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My Account -> Login/Last password are not visible

This topic has 4 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

eulenschnitt

Participant

November 17, 2017 at 17:36

I have a question regarding the WooPress theme. I have set up an Account page with the URL /register/ and used the Template „Custom Registration Page“.
This page is also selected as the Account page in the WooCommerce settings. When I visit the login page and click on recover password, the link which opens is /register/lost-password – but it shows the registration formular and not the form for resetting my password. Do you know why?

Additionally when the login form is not displayed when visiting the account page. Where is the login form? And what’s special about the Custom Registration page – why should I not use the [woocommerce_my_account] shortcode?

Thanks.

– Torben

#177942 Copied Theme version: 3.2 WooCommerce version: 3.2.3

3 Answers

Rose Tyler

Support staff

November 20, 2017 at 09:10

Hello,

Please check our documentation https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
We use default account page, so you need to have the My Account page with [woocommerce_my_account] shortcode and select it in Woocommerce > Settings > http://prntscr.com/hcqkws, if you also need to have the registration on this page > http://prntscr.com/hcqldy.
Please provide me link to page where you have the problem with recover password.

Regards

#178009 Copied

eulenschnitt

Participant

November 20, 2017 at 10:59

Hello,
so the Account Page (Login/Register) and the Custom Registration Page should be two different pages when using WooPress – is that correct?

Currently I have set up a Custom Registration Page /register/ and selected this one as the “Account” page in WC.

The problem with the lost-password functionality can be seen here: https://eulenschnitt.de/register/lost-password/

#178044 Copied

Rose Tyler

Support staff

November 20, 2017 at 11:08

Hello,

Yes, should be 2 different pages, but you may enable default WordPress registration on my account page https://prnt.sc/hcqldy.

Regards

#178048 Copied
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