Forum Replies Created

Viewing 30 posts - 57,061 through 57,090 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 12:00

    Hello,

    Do you have this problem only with our theme or even when a default WC theme – Storefront activated on your site?
    Try to disable all 3-rd party plugins > clear cache and check site one more time.
    Also, check your robots.txt file, this article can be useful https://mor10.com/robots-txt-might-be-ruining-your-mobile-friendly-ranking-with-google/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 11:45

    Hello,

    You can change Single Product Page Layout in Theme Options > E-commerce > Single Product Page.
    To remove the short description http://prntscr.com/irz92g can be used this code:

    .product-information .short-description {
        display: none;
    }

    3.

    .tabs .tab-content, .tabs .tab-content a {
        color: #000000;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 11:19

    Hello,

    At first sight, the problem with categories on shop page related to WC and theme versions incompatibility.
    I can pass your problem to our developers, but you need to provide temporary wp-admin and FTP access and be patient, the solution takes a few days.
    Hope you understand this matter.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:58

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:57

    Hello, @temppelinemanta

    Fixed. Please, clear cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:53

    Hello @hdowthwaite,

    You use old theme version. I would recommend you to update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and then replace the wp-instagram-widget.php file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:46

    Hello @makmgr,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:45

    Hello,

    You’re welcome!
    Have a nice day too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:44

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .single-product .commentlist .comment-text p {
        word-break: normal;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:39

    1.

    footer li {
        margin-bottom: 1.43em;
    }

    2. We are theme support and we can help you with issues related strictly to our theme. These fields created by some 3-rd party plugin that doesn’t come bundled with our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:35

    Hello,

    You can disable Buttons hover in Theme Options > E-commerce > Products Page Layout or add this code in custom css:

    .product-view-mask2.view-color-transparent .footer-product .button {
        display: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:11

    Hello,

    We use fontawesome icons – https://fontawesome.com/v4.7.0/icons/ to change the icon you can add this css code in Theme Options > Custom css:

    .fa-facebook-f::before, .fa-facebook::before {
        content:  "\f082";
    }

    http://prntscr.com/iry06y
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:05

    Hello,

    Thanks for the topic.
    Could you please explain your problem in more details?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 10:01

    Hello,

    Simply add the slider on your page via VC Slider element not via “Show revolution slider instead of breadcrumbs and page title” option.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:55

    Hello,

    1,3. Problems caused by changes in your child theme. You can activate parent theme and check.
    2. I do not see the problem http://prntscr.com/irxacr
    4. Please add this code in Custom css for the page http://prntscr.com/irxstu:

    .owl-carousel.testimonials-slider .owl-item img {
        display:  inline-block;
    }
    .owl-carousel.testimonials-slider .owl-item img {
        width: auto;
    }

    Also, go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:47

    Hello,

    Appearance > Widgets > Footer Copyrights Left/Right areas.
    Read more – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:44

    Hello, @hdowthwaite

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:44

    Hello,

    Theme Options > General > Header Settngs > Header overlaps the content > Off
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:42

    Hello,

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in xstore/framework/widgets/ folder via FTP.
    If the problem won’t be solved, please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:40

    Hello,

    Please add this code in Custom css:

    .template-container {
        overflow:  visible;
    }
    .woocommerce-MyAccount-content {
        overflow:  auto;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:39

    Please use this code:

    .single-product-booking .product-side-information-inner .product_meta {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:36

    Hello,

    Yes, you can do all these activations. Once activation limit will be reached you need to contact us and we will help with it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:32

    Hello,

    Please see screenshot https://prnt.sc/irxgm7 and check the content of your page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:21

    Hello @makmgr,

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in xstore/framework/widgets/ folder via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:20

    Hello, @ben

    It is strange, please provide a screenshot of the problem and link to the page, we will check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:18

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:18

    Hello,

    We’ve sent wp-instagram-widget.php file to your registration email. Please replace this file in xstore/framework/widgets/ folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 08:57

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 08:56

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 08:50

    Hello,

    We’ve sent widgets.php file to your registration email.
    You need to replace this file in woopress/framework/ folder via FTP.

    Regards

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    Viewing 57,090 results - 57,061 through 57,090 (of 68,227 total)
Viewing 30 posts - 57,061 through 57,090 (of 68,227 total)
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