Forum Replies Created

Viewing 30 posts - 57,631 through 57,660 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 09:00

    Hello,

    Please add this code in Custom css:

    .st-menu-content .sidebar-widget .button {
        color:  white !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:53

    You’re welcome!
    Feel free to ask if you have any other questions.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:51

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:49

    Hello,

    You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard.
    If you will face any activation limit problem, simply provide your code in the Private Content area, we will check it and help activate the theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:35

    Hello,

    Unfortunately, the wp-admin credentials are incorrect. Please check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:23

    Hello,

    Do you use any third-party plugins except included in our theme? Try to disable them and check Theme Options again. If it does not help, provide temporary admin panel and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:19

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:16

    Hello,

    You may use custom css code and add it in Custom css for page area https://prnt.sc/ilq1xf
    If you provide link to page, we can help you with the code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:12

    Hello,

    I’m glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:11

    Hello,

    Go to edit shop page > [8theme] Layout options > Sidebar width.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 08:05

    Hello,

    You uploaded featured image for shop page and this created such situation. As I said before, Shop and Blog pages are special pages, and they should use breadcrumbs images from Theme Options settings. In case, breadcrumbs image was uploaded for shop, the same image will be shown on all pages that inherit layout of this page. This means that featured image of shop page has the highest priority as an image in Theme Options or featured image for a category. Once I remove the featured image from shop page settings the problem was solved.
    Please feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 17:31

    Hello,

    Thanks for the notice. This will be fixed in next theme update.
    We’ve sent add-to-cart.php file to your registration email. Please replace the file in woopress/woocommerce/loop folder via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 16:53

    Hello,

    We will fix this problem in next theme update, as a temporary fix, please add this code in custom css:

    #products-grid .product-image, .product-image .img-wrapper, #products-grid .product-image:hover {
        height:  auto;
        position:  static;
        width: 100%;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 16:33

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 16:20

    I’ve checked your site, and do not see the problem anymore – https://prnt.sc/ilfkn6 If you edit some page right now, save your changes and close the page. If after the re-open, the problem persists, provide me link to page with the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 16:01

    Hello,

    https://prnt.sc/ilfbq4 – please clear cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 15:42

    Hello,

    You’re welcome!
    If all works fine, you may simply leave changes in the child theme.
    An extra (excessive) parameter was passed through a GET request and that created certain problems in the work.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 15:23

    Hello,

    What version of XStore Core plugin do you use? Make sure that you use the latest version of Slider Revolution plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 15:21

    Hello,

    We can’t connect to FTP. Please try to use another site for the minify, for example, https://www.minifier.org/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 15:06

    Hello,

    Text domain was changed only in files that were overwritten in our theme. If a WC file was added into royal/woocommerce folder, text domain should be changed for correct functionality. Please read about theme translation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (this for xstore theme, but you can use this information for the royal also). Let us know if you need any help with theme translation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 14:32

    Hello,

    There seems to be a couple of problems since I updated the theme, in visual composer the background colour option is not working I cant select a colour. The option does not allow me to add anything.

    – you need to update Massive Addons for Visual Composer plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    I am having another website problem, on the checkout page the Area / Suburb * option is not working and does not pick up any addresses I have attached a screen shot.

    – do you have this problem only with our theme or with default WC theme – Storefront too?

    In the fixed header the cart and wishlist icons disappear.

    – please clear cache and check one more time http://prntscr.com/ildvjl

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 14:10

    Hello,

    Please see screenshot http://prntscr.com/ildhbl you can ignore messages about outdated files, it shouldn’t create problems. But before update WC plugin you need to check compatibility in theme changelog or ask about it via the forum.

    Is it possible to make the products visible before the sidebar content in on the Shop page on mobile devices or simply hide the sidebar on mobile devices?

    – Theme Options > Products Page Layout > Sidebar position on mobile.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 13:50

    Hello,

    I am sorry but it’s not possible by default. It requires additional customization in theme files.
    You can edit xstore/woocommerce/content-product.php file. Make your changes in the child theme to prevent losing them after theme update https://www.8theme.com/documentation/docs/child-theme/
    You can contact WP Kraken team if you need help with this because customization is out the scope of our support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 13:43

    On your contact page http://prntscr.com/ild28f so here – http://prntscr.com/ild2oa you need to write own and correct information.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 13:28

    You’re welcome!
    Feel free to ask if you have any other questions.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 13:27

    Hello,

    1. The title are shown, but in white color, you can use this css code to change it:

    .single-product h1.product_title {
        color: black !important;
    }

    add the code in Theme Options > Styling > Custom css or in Custom css for some product http://prntscr.com/ilctyi
    2.

    .single-product .product-information-inner .price {
        color: #ff8da7;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 13:13
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 13:05

    Hello,

    You need to put royal-ru_RU.po, royal-ru_RU.mo files in /wp-content/languages/themes/ folder.
    Read more – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (this for xstore theme, but you can use this information for the royal also).
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 12:33

    http://prntscr.com/ilbrcu
    and read this article https://contactform7.com/setting-up-mail/
    to be ensure you apply all your info right.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 12:29

    You’re welcome!
    I think you can, do this through the child-theme where you should have fonts folder and in it these fonts you bought or downloaded fonts
    also in your custom css file you have to import this font according to one of next steps
    1.

    @font-face {
        font-family: myFirstFont;
        src: url(fonts/sansation_light.woff);
    }

    2. if you have this font on any server or just url to it then just add this code at first to import your font (Montserrat for example)
    @import url('https://fonts.googleapis.com/css?family=Montserrat');

    Feel free to ask if you have any other questions.

    Regards

  • 1 2 3 1,921 1,922 1,923 2,273 2,274 2,275
    Viewing 57,660 results - 57,631 through 57,660 (of 68,223 total)
Viewing 30 posts - 57,631 through 57,660 (of 68,223 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.