Forum Replies Created

Viewing 30 posts - 56,431 through 56,460 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 07:38

    Hello,

    On our demo, the footer created via Static block using VC editor – http://prntscr.com/izkvh1
    Read more – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/ https://www.8theme.com/documentation/xstore/support/static-blocks/
    We can create an example on your site, simply provide temporary wp-admin access in the Private Content area.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 07:31

    Hello,

    Sorry for the delay due to the weekends.
    Have you sorted out?
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 07:25

    Hello @adyk666,

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 07:24

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 07:23

    Hello,

    Please provide the correct link to your Dashboard. The last one is incorrect.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 07:20

    Hello,

    Theme Options > Breadcrumbs > Breadcrumbs title font > Font Size.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 07:19

    Hello,

    Make sure that you use latest theme version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 07:18

    Hello @mrsarajar,

    Please change the code to:

    @media only screen and (max-width: 992px){
    .header-wrapper header .container-wrapper, .et-header-full-width .fixed-header .container {
        display:  -webkit-box;
        display:  -webkit-flex;
        display:  -ms-flexbox;
        display:  flex;
        -webkit-box-orient:  horizontal;
        -webkit-box-direction:  reverse;
        -webkit-flex-direction:  row-reverse;
            -ms-flex-direction:  row-reverse;
                flex-direction:  row-reverse;
    }
    .header-wrapper .navbar-toggle, .fixed-header .navbar-toggle{
        right:  auto;
        left:  10px;
    }
    .mobile-menu-wrapper {
        -webkit-transform:  translate3d(-270px, 0, 0);
                transform:  translate3d(-270px, 0, 0);
        right:  auto;
        left:  0;
    }
    .mobile-menu-opened .template-content {
        -webkit-transform:  translate3d(270px, 0, 0);
                transform:  translate3d(270px, 0, 0);
    }
    .header-wrapper .header-logo, .fixed-header .header-logo {
        width: 100% !important;
        padding-left: 0px !important;
        float:  none;
        text-align:  center;
    }
    .fixed-header .header-logo img.logo-fixed {
      display: inline-block;
    }
    .global-header-hamburger-icon .fixed-header .navbar-header, .global-header-hamburger-icon .navbar-header {
        margin-right: 1em;
    }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 16:08

    In your parent theme > woocommerce folder some files have different content as in our classico theme (can be downloaded from ThemeForest). Did you edit files in parent theme?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 15:50

    Hello,

    Unfortunately, I can’t login http://prntscr.com/iyjtpf
    Make sure that you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    What PHP version do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 15:23

    Hello,

    Theme Options > General > Footer > Show footer demo blocks > Off
    Add this code in Theme Options > Styling > Custom css:

    .footer {
        padding-top: 2rem;
        padding-bottom: 2rem;
    }

    Also, please read our documentation https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 15:10

    Please provide us with temporary wp-admin and FTP access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 14:53

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 14:52

    Hello @toniM58,

    Do you have this problem when parent theme is activated or with child theme only?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 14:49

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .top-bar .fb-like.fb_iframe_widget {
        position:  absolute;
        top: 0;
        left: 50%;
        transform: translateX(-50%);
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 14:38
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 14:23

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 14:18

    Oh I see, WPBakery Page Builder is activated on your site, this is a new name of Visual Composer. You do not need to activate Visual Composer, please ignore this message http://prntscr.com/iyif2b

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 14:07

    Hello,

    1. This custom css code also need to be deleted https://prnt.sc/iyi7qc
    2.

    h3#payment_heading, h3#order_review_heading {
        text-transform: uppercase;
        font-size: 16px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 13:48

    Also, ask your hosting provider support to increase the following PHP settings:
    – post_max_size to 64M;
    – upload_max_filesize to 64M.

    Read more – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 13:45

    Please provide us with your website URL and ask your hosting provider support to create FTP account to your site files and give us the credentials.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 13:41

    Please make sure that you added the brands_list.php file in shortcodes (xstore/framework/) folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 13:34

    Hello,

    Please provide temporary wp-admin and FTP access in the Private Content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 13:32

    Hello,

    Please add this code in functions.php file of child theme:

    function et_dequeue_ult_styles() {
        $force_ultimate_styles = etheme_get_option('force_addons_css');
        if ($force_ultimate_styles ) {
            wp_dequeue_style( 'style_ultimate_expsection' );
            wp_deregister_style( 'style_ultimate_expsection' );
        }
    }
    add_action( 'wp_print_styles', 'et_dequeue_ult_styles' );
    
    function et_dequeue_ult_scripts() {
        $force_ultimate_styles = etheme_get_option('force_addons_css');
        if ( $force_ultimate_styles ) {
            wp_dequeue_script( 'jquery_ultimate_expsection' );
            wp_deregister_script( 'jquery_ultimate_expsection' );
        }
    }
    add_action( 'wp_print_scripts', 'et_dequeue_ult_scripts' );

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 13:19

    Ok. Feel free to contact us.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 12:44

    Dear @Blackbeard,

    You’re welcome!
    If you love XStore and have something nice to say don’t hesitate to tell about this!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 12:43

    The translation file default.pot you can find in Translation Files folder in theme package.
    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate https://www.8theme.com/faq/
    Also, we have some translation files for different languages, but they are not full:
    German – de_DE 65%
    Italian – it_IT 7%
    Russian – ru_RU 32%
    Portuguese (Brazil) – pt_BR 69%
    Greek (EL) – el_EL 10%
    Spanish (Spain) – es_ES 7%
    Japanese – ja 7%
    Swedish – sv_SE 7%
    Arabic – ar 26%
    If you plan to translate your site to any other language and would like to share this translation with us we would be very glad to get it. Just contact us via contact form with tag “translation” and attach translation files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 12:15

    Hello,

    If you use WooCommerce 3.3.x then use WordPress Customizer (it’s a feature in the WordPress admin) to change the catalog and single product Image settings.
    Go to Appearance > Customize > WooCommerce > Product Images.
    After these changes, you need to Regenerate Thumbnails to apply them! You can use Regenerate thumbnails plugin to do this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 12:09

    Great 🙂
    If you love XStore and have something nice to say don’t hesitate to tell about this!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
    Have a nice day 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 12:07
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    Viewing 56,460 results - 56,431 through 56,460 (of 68,187 total)
Viewing 30 posts - 56,431 through 56,460 (of 68,187 total)
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