Forum Replies Created

Viewing 30 posts - 58,531 through 58,560 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 08:32

    Hello,

    Please update theme and all required plugins to latest versions and then check if the problem will be solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 08:31

    Hello,

    Please update theme and all required plugins to latest versions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 08:31

    Hello,

    Please update theme and all required plugins to latest versions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 08:27

    Hello,

    Thanks for the topic.
    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 08:23

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 08:21

    Hello,

    Thanks for the topic.

    how can i to make sure that Show products toolbar on the shop page is not visibile in the category list page, but I only want it on the product list pages ?

    – please describe the desired result in details and provide some screenshots to help me understand more.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 08:19

    Hello,

    You may use this code in Theme Options > Styling > Custom css:

    button#place_order {
        background-color: #02acff;
        color: white;
    }

    Also, I would recommend you to update theme to latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 08:12

    Hello, @bagshaw50

    In 4.16 theme version Menu options were moved into popup https://gyazo.com/4afccf783b354e548521473647b97856 and we have added Ajax saving for the menu items and menu.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 08:08

    Hello,

    1. You may change this code http://prntscr.com/ibq8yp
    2. http://prntscr.com/ibq99w
    3. This is effect of custom css code in your Theme Options https://prnt.sc/ibq9yp
    5. I do not see “copyright area” on your home page, this is your margin-bottom http://prntscr.com/ibqarw > http://prntscr.com/ibqb3z and a default padding-bottom for page content https://prnt.sc/ibqbdb which you may remove using this css code:

    .content-page, .page-content {
        padding-bottom: 0;
    }

    6. You need to set 1 in Line height filed – http://prntscr.com/ibqcld
    7. Titles of widgets you may change in Appearance > Widgets – http://prntscr.com/ibqd77
    Also, please create a separate topic for the translation problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 17:05

    Hello,

    You need to change css code, that does not work anymore, to this one:

    .products-grid .product {
        text-align:  center;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 17:00

    Hello,

    This looks like some of 3-rd party plugins cause such effect. Try to disable 3-rd party plugins and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 16:32

    Great.
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 16:31

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 16:03

    Hello,

    Yes, you need to update theme to latest version 4.18 that compatible with WC 3.3.1.
    Image settings were changed in new WC version. Please read this article https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 16:00

    Hello,

    Thanks for the topic.
    Image settings were changed in new WC version. Please read this article https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 15:56

    Hello,

    Oh I see, this was the custom logo for home page http://prntscr.com/ibf6v2 Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 15:51

    Hello,

    Reply time on the support forum is up to 24 hours and depends on the number of requests. We are sorry if you faced some delay. You’ll always get the answer, be sure.
    Please check the topic now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 15:50

    Hello,

    Reply time on the support forum is up to 24 hours and depends on the number of requests. We are sorry if you faced some delay. You’ll always get the answer, be sure.

    1. This requests some customization in theme files.
    2. Please add this code in Theme Options > Styling > Custom css:

    .single-product .product-information-inner p {
        color: pink !important;
    }

    3, 5.

    .single-product-booking .product-side-information-inner .variations label, .single-product .yith-wcwl-add-button.show a {
        color:  pink;
    }

    4.

    .single-product-booking .product-side-information-inner .variations select {
        width: 100%;
    }

    6, 7.

    .single-product-booking .product-side-information-inner span.posted_in, .single-product-booking .product-side-information-inner .product-price-title  {
        display:  none;
    }

    8. Please provide some screenshots for better understanding desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 15:39

    Hello,

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 14:42

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 14:41

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 14:23

    Hello,

    Have you sorted out http://prntscr.com/ibdoj9 ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 14:05

    Hello,

    You may activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 14:03

    Could you please provide temporary wp-admin access also? Or provide me screenshots of settings that you set for categories element.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 13:58

    Hello,

    I’m glad that you sorted out.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 13:57

    Hello,

    Please read about theme translation in our documentation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 13:55

    Hello,

    I hope you are well today and thank you for your question.
    Please give me some screenshots for better understanding desired result. You may use such screenshot maker as Lightshot.
    Also, please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 13:46

    Hello,

    I hope you are well today and thank you for your question.
    Your site under maintenance mode, so please provide us with temporary wp-admin access in Private Content or temporary disable the mode.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 13:37

    Hello,

    Your site under maintenance mode, so please provide us with temporary wp-admin access in Private Content.
    Also, please provide some screenshots to help me understand more.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2018 at 13:33

    Hello,

    Please upload logo image in Theme Options > General > Header Settings.

    Regards

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    Viewing 58,560 results - 58,531 through 58,560 (of 68,231 total)
Viewing 30 posts - 58,531 through 58,560 (of 68,231 total)
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