Forum Replies Created

Viewing 30 posts - 57,691 through 57,720 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 13:09

    Hello,

    Please provide link to page with the problem and temporary wp-admin access in Private Content so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 13:07

    Hello,

    Please try to disable all 3-rd party plugins, if the problem won’t be solved, provide temporary wp-admin access in Private Content so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 12:02

    1. Go to Slider Settings > Content Source.
    Read more https://www.themepunch.com/revslider-doc/post-based-slider/
    2. In your main sidebar added tags widget https://prnt.sc/ikuaes that shows tags of posts https://prnt.sc/ikua15

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 11:40

    Hello,

    Your problem is caused by Coming Soon Page & Maintenance Mode by SeedProd plugin. You can change the plugin or contact plugin author to fix the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 11:21

    Hello, @temppelinemanta

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 11:03

    Hello,

    Please, temporary disable all 3-rd party plugins and check if the problem will be solved. If the problem doesn’t relate to some 3-rd party plugin, we need your FTP access to explore the issue more deeply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 10:30

    Hello, @pri1234

    Make sure that you set correct settings for the plugin according to theme documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 10:25

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 10:09

    Hello, @thisisbolo

    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 10:03

    Hello,

    Please provide temporary wp-admin access in Private Content so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:58

    Hello,

    Thanks for screenshots. We’ve checked your site in different browsers but the problem doesn’t occur.
    To be able to help, we need to see the problem. Besides, tell me if it works with a default WC theme – Storefront?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:50

    Hello,

    Please provide temporary wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:44

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:43

    Hello,

    Have you sorted out? You can select style of menu in Settings of menu widget.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:37

    Hello,

    In console in your site you can see these errors http://prntscr.com/iksalu You need to contact hosting provider to fix this issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:24

    Hello, @temppelinemanta

    In the Private Content only your site URL, please provide login and password also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:22

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:16

    Hello,

    I am glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:11

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .nav-sublist-dropdown:before {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:07

    Hello,

    Could you please provide temporary wp-admin access in Private Content so we can take a closer look?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:05

    Hello,

    I do not see the problem. Could you please describe the issue in more details?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 09:01

    Hello, @temppelinemanta

    1. Please provide temporary wp-admin access in Private Content.
    2. You may add this code in Custom css:

    .home .et-blog-bottom {
        display:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 08:56

    Hello, @yohantosadu

    You may add this css code in Theme Options > Styling > Custom css:

    .content-product .product-title a {
        min-height: 35px;
        line-height: 1.2;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 08:53

    Hello,

    Please see screenshots http://prntscr.com/ijyyz5 > http://prntscr.com/ijyz3y

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 08:51

    Hello,

    I am glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 08:41

    Hello,

    Please provide temporary wp-admin access in Private Content so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 08:32

    Hello,

    The private Content area is empty. Please check and provide credentials.
    1. Please create an empty dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them. (From the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update you need to create the dynamic.css file.)
    4. Please provide screenshot of the problem. You can use such screenshot maker as Lightshot and provide screenshot link in Private content area.
    Also, Fixed header color scheme can be changed to Dark in Theme Options > Header Settings > Main header area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 08:22

    Hello,

    Thanks for the topic.
    Site background option (Theme Options > Styling) works for Boxed layout (Theme Options > General > Site Layout). To change site background for Wide layout, you can use custom css code.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 08:10

    Hello,

    Make sure that you put your .po .mo files in /wp-content/languages/themes/ with correct names, for example, royal-tr_TR.po, royal-tr_TR.mo.
    Likely you simply need to synchronize translation files.
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 07:59

    Hello,

    I do not see the problem http://prntscr.com/ikr7t6 Could you please describe the issue in more details?

    Regards

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    Viewing 57,720 results - 57,691 through 57,720 (of 68,187 total)
Viewing 30 posts - 57,691 through 57,720 (of 68,187 total)
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