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Emails are not receive from contact form in website

This topic has 2 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Olga Barlow

fnezarati

Participant

September 18, 2017 at 13:30

Hi, I have problem with contact form when I use email address does belong to the site domain. my domain is rotamarine.co.uk and the email address is info@rotamarine.co.uk
when set this email in “To” section no email coming from website but if I use another emails like yahoo or gmail I will receive the email. this is how I set mail in my contact form:

To <info@rotamarine.co.uk>
From [your-name]<info@rotamarine.co.uk>
Subject Rota Marine “[your-subject]”
Additional Headers Cc: rotamarineltd@gmail.com
Sender: info@rotamarine.co.uk
Reply-To: [your-name] <[your-email]>

#172672 Copied

1 Answer

Olga Barlow

Support staff

September 18, 2017 at 14:52

Hello,

Please, follow plugin documentation to set up email
https://contactform7.com/setting-up-mail/
https://contactform7.com/faq/i-see-green-border-response-but-i-never-receive-mail/
Contact your hosting provider to check the server settings if you don’t get emails to your email address.

Regards

#172698 Copied
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