I’ve checked your old site and see that theme deactivated http://prntscr.com/hvjpbs so now you are able to activate theme on new site, go to Theme Options and enter your purchase code. If you face any problem with this, please provide me screenshot.
Regards
Rose Tyler
Support staff
January 3, 2018 at 15:27
Dear Lucy,
You need to edit xstore/headers/center.php file https://prnt.sc/hvjasx <div class="custom_image"><img src="yoursrc for image" alt=""></div>
(we recommend making changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update)
then find https://prnt.sc/hvjcbw in xstore/js/etheme.js file
> https://prnt.sc/hvjdgh
minify content of this file https://jscompress.com/ into etheme.min.js file.
Depends on image that you will insert, you need to write custom css code in Theme Options > Styling > Custom css or in style.css file of child theme.
Also use this css code to hide image from main header and display it only in fixed header on all devices, except mobile:
@media only screen and (min-width: 481px) {
.header.main-header .custom_image {
display: none;
}
}
Regards
Rose Tyler
Support staff
January 3, 2018 at 15:11
Hello,
Happy new year to you, too 🙂
Please provide screenshot of the problem.
and go to Theme Options > Typography > Navigations > Menu first level > Font Color.
Happy new year to you, too 🙂
Regards
Rose Tyler
Support staff
January 3, 2018 at 11:12
Hello,
Please provide link to page with this problem.
Regards
Rose Tyler
Support staff
January 3, 2018 at 11:08
I am glad that the problem was solved.
Sorry, it was our fault because of a minor bug in theme-functions.php file.
Regards
Rose Tyler
Support staff
January 3, 2018 at 10:56
Ok, in this case, use this code also:
.products-grid .price del{
display:none;
}
Regards
Rose Tyler
Support staff
January 3, 2018 at 10:49
Hello,
On our demo Products masonry option disabled, also I would recommend you select Primary category http://prntscr.com/hvgf83 for products, in this case on product grid will be shown only 1 category name, then add this code in Theme Options > Styling > Custom css for desktop:
.products-grid .content-product .product-title a {
min-height: 55px;
}
Regards
Rose Tyler
Support staff
January 3, 2018 at 10:22
Hello,
Icons problem caused by this error in console Access to Font at '/themes/xstore/fonts/xstore-icons.ttf?2ki8t4?ver=4.6.1' from origin ' ' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin ' ' is therefore not allowed access.
Contact your hosting provider to solve this issue.
Thanks for topic.
You may change Breadcrumbs settings in Theme Options > General > Breadcrumbs.
You may import different pages via Theme Options > Import / Export > Dummy content > Import additional pages.
Please let us know if you have any questions, we will gladly assist you.
We’ve checked your files, and looks like some category pages are cached by WPRocked plugin, so you need to clear cache.
Regards
Rose Tyler
Support staff
January 3, 2018 at 10:04
Hello,
I am glad that you sorted out.
Regards
Rose Tyler
Support staff
January 3, 2018 at 10:03
Hello,
Sorry for the delay.
If you changed categories you need to change also Source for grid http://prntscr.com/hvg1jf that you use on page. Please check your Home page now.
Regards
Rose Tyler
Support staff
January 3, 2018 at 09:58
Hello,
You’re welcome!
Have a nice day.
Regards
Rose Tyler
Support staff
January 3, 2018 at 09:41
Please provide FTP access (FTP hostname, FTP username, FTP password) so our developer could check files.
Regards
Rose Tyler
Support staff
January 3, 2018 at 09:37
Hello,
Thanks for the topic and video.
Please check if you have this problem:
1) – with parent theme activated on your site;
2) – with default WC theme – Storefront;
3) – try to disable 3-rd party plugins and then check the issue.
Let me know results.
