Page 1952 – 8theme.com

Forum Replies Created

Viewing 30 posts - 58,531 through 58,560 (of 68,187 total)

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Rose Tyler

Support staff

February 7, 2018 at 10:40

Hello,

You need to enable review for products http://prntscr.com/ibafml

Regards

#184194 Copied In reply to: Woocommerce Review Tab not show up

Rose Tyler

Support staff

February 7, 2018 at 10:34

Hello,

Could you please provide temporary wp-admin access in Private Content?

Regards

#184192 Copied In reply to: Hover on Team Member

Rose Tyler

Support staff

February 7, 2018 at 10:30

Hello,

Ok. Have a nice day too.
Feel free to ask if you have any other questions.

Regards

#184191 Copied In reply to: Update theme

Rose Tyler

Support staff

February 7, 2018 at 10:29

Hello,

This was done by adding margin-top, with a minus value, like http://prntscr.com/ibaa0m > http://prntscr.com/ibaa7g (http://prntscr.com/ibaae8).

Regards

#184190 Copied In reply to: Overlapping banner/header items

Rose Tyler

Support staff

February 7, 2018 at 10:20

Hello,

Please, make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Here you may find instruction how to install theme https://www.8theme.com/documentation/docs/theme-installation/
Let us know if you need any further assistance.

Regards

#184189 Copied In reply to: Can't Install XStore Theme
Rose Tyler

Support staff

February 7, 2018 at 10:16
Hello,

Please add this custom code in Custom page css on page where you have the category element http://prntscr.com/iba4a4:

@media only screen and (max-width: 480px) { .categories-grid .product-category { width: 33.33%; } }

Regards
#184187 Copied In reply to: [8theme] product categories list: columns on mobile
Rose Tyler

Support staff

February 7, 2018 at 10:10

Hello,

Please describe the desired result in details and provide link to page + temporary wp-admin access in Private Content.

Regards

#184186 Copied In reply to: rev slider keeps small

Rose Tyler

Support staff

February 7, 2018 at 10:08

Hello, @hscoms

You’re welcome!

Regards

#184185 Copied In reply to: Theme Options – Typography – Google Font Select Empty

Rose Tyler

Support staff

February 7, 2018 at 10:08

Hello,

Please clear cache and check now http://prntscr.com/ib9zmn http://prntscr.com/iba066

Regards

#184184 Copied In reply to: Posts Page Comments Removal

Rose Tyler

Support staff

February 7, 2018 at 09:54

Hello, @hscoms

Please check email.

Regards

#184181 Copied In reply to: Theme Options – Typography – Google Font Select Empty

Rose Tyler

Support staff

February 7, 2018 at 09:53

Hello,

You may use Post Masonry Grid element and select Data source > Etheme_portfolio, Item Design > Basic grid: Go top slideout or some another design + it is possible to create own design http://prntscr.com/fkemjh https://vc.wpbakery.com/video-academy/grid-builder. Also, you may activate Show filter option in the element settings > http://prntscr.com/ib9skm

Regards

#184180 Copied In reply to: possible?

Rose Tyler

Support staff

February 7, 2018 at 09:05

Hello,

Please provide screenshots for all 4 questions to help me understand more.
Thanks in advance.

Regards

#184176 Copied In reply to: Chages to mobile version of my site

Rose Tyler

Support staff

February 7, 2018 at 09:02

Hello,

1. Is this solved https://prnt.sc/ib92n6 https://prnt.sc/ib92r0 ? If not, what logo size do you want to have in the header and fixed header?
4. I’ve changed “Header text color” to Dark in Theme Options > General > Header Settings.
5. Please check now http://prntscr.com/ib96cr
6. Please provide screenshots to help me understand more.

Regards

#184175 Copied In reply to: Menu link colors, sizing, and logo width issues

Rose Tyler

Support staff

February 7, 2018 at 08:43

Great.
Have a nice day.

Regards

#184174 Copied In reply to: Lifestyle setting

Rose Tyler

Support staff

February 7, 2018 at 08:42

Hello,

Sorry, for the inconvenience, but this is not possible to use our old zoom style. We will update our stylesheet and name of zoom in Theme Options.

Regards

#184173 Copied In reply to: CloudZoom functionality broken after updates

Rose Tyler

Support staff

February 7, 2018 at 08:39

Hello,

Unfortunately, this can’t be done via child theme, and after theme update, these changes need to be repeated.

Regards

#184172 Copied In reply to: Top Menu Static

Rose Tyler

Support staff

February 7, 2018 at 08:37

You’re welcome!

Regards

#184170 Copied In reply to: Custom Add to Cart links.

Rose Tyler

Support staff

February 7, 2018 at 08:34

Hello,

Latest theme version, for now, is 3.5.1. We’ve sent it to your registration email.
WC update was released just 13 hours ago, and latest theme version does not support it, but our developers are working on the update. As with all major revision WooCommerce updates, we advise waiting on a theme update until updating.

Regards

#184169 Copied In reply to: version 3.5

Rose Tyler

Support staff

February 7, 2018 at 08:33

Hello,

Please describe the problem in details and provide some screenshots for better understanding.

Regards

#184168 Copied In reply to: Legenda Footer Style will not change

Rose Tyler

Support staff

February 7, 2018 at 08:19

You’re welcome!

Regards

#184166 Copied In reply to: Win distance

Rose Tyler

Support staff

February 7, 2018 at 08:19

You’re welcome!

Regards

#184165 Copied In reply to: 4 colum grid

Rose Tyler

Support staff

February 7, 2018 at 08:18

You’re welcome!

Regards

#184164 Copied In reply to: Our offers

Rose Tyler

Support staff

February 7, 2018 at 08:18

Hello, @Olele

I am glad that the problem was solved.

Regards

#184163 Copied In reply to: Pinterest share button selects only thumbnail image

Rose Tyler

Support staff

February 7, 2018 at 08:16

Hello,

WC update was released just 13 hours ago. Version 3.4 does not support it, but our developers are working on the update.
As with all major revision WooCommerce updates, we advise waiting on a theme update until updating. Please note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards

#184162 Copied In reply to: Woocommerce error

Rose Tyler

Support staff

February 7, 2018 at 08:15

Hello,

WC update was released just 13 hours ago. Version 3.4 does not support it, but our developers are working on the update.

Regards

#184161 Copied In reply to: Woocommerce 3.3.1 Template Outdated

Rose Tyler

Support staff

February 7, 2018 at 08:11

You’re welcome!

Regards

#184159 Copied In reply to: Deleted setions re-integrate

Rose Tyler

Support staff

February 7, 2018 at 08:11

Hello,

You’re welcome!
Have a nice day.

Regards

#184158 Copied In reply to: XStore v4.16 & v4.16.1 has css errors introduced, caused problems in my sites!

Rose Tyler

Support staff

February 6, 2018 at 17:52

Provide me FTP host, user and pass in the Private content area.

Regards

#184134 Copied In reply to: Header keeps directing in French version even though I go to ENglish version

Rose Tyler

Support staff

February 6, 2018 at 17:07

Hello, @beezsolutions

Please update theme and all required plugins to latest versions https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#184129 Copied In reply to: Instagram not displaying images

Rose Tyler

Support staff

February 6, 2018 at 17:05

Hello,

The wp-admin credentials are incorrect. Please check them.

Regards

#184127 Copied In reply to: Posts Page Comments Removal
← 1 2 3 … 1,951 1,952 1,953 … 2,271 2,272 2,273 →

Viewing 58,560 results - 58,531 through 58,560 (of 68,187 total)

Viewing 30 posts - 58,531 through 58,560 (of 68,187 total)

← 1 2 3 … 1,951 1,952 1,953 … 2,271 2,272 2,273 →

Forum Replies Created

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