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Viewing 30 posts - 58,261 through 58,290 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 11:10

    Hello,

    To change breadcrumbs image for Category go to Categories > upload Custom page heading image for this category.
    If you want to use different breadcrumbs images for some pages instead of the image that were selected in Theme Options then go to Pages > edit page > upload featured image for your page and it will appear in breadcrumbs. Also, every page has its own breadcrumbs settings, edit page and scroll down to 8theme – Layout settings > http://prntscr.com/gwfdca
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 10:47

    Hello,

    Thanks for the notice.
    Please edit xstore/woocommerce/global/form-login.php file http://prntscr.com/iej2mr
    http://prntscr.com/iej2rs
    Also, we will fix this in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 10:40

    Hello,

    Please provide link to your site and screenshot for better understanding desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 10:36

    Hello,

    We are glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 10:32

    Hello,

    1. To change the separator on woocommerce pages, you need to find woocommerce_breadcrumb function -> http://prntscr.com/ieiolq
    https://github.com/woocommerce/woocommerce/blob/master/includes/wc-template-functions.php
    and copy this to functions.php file of child theme,
    To change this for default pages (portfolio, posts, etc) – legenda/framework/theme-functions.php ‘etheme_breadcrumbs’ http://prntscr.com/ieivp2 http://prntscr.com/ieiqz7
    and make changes in the functin also via child theme.
    2. You can use translation files and use translation filed just to change the text. Loco translate plugin will help you to do this in no time https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
    3. Please provide a screenshot for better understanding.
    4.

    .single-product .page-heading .row-fluid .span12 .back-to {
        left: 0;
        right:  auto;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 10:19

    Hello,

    Thanks for the topic.
    Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 10:12

    Hello,

    Thanks for the topic.
    WooCommerce developers have added some new options in version 3.3 related to products number per row and per page https://woocommerce.wordpress.com/2017/12/09/wc-3-3-will-look-great-on-all-the-themes/
    You need to change number of products per row using Customizer ( > WooCommerce > Product Catalog > Products per row).
    WooCommerce set the higher priority for the new option and it overwrites our settings. That’s why we have to remove our option in next update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 10:02

    Hello,

    The problem caused by content of the product short description https://prnt.sc/iei90o Please check now https://prnt.sc/iei9de

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 10:00

    Hello,

    CDN minification causes such issue as a rule because Chrome browser blocks minification CDN script, at the same time it works in Safari. You need to disable CDN minification then contact CDN support to fix this problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 09:53

    Hello,

    This menu item should have some default image http://prntscr.com/ieiakt. Please check hover on “Round” item – http://prntscr.com/ieib1e such hover effect will works for menu items that created in standard way – http://prntscr.com/ieibk9 You need to upload images in wp-content/plugins/et-menu-image/assets/images folder with correct manes, like jewelry_7384.jpg, where “7384” – id of menu item.
    If you plane to change all menu items to some widget areas, let us know, in this case, the code in wp-content/plugins/et-menu-image/assets/js/scripts.js should be changed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 09:25

    Hello,

    Great.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 09:21

    Hello,

    You use Media Grid element, this is default VC element that works in the same way independent of the theme. To close the image on mobile you need to click on dark space outside the image. Also, you may add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .pp_details {
        display:  block !important;
        position: static !important;
    }
    .pp_details .pp_close {
        padding:  0;
        margin:  3px;
        top: 0 !important;
        right: 0 !important;
    }
    .pp_details .pp_nav {
        display: none !important;
    }

    to enable the close image button.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 09:16

    Hello,

    To show testimonials you may use “Testimonials widget” element or “Carousel Testimonial” element + add inside “Testimonial” elements with content http://prntscr.com/iehy0i

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 08:50

    Hello,

    Thank you for purchasing our theme and for reaching us.

    Please see screenshot http://prntscr.com/iehnfm

    <p style="font-size: 13px; color: #999; font-family: 'Lato', sans-serif; text-transform: uppercase; letter-spacing: 3px;">Instagram profile</p>
    
    <h1 style="color: #1a1a1a; font-family: 'Old Standard TT', serif; margin-bottom: 35px;">@LifestyleBlog</h1>
    [button style="medium" title="View Profile" url="#"]

    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 08:48

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Here you may find latest versions of plugins – https://www.8theme.com/download-plugins/
    (to update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins), to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 08:45

    Hello, @pnagypal

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 08:44

    Hello,

    Please go to Appearance > Widgets and add content in appropriate widget area.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 08:39

    Hello,

    Please provide screenshots for better understanding desired result.
    You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 08:38

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 08:36

    Hello,

    Please regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2018 at 08:31

    Hello,

    I’m glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 17:03

    Hello,

    Please provide FTP access (FTP hostname, FTP username, FTP password).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 17:01

    Hello,

    Latest theme version, for now, is 3.3, but it is not fully compatible with WC 3.3.1, so please wait for theme update.
    Note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 16:57

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 16:55

    Hello,

    1. You use CDN, and some scripts minifying incorrectly that together with enabled Smart menu option created your menu problem. Please check now.
    2. We’ve uploaded plugin to create the same menu image effect as on demo, but because of server cache, we can’t change script code in file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 16:03

    Hello,

    Go to http://prntscr.com/ie62qg and set settings and classes according to our documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
    Also, on your shop page – http://prntscr.com/ie64o5 (3 columns and gap), this means that you need to set the same products columns count in Theme Options and in Customizer > Woocommerce > Product Catalog > Products per row.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 15:52

    Please add this code in custom.css:

    .product-slider .prev, .product-slider .next {
        bottom: 140px;
        top: auto;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 15:45

    Hello,

    Via console, I do not see these changes in code. If you use some cache plugin please clear the cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 15:40

    Hello,

    You may try to use such structure – https://prnt.sc/ie5s8o, then only 1 column will be biggest than others – http://prntscr.com/ie5spy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 15:28

    Hello,

    Unfortunately, we can’t connect. Please check credentials.

    Regards

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    Viewing 58,290 results - 58,261 through 58,290 (of 68,223 total)
Viewing 30 posts - 58,261 through 58,290 (of 68,223 total)
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