerce-checkout-review-order-table #shipping_method select{
          width:100%;
      } 
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 13:15

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css:

    .mc4wp-form-fields p {
        display: inline-block;
        vertical-align: middle;
    }
    .mc4wp-form input[type=email] {
        width: 100%;
    }
    .mc4wp-form-fields p:first-child {
        width: 50%;
        margin-right: 8px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 11:20

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 11:17

    You’re welcome!
    Yes, you can activate theme for the 1 live and 1 dev site, including localhost.
    For more information read ThemeForest license policy https://themeforest.net/licenses/standard or contact ThemeForest support for the detailed explanation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 11:12

    Hello,

    You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 11:09

    You’re welcome! 🙂
    We would be happy if you share your experience of using the product and the support quality you received. You can rate our product on Themeforest http://prntscr.com/hcs2gq https://themeforest.net/downloads
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 11:08

    Hello,

    Yes, should be 2 different pages, but you may enable default WordPress registration on my account page https://prnt.sc/hcqldy.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:59

    Hello,

    The latest version that is available on codecanyon.net is 3.16.19 http://prntscr.com/hcrthi
    Once plugin author update plugin we’ll add the new version to the Downloads page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:56

    Please try to add this code in Theme Options > Custom css:

    .show-quickly:hover {
        text-decoration: none;
        cursor: default;
        color: white;
    }
    .show-quickly {
        pointer-events: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:43

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:42

    Hello,

    Please add more posts and try to disable all 3-rd party plugins and then check the grid.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:27

    Hello,

    Please try to disable “AJAX add to cart for simple products” option in Theme Options > E-Commerce > Single Product Page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:22

    Hello,

    Sorry for the delay due to the weekends.
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:19

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css:

    .content-product .product-image-wrapper:before {
        position: absolute;
        top: 0;
        left: 50%;
        width: 120%;
        height: 100px;
        background: rgba(255, 255, 255, 0.3);
        content: '';
        -webkit-transition: -webkit-transform 0.9s;
        transition: transform 0.9s;
        z-index: 1;
        -webkit-transform: scale3d(1.9, 1.4, 1) rotate3d(0, 0, 1, 45deg) translate3d(0, -150%, 0);
        transform: scale3d(1.9, 1.4, 1) rotate3d(0, 0, 1, 45deg) translate3d(0, -150%, 0);
        -webkit-backface-visibility: hidden;
        backface-visibility: hidden;
    }
     .content-product .product-image-wrapper {
        overflow: hidden;
    }
    .content-product:hover .product-image-wrapper:before {
        -webkit-transform: scale3d(1.9, 1.4, 1) rotate3d(0, 0, 1, 45deg) translate3d(0, 400%, 0);
        transform: scale3d(1.9, 1.4, 1) rotate3d(0, 0, 1, 45deg) translate3d(0, 400%, 0);
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:16

    Hello,

    You may update the theme to 3.4 version https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code and SKIP Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/ (To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins). To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:13

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:06

    Hello,

    Our latest theme version is fully compatible with woocommerce 3.2.4 version.
    We will update the plugin https://www.8theme.com/download-plugins/ when a new version appears there https://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 10:00

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 09:56

    You’re welcome!
    Great. Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 09:54

    Hello,

    Please go to Theme Options > General > Layout > Enable static blocks > On.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 09:48

    Hello,

    Sorry for the delay due to the weekends.
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 09:46

    Hello,

    Sorry for the delay due to the weekends.
    I do not see the code via inspector on your site, so please provide wp-admin access in Private Content.
    Thanks in advance!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 09:44

    Hello,

    I’ve created “Prefooter”, “Footer Bottom” and “Footer Top” static blocks. Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/footer
    You can use MailChimp to create newsletter form:
    https://www.8theme.com/demo/docs/legenda/index.html#!/newsletters
    Also, check if you have large-resolution.css file in legenda/css folder. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 09:18

    Hello,

    Sorry for the delay due to the weekends.
    Add the css code in custom.css file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 09:15

    Hello,

    You may add custom css code in Theme Options > Custom css.
    Please describe how I can recreate the problem on your site to give you example of css code. Also, provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 09:10

    Hello,

    Please check our documentation https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
    We use default account page, so you need to have the My Account page with [woocommerce_my_account] shortcode and select it in Woocommerce > Settings > http://prntscr.com/hcqkws, if you also need to have the registration on this page > http://prntscr.com/hcqldy.
    Please provide me link to page where you have the problem with recover password.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:59

    Hello,

    Sorry for the delay due to the weekends.
    Please try to synchronize translation files, if it won’t help, please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:54

    Hello, @Blackbeard,

    Sorry for the delay due to the weekends.
    Please create a separate topic and provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:50

    Hello,

    Please provide link to your site and wp-admin access in Private Content.

    Regards

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    Viewing 60,660 results - 60,631 through 60,660 (of 68,223 total)
Viewing 30 posts - 60,631 through 60,660 (of 68,223 total)
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