Forum Replies Created

Viewing 30 posts - 58,981 through 59,010 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 13:19

    Hello,

    This looks like some browsers specific issue, because of in Chrome all work fine.
    I’ve checked your text with default theme activate, on my test site, and the problem remains even when using default font-family http://prntscr.com/i5vivy http://prntscr.com/i5vj02

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 12:00

    Hello,

    I’ve checked your site – http://prntscr.com/i5uhx7
    What browser do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 11:54

    Hello,

    Please read slider documentation https://www.themepunch.com/faq/woocommerce-slider-revolution/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 10:05

    Hello,

    Sorry for the inconvenience.
    We’ve updated the slider plugin. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 10:03

    Hello,

    I’ve checked your site and do not see the problem http://prntscr.com/i5szgj Please explain the problem in details and provide screenshots for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 09:59

    Hello,

    We’ve re-saved header settings. Please check menu now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 09:31

    Hello,

    Please describe your question in more details and provide screenshot for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 09:29

    Hello,

    Could you please also provide screenshot of the problem for better understanding?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 09:14

    Hello,

    I’ve added custom css code https://prnt.sc/i5senl
    Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 08:55

    Hello,

    To be able to check this situation, we need access to your dashboard.
    But if you use some 3-rd party plugin, it would be better to contact plugin author. Please note we don’t give guaranty for full theme compatibility with all 3-rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 08:36

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 08:32

    Hello,

    You’re welcome!
    Go to WooCommerce > Status > Tools tab > press Import Pages button to import default WooCommerce pages.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 08:29

    Hello,

    Sorry, but we did not test plugins, with such functionality, with our theme.
    I will pass your request to our developers.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 08:24

    Hello,

    Yes, you can. Deactivate theme via Theme Options > http://prntscr.com/i5rtuf and you will be able to activate it on new site. If Deactivate button is not available in Theme Options, this means that you use old theme version. In this case, you can update the theme and deactivate it or delete theme > contact us and provide your purchase code in Private Content section > we will check activation and change the limit for you.
    Please note that 1 license can be used for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only, read more – https://themeforest.net/licenses/standard

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 08:15

    Hello,

    You’re welcome!
    We made changes in etheme.js + etheme.min.js, tabs.php and custom css (Theme Options > Stylimg > Custom css).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 08:06

    Hello,

    Great.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 08:04

    Hello,

    In latest theme update Menu options was moved into popup https://gyazo.com/4afccf783b354e548521473647b97856 and we have added Ajax saving for the menu items and menu.
    If you face some problem with this, please explain in details.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 16:33

    Hello,

    Do you mean top panel? If yes, you may disable it in Theme Options > General > Header Settings > Enable top panel > Off. To change content check appropriate widget area in Appearance > Widgets https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 16:19

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 15:21

    Hello,

    1. Please add this code in Custom css, as a temporary solution:

    .top-bar .cart-popup .btn-view-cart, .top-bar .cart-popup .btn-checkout {
        color: #fff;
    }

    after next theme updated this will be fixed.
    2. You need to delete this code http://prntscr.com/i5fvry from your Theme Options > Styling > Custom css > Global Custom css.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 14:50

    Hello,

    Looks like the problem caused by content in your .htaccess file legenda/framework/inc/really-simple-captcha/tmp/ folder. Please check this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 14:30

    Hello,

    There is no possibility to change product type for all products together.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 14:13

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 14:11

    Hello,

    Please give me path to theme folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 13:38

    Hello,

    Still the same problem http://prntscr.com/i5e90c

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 13:28

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 13:20

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 13:04

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 13:03

    Hello,

    Could you please provide temporary wp-admin and FTP access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2018 at 11:58

    Hello,

    Please check one more time that permissions on /wp-content/themes/legenda/framework/inc/really-simple-captcha/tmp directory – 777.
    Sorry, but there is no such option in the theme to remove Captcha from the Registration page. It requires modifications in the files.

    Regards

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    Viewing 59,010 results - 58,981 through 59,010 (of 68,223 total)
Viewing 30 posts - 58,981 through 59,010 (of 68,223 total)
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