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Viewing 30 posts - 58,951 through 58,980 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:01

    Do not forget to clear cache before checking result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:48

    Hello,

    We’ve sent fonts_function.php file to your registration email. Please copy text of the function and add this code in functions.php file of your child theme http://prntscr.com/i72ju5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:42

    Hello,

    Thanks for the topic.
    Looks like the problem with fixed header solved http://prntscr.com/i72i52
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:39

    Hello,

    1. I do not see the described behavior. Have you sorted out? If not, what browser do you use for the test?
    2. Try to add this code in Theme Options > Styling > Custom css:

    .menu-wrapper .menu>li.current-menu-item>a:after {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:36

    Hello,

    We are glad that you sorted out 🙂
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:35

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:34

    Hello,

    Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/ To change the size of the product images go to WooCommerce > Settings > Product > Display > Image settings + don’t forget to regenerate thumbnails after changes (use Regenerate thumbnails plugin).
    Zoom effect shows the real size of images, if you don’t want the zoom you can disable it in Theme Options > E-commerce > Single Product Page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:30

    Hello, @Rambros

    You need to update theme to version 4.15.1 or above https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and wait for 2 hours when Instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:22

    Hello, @lemc1414

    To avoid editing of php files I would recommend using translation files to change it. Use Loco Translate plugin https://www.8theme.com/demo/docs/xstore/#translation , create English translation and just change necessary strings to what you need.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:08

    Hello,

    CMB2 plugin was disabled on your site. This plugin is required https://www.8theme.com/documentation/xstore/plugins/included-plugins/ so we activated the plugin on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:04

    Hello,

    Please try to use this code in Custom css:

    .archive.woocommerce-page .main-products-loop {
        float: right;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 09:48

    Hello,

    You see such result because of short content on such pages. Try to add this css code in Custom css for such pages http://prntscr.com/i71t8e:

    .container.content-page {
        margin-bottom: 15vw;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 09:42

    Hello,

    Go to Theme Options > Blog Layout > set Excerpt length (words).
    If this won’t help, try to add excerpt manually: go to edit your post > http://prntscr.com/i71q0j + http://prntscr.com/i71q8c

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 09:38

    Hello,

    Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/
    You may delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Product Image settings. Then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 09:30

    Hello,

    Please provide me screenshots for better understanding where you want to hide stars.
    You can use LightShot program to provide us with screenshots. Here is link: https://app.prntscr.com/en/index.html

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 09:18

    Hello,

    If you use latest theme version 3.5.1, you also need to have latest woocommerce version – 3.2.6.
    If after the plugin update the problem won’t be solved, please try to disable all 3-rd party plugins > clear cache and check the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 09:08

    Hello,

    You can use LightShot program to provide us with screenshots. Here is link: https://app.prntscr.com/en/index.html
    I’ve changed Template option on your Home page to default http://prntscr.com/i71bnp Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 08:56

    Hello,

    You may use this code in Custom css for your page:

    .wpb-js-composer .vc_tta-tabs-list .vc_tta-tab:first-child  span {
        color: red;
    }
    .wpb-js-composer .vc_tta-tabs-list .vc_tta-tab:nth-child(2) span {
        color: black;
    }
    .wpb-js-composer .vc_tta-tabs-list .vc_tta-tab:nth-child(3) span {
        color: red;
    }
    .wpb-js-composer .vc_tta-tabs-list .vc_tta-tab:nth-child(4) span {
        color: black;
    }
    .wpb-js-composer .vc_tta-tabs-list .vc_tta-tab:nth-child(5) span {
        color: red;
    }
    .wpb-js-composer .vc_tta-tabs-list .vc_tta-tab:nth-child(6) span {
        color: black;
    }
    .wpb-js-composer .vc_tta-tabs-list .vc_tta-tab:nth-child(7) span {
        color: red;
    }
    .wpb-js-composer .vc_tta-tabs-list .vc_tta-tab:nth-child(8) span {
        color: black;
    }

    and for the hover:

    .wpb-js-composer .vc_tta-tab:nth-child(1)>a:hover{
        color: black;
    }
    .wpb-js-composer .vc_tta-tab:nth-child(2)>a:hover{
        color: #402f24;
    }
    .wpb-js-composer .vc_tta-tab:nth-child(3)>a:hover{
        color: black;
    }
    .wpb-js-composer .vc_tta-tab:nth-child(4)>a:hover{
        color: #402f24;
    }
    .wpb-js-composer .vc_tta-tab:nth-child(5)>a:hover{
        color: black;
    }
    .wpb-js-composer .vc_tta-tab:nth-child(6)>a:hover{
        color: #402f24;
    }
    .wpb-js-composer .vc_tta-tab:nth-child(7)>a:hover{
        color: black;
    }
    .wpb-js-composer .vc_tta-tab:nth-child(8)>a:hover{
        color: #402f24;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 08:35

    Hello,

    these removed http://prntscr.com/i70wu9
    this added http://prntscr.com/i70wm7
    Then you need also to find these lines http://prntscr.com/hscf4q (xstore/js/etheme.js) and comment, like on screenshot https://prnt.sc/hscfex Then copy content of this file and minify it https://jscompress.com/, replace content of etheme.min.js file
    and added custom css in your custom css area in options http://prntscr.com/i70yah

    .single-product .tabs .opened-parent:not(.et-opened) .tab-title.first-tab-opened:after {
        content: '\f107';
        margin-top: -11px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 08:33

    Hello,

    Please provide screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 08:31

    Hello,

    We’ve sent widgets.php file to your registration email.
    You need to replace this file in royal/framework/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 08:29

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 08:28

    Hello,

    You may use this custom css code (Theme Options > Styling > Custom css):

    .top-panel-container {
        background-color: #dc5e5e;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 08:23

    Hello,

    Oh, ok. We are glad that you sorted out 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 08:22

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 15:46

    Hello, @webtec

    Unfortunately, we can’t connect to FTP http://prntscr.com/i5xp46
    But today we release new theme update http://prntscr.com/i5xq9i, and the menu label problem will be solved after theme update to 4.17 version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 15:36

    My pleasure 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 14:59

    Hello,

    Please check “Enable customer registration on the “My account” page” option in Woocommerce > Settings > Accounts > Customer registration.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 14:30

    Hello,

    Please add this code in custom.css file of parent theme or in style.css file of child theme and check Recent Reviews in the sidebar:

    .widget_recent_reviews .product_list_widget li a {
      margin-bottom: 5px;
    }
    .widget_recent_reviews .product_list_widget li .star-rating{
      display: table-cell !important; 
    }
    .widget_recent_reviews .product_list_widget li .star-rating+.reviewer{
      display: block !important; 
      margin-top: 5px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2018 at 14:12

    Hello,

    I would recommend you to update theme to latest version https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
    and update all required plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gzbjpp
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code in Theme Options and skip Setup Wizard.

    Regards

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    Viewing 58,980 results - 58,951 through 58,980 (of 68,227 total)
Viewing 30 posts - 58,951 through 58,980 (of 68,227 total)
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