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Visual Composer Error :( - by Mimssk - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

Mimssk

Participant

March 30, 2018 at 13:12

Hello,

I tried downloading visual composer and activating it but everytime i try it giver ”fatal error message”

https://postimg.org/image/4pw06vu7v/

Thank you

#189817 Copied

9 Answers

Rose Tyler

Support staff

March 30, 2018 at 13:34

Hello,

Please provide temporary wp-admin and FTP access in the Private Content area so we can take a closer look.

Regards

#189821 Copied

Mimssk

Participant

March 30, 2018 at 13:41

Ok here it is:

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Rose Tyler

Support staff

March 30, 2018 at 13:45

Please provide us with your website URL and ask your hosting provider support to create FTP account to your site files and give us the credentials.

Regards

#189824 Copied

Rose Tyler

Support staff

March 30, 2018 at 13:48

Also, ask your hosting provider support to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.

Read more – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements

Regards

#189825 Copied

Mimssk

Participant

March 30, 2018 at 14:07

Oh yes, sorry i thought you already had my url : D. Ok i will do ask my provider to increase those setting 🙂

thanks

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Rose Tyler

Support staff

March 30, 2018 at 14:18

Oh I see, WPBakery Page Builder is activated on your site, this is a new name of Visual Composer. You do not need to activate Visual Composer, please ignore this message http://prntscr.com/iyif2b

Regards

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Mimssk

Participant

March 30, 2018 at 14:20

Ok I did it, what do I do now?

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Mimssk

Participant

March 30, 2018 at 14:21

Oh ok i just saw the message, So wp bakery is the new visual composer, got it, thank you!

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Rose Tyler

Support staff

March 30, 2018 at 14:23

You’re welcome!
Have a nice day.

Regards

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