Page 2021 – 8theme.com

Forum Replies Created

Viewing 30 posts - 60,601 through 60,630 (of 68,231 total)

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Rose Tyler

Support staff

November 21, 2017 at 13:51

Hello,

The problem relates to Massive addons plugin https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=71&filter=all#comment_18058302 so please temporary disable the plugin or wait for the plugin update.

Regards

#178196 Copied In reply to: VC Colour Selector Not Working After Updated

Rose Tyler

Support staff

November 21, 2017 at 13:48

Hello,

Our theme is compatible with PHP 7, so you may update PHP version.

Also, due to GTmetrix results https://gtmetrix.com/reports/www.victoriawindsor.store/Ru8LdTRB you need to follow their suggestions to increase site loading speed.
These articles should help you:
http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/
https://technumero.com/minify-javascript-and-css/
http://diywpblog.com/wordpress-optimization-remove-query-strings-from-static-resources/
http://wordpress.org/plugins/remove-query-strings-from-static-resources/
Use cookie-free domains https://www.keycdn.com/support/how-to-use-cookie-free-domains/

Caching – the most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.
Try to use some CDN.

Sometimes slow speed can be a result of your hosting service. If you have checked the above suggestions and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

In case you need professional help with site optimization you may contact wpkraken team because that is outside the scope of our support.

Let us know if you need any further assistance.

Regards

#178195 Copied In reply to: Royal -Loading time slow due to php5 on template- should be php 7

Rose Tyler

Support staff

November 21, 2017 at 13:23

Hello,

Please try to disable all 3-rd party plugins and then check.

Regards

#178191 Copied In reply to: problem when trying to acquire a lost password

Rose Tyler

Support staff

November 21, 2017 at 11:39

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#178185 Copied In reply to: Issue with Capcha on the contact form

Rose Tyler

Support staff

November 21, 2017 at 10:22

Please go to Theme Options > Blog & Portfolio > Single post > Posts previous/next buttons > Off.

Regards

#178180 Copied In reply to: No review option in single product page
Rose Tyler

Support staff

November 21, 2017 at 10:11
Please change the previous code to:

.tab-description li, .product-information .short-description li { list-style: inherit; margin-left: 18px; }

Regards
#178177 Copied In reply to: Bullet points not visible
Rose Tyler

Support staff

November 21, 2017 at 10:06

Did you add the code in custom.css file of parent theme or in style.css file of child theme?

Regards

#178175 Copied In reply to: Main menu issue

Rose Tyler

Support staff

November 21, 2017 at 10:03

I do not see content in your short description http://prntscr.com/hd83c2

Regards

#178174 Copied In reply to: Bullet points not visible

Rose Tyler

Support staff

November 21, 2017 at 10:01

Hello,

You’re welcome!
There is no such option. Actually, it’s bad for SEO to remove title for images. You may check this solution to hide title instead of removing them http://stackoverflow.com/questions/3885920/jquery-hide-title-attribute-but-not-remove-it

Regards

#178173 Copied In reply to: No review option in single product page
Rose Tyler

Support staff

November 21, 2017 at 09:54
In this case, simply add this code in Global Custom css:

.tab-description li { list-style: inherit; margin-left: 18px; }

Regards
#178168 Copied In reply to: Bullet points not visible
Rose Tyler

Support staff

November 21, 2017 at 09:50

Hello,

To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.
Read more – https://www.8theme.com/faq/ (INCLUDED PLUGINS).

Regards

#178166 Copied In reply to: WPBakery Page Builder + Slider Revolution updates
Rose Tyler

Support staff

November 21, 2017 at 09:49
Hello,

You may add class="bullet-list" – http://prntscr.com/hd7vvf
and this code add in Custom css:

.bullet-list li { list-style: inherit; margin-left: 18px; }

Regards
#178165 Copied In reply to: Bullet points not visible
Rose Tyler

Support staff

November 21, 2017 at 09:35

If you want to change blog page layout go to Theme Options > Blog Layout.

Regards

#178163 Copied In reply to: Problems with Masonry Grid and help to add a different grid to another page

Rose Tyler

Support staff

November 21, 2017 at 09:34

Oh I see, you set the offerte page as Blog page. I’ve created a new Blog page and set https://prnt.sc/hd7q4f. Please check now.

Regards

#178162 Copied In reply to: Problems with Masonry Grid and help to add a different grid to another page

Rose Tyler

Support staff

November 21, 2017 at 09:23

You’re welcome!
Let us know if you need any further assistance.

Regards

#178158 Copied In reply to: Checkout page – difficulty filling out country and state, and invisible

Rose Tyler

Support staff

November 21, 2017 at 08:58

Hello, @schnetzi,

I am glad that you sorted out.
Feel free to ask if you need any help.

Regards

#178157 Copied In reply to: warnings in console
Rose Tyler

Support staff

November 21, 2017 at 08:56
Hello,

If you have a lot of menu items and can’t save changes then you need to increase PHP Max Input Vars. By default it is 1000, try to set 5000 or 8000 for example http://sevenspark.com/wordpress/menu-item-limit.
Also, you need to add this code in custom.css:

.field-level-0, .field-level-1, .field-level-2, .field-level-3, .field-level-4 { display: block !important; }

then inspect menu page, find an item with error and delete 0 value from Column width https://prnt.sc/hd7a4i, after clearing 2 fields.

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

Regards
#178156 Copied In reply to: Main menu issue
Rose Tyler

Support staff

November 21, 2017 at 08:40

Hello,

We need to connect to your FTP to fix the problem. Please provide correct FTP access in Private Content.

Regards

#178155 Copied In reply to: Problem with translations for quick cart widget in header

Rose Tyler

Support staff

November 21, 2017 at 08:38

Hello,

Unfortunately, can’t login to your site. Please check credentials.

Regards

#178154 Copied In reply to: double menu links

Rose Tyler

Support staff

November 21, 2017 at 08:36

I am glad that you sorted out.
Feel free to ask if you need any help.

Regards

#178152 Copied In reply to: WooPress | How to change Cart Icon?

Rose Tyler

Support staff

November 21, 2017 at 08:35

Hello,

The latest version of Page Builder plugin you may find here – https://www.8theme.com/download-plugins/ To update the plugin connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/.
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest. https://www.8theme.com/faq/ (INCLUDED PLUGINS).

Regards

#178151 Copied In reply to: Info Banner widget – Home page

Rose Tyler

Support staff

November 21, 2017 at 08:23

You’re welcome!

Regards

#178149 Copied In reply to: Moving picture

Rose Tyler

Support staff

November 21, 2017 at 08:21

You’re welcome!
Let us know if you need any further assistance. 🙂

Regards

#178147 Copied In reply to: Pop up – Newsletter

Rose Tyler

Support staff

November 21, 2017 at 08:20

Hello,

Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

Regards

#178146 Copied In reply to: ACTIVATION LIMIT

Rose Tyler

Support staff

November 21, 2017 at 08:18

Hello,

I am glad to hear that you sorted out.
Let us know if you need any further assistance.

Regards

#178144 Copied In reply to: Ipad controls

Rose Tyler

Support staff

November 21, 2017 at 08:18

You’re welcome!
Let us know if you need any further assistance.

Regards

#178143 Copied In reply to: WPBAKERY ERROR

Rose Tyler

Support staff

November 20, 2017 at 16:29

You’re welcome!
Let us know if you need any further assistance.

Regards

#178102 Copied In reply to: Recent updates

Rose Tyler

Support staff

November 20, 2017 at 16:05

Means the plugins that are not included in the theme package are not in the list of required plugins.
Simply add on another page the grid element and set different settings.

Regards

#178098 Copied In reply to: Problems with Masonry Grid and help to add a different grid to another page

Rose Tyler

Support staff

November 20, 2017 at 15:59

Yes, it is safe.

Regards

#178097 Copied In reply to: Recent updates

Rose Tyler

Support staff

November 20, 2017 at 15:57

You’re welcome!

Regards

#178095 Copied In reply to: Drop-down menu on checkout page – width size setting
← 1 2 3 … 2,020 2,021 2,022 … 2,273 2,274 2,275 →

Viewing 60,630 results - 60,601 through 60,630 (of 68,231 total)

Viewing 30 posts - 60,601 through 60,630 (of 68,231 total)

← 1 2 3 … 2,020 2,021 2,022 … 2,273 2,274 2,275 →

Forum Replies Created

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