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Viewing 30 posts - 59,941 through 59,970 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 14, 2017 at 08:35

    Hello,

    That is great thank you for letting us know. 🙂
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 14, 2017 at 08:28

    Hello,

    Please try to delete this code http://prntscr.com/hnaenx and add this one:

    sidebar .widget_layered_nav li a, .sidebar .widget_layered_nav li a:hover {
    	padding-left: 30px;
    	padding-right: 20px;
    }
    [id^="woocommerce_layered_nav-"] ul {
    	overflow-x: hidden;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 14, 2017 at 08:20

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 14, 2017 at 08:19

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 17:12

    You’re welcome! Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 16:49

    I’m glad that you sorted out.
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 16:47

    Hello,

    We do not have ready translation files for all languages, so you need to translate theme manually using Loco Translate plugin.
    Simply go to Loco Translate > Themes > Xstore > find and translate strings.
    If you need help with translation or if something doesn’t work please provide temporary wp-admin access to your site so we could check a problem.
    Thanks in advance!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 16:43
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 16:37

    Hello,

    Please check settings in Woocommerce > Settings > Shipping > Shipping options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 16:22

    Hello,

    You may try to edit xstore/woocommerce/single-product/add-to-cart/simple.php file
    change http://prntscr.com/hmzmdt to this http://prntscr.com/hmzmp5
    We recommend you to make file changes in a child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 16:14

    Hello,

    1. Please provide link to page where you want to change color of links.
    2. You may try to use it. In case you find a problem please contact us and we will try to fix it.
    3. All available you may find here – https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/
    find more – https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 16:03

    Did you add the code via FTP? Is child theme activated on your site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 15:08

    It is strange, did you add the code in functions.php file of child theme? Is the child theme activated on your site?
    Yes, you may use this code:

    add_filter( 'script_loader_src', 'wpse_216912_remove_query' );
    add_filter( 'style_loader_src', 'wpse_216912_remove_query' );
    
    function wpse_216912_remove_query( $src ) { // Remove query strings from static resources also jetpack query
       if ( strpos( $src, '?ver=' ) || strpos( $src, '&ver=' ) || strpos( $src, '?w=') || strpos( $src, '?a600e5')  ) {
            $src = remove_query_arg( array( 'ver', 'w', 'a600e5' ), $src );
        }
        return $src;
    }

    I’ve added the code on my test site and it works fine http://prntscr.com/hmypu1

    Also, you need to optimize images http://prntscr.com/hmyqfo
    https://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
    Use special services or WordPress plugins to optimize your images for decreased loading times:
    – tinypng.com
    – Compressor.io
    – Kraken.io
    – Ewww Image Optimizer
    – Smush Image Compression and Optimization plugin

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 14:25

    Hello,

    Could you please provide temporary wp-admin access in Private Content to check your image settings and give appropriate tips?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 14:15

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 14:13

    Hello,

    Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
    If the situation won’t change please provide temporary wp-admin access to check a reason of such displaying.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 14:05

    Great. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 14:03

    Hello,

    It is a bad practice to edit php files via Appearance > Editor, you need to connect and edit files via FTP. You may contact your hosting provider and ask credentials to FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 14:03

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    Please provide a screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 13:49

    Thanks for understanding this matter.
    Looking forward to your new topic.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 13:47

    Hello,

    Yes, you may try to use this code, add it in function.php file of your child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 13:42

    Hello,

    You’re welcome!
    Please create a separate topic for the new problem and describe it in details.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 13:40

    The code works – http://prntscr.com/hmxexv
    Please provide screenshots of elements that you want to change for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 13:35

    Hello,

    Please check registration problem with a default WC theme – Storefront, to be sure if the problem relates to our theme. If problem happens only with woopress theme, please describe how I can recreate it, because I’ve checked registration and do not see the problem, also please provide screenshot for better understanding.
    If you get the issue even with default theme activated, you need to contact woocommerce support to sort out.

    Also, it is a bad practice to use old versions of plugins and theme, so it would be better for you to find out what was a reason of breaking your site after update. For example, you may create a full copy of your site and make updates of theme, all plugins, WordPress there, enable debug mode and check notices about the problems (you may use the 1 license for the 1 dev domain and 1 live domain). Read more about theme update https://www.8theme.com/reply/179519/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 11:49

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 11:19

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 11:16

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    I’ve enabled cart http://prntscr.com/hmvfv7 Please check http://prntscr.com/hmvgw4, style of cart you may change in Theme options General > Header settings http://prntscr.com/hmvg9s
    Also seems the “add to cart” functionality is bit changed because of some plugin that you use, so try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins) and then check or disable “AJAX add to cart for simple products” option http://prntscr.com/hmvhm2
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 11:09

    Hello,

    Thanks for the topic.
    Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins), clear cache and then check. Let us know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 10:39

    You’re welcome!
    Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/primary_menu and watch https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create menu).
    To add image in menu you may add custom link item, like http://prntscr.com/hmv04b

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2017 at 10:26

    You’re welcome! Feel free to ask if you have any other questions.

    Regards

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    Viewing 59,970 results - 59,941 through 59,970 (of 68,227 total)
Viewing 30 posts - 59,941 through 59,970 (of 68,227 total)
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