Forum Replies Created

Viewing 30 posts - 59,971 through 60,000 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 10:10

    Hello,

    Please make sure that you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 10:08

    Hello,

    Oh I see, please change the previous code to:

    .inclicable-item > a {
        pointer-events: none;
        cursor: default;
    }

    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 10:05

    Hello,

    It is only possible to change firt level menu item to font awesome icon http://fontawesome.io/icons/, like http://prntscr.com/hmuiqg > http://prntscr.com/hmuiir, but I do not see Icon name field in your menu item settings.
    I would recommend you to update theme to latest version https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
    and update all required plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gzbjpp
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:54

    Hello,

    Please read this article about import woocommerce pages https://docs.woocommerce.com/document/woocommerce-pages/
    To import our pages, like contact us, go to Theme Options > Import/Export > Dummy content > Import additional pages http://prntscr.com/hmufjp
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:45

    Hello,

    Thanks for the topic.
    It is strange, looks like your widgets were moved. Please try, in next time, before the theme update, to activate a default theme or contact us so we could update theme theme for you and check what can be reason of the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:40

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:40

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:39

    Hello, @Funeral Studio

    Please read this reply from author of Massive Addons plugin https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://prnt.sc/hmu4qh and follow their suggestion, like in this topic https://www.8theme.com/topic/where-i-can-edit-a-theme/ hope it will help you.
    Also, we’ve changed activation limit for you. You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:23

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:23

    Hello,

    Thanks for the topic.
    1. Please make sure that in Theme Options > Styling > Content > Container Background Color > id not selected.
    If this won’t help, please provide temporary wp-admin access so we could check the problem deeply.
    2. Please check Theme Options > Styling > Navigation.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:15

    Hello,

    Thanks for the topic.
    We’ve sent etheme.js and etheme.min.js files to your registration email. Please replace these files in legenda/js folder via FTP.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:12

    Hello,

    Thanks for the topic.
    At first, I would recommend you to change images settings for all products. Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/ To change the size of the product images go to WooCommerce > Settings > Product > Display > Image settings and don’t forget to regenerate thumbnails after changes(use Regenerate thumbnails plugin).
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:07

    Hello, @thisisbolo

    Thanks for your tips.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 09:06

    Hello, @boka003

    You’re welcome!
    1. Please try to add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    #woocommerce_layered_nav-13 {
        display: none;
    }

    2. Go to Theme Options > Typography > Navigation > Menu first level hover (active).
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 08:54

    Hello,

    Please check the credentials one more time http://prntscr.com/hmtr6n
    Shall we provide our IP address to put it into whitelist on the server?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 08:44

    Hello,

    You’re welcome!
    You may add the code in custom.css file of parent theme or in style.css file of child theme.
    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 08:44

    Hello,

    You’re welcome!
    You may add the code in custom.css file of parent theme or in style.css file of child theme.
    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 08:39

    Hello,

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 08:37

    Hello,

    Please go to Theme Options > Styling > Content > Customize buttons on hover state > http://prntscr.com/hmtklu
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 08:34

    Hello,

    You’re welcome!
    We are grateful to you for your kind words, really appreciated!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 16:24

    Hello,

    Please clear cache and check http://prntscr.com/hmijc3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 16:22

    You’re welcome!
    Please clear cache and check one more time http://prntscr.com/hmii5i

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 16:19

    Hello,

    You may use this custom css code:

    .fixed-header .menu > li.menu-full-width .nav-sublist-dropdown .container > ul, .main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul {
        display:-webkit-box !important;
        display:-ms-flexbox !important;
        display:flex !important;
        -webkit-box-pack:center !important;
            -ms-flex-pack:center !important;
                justify-content:center !important;
    }

    or this one:

    .fixed-header .menu > li.menu-full-width .nav-sublist-dropdown .container > ul, .main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul {
        display:-webkit-box !important;
        display:-ms-flexbox !important;
        display:flex !important;
        -webkit-box-pack:space-evenly !important;
            -ms-flex-pack:space-evenly !important;
                justify-content:space-evenly !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 15:59

    Hello,

    You may add a custom class for menu item http://prntscr.com/hmi50a and use this custom css code:

    .inclicable-item a {
        pointer-events: none;
        cursor: default;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 15:40

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css or in style.css file of child theme:

    .rtl .nav-sublist-dropdown {
        right: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 15:34

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    Please describe in details what exactly result do you want to achieve.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 15:03

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 14:59

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 14:56

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2017 at 14:52

    I’ve created Main home page, blog page, and set http://prntscr.com/hmgxdn
    Also, I’ve updated slider plugin and imported home slider.
    Please check.
    Also, you need to update plugins, please follow instruction from the previous reply.

    Regards

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Viewing 30 posts - 59,971 through 60,000 (of 68,227 total)
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