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Viewing 30 posts - 56,251 through 56,280 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 14:17

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 14:12

    You’re welcome!
    Polylang and qTranslate plugins are free (but we don’t give guaranty for full compatibility).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 14:07

    Hello,

    I do not see the problem http://prntscr.com/j18xkv But if you want to activate the fixed header, go to Theme Options > Header Settings > Fixed header type > Fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:46

    This is secondary menu – http://prntscr.com/j18kzk You can find “Enable secondary menu” option in Theme Options > General > Secondary menu + select Secondary menu visibility – Opened.
    To create secondary menu go to Appearance > Menus > create menu and choose as secondary in Theme Locations.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:37

    Hello,

    1. Theme Options > Header Settings > Header color scheme and Fixed header color scheme > Light.
    2. Please add this code in Theme Options > Custom css:

    .single-product .product_meta, .single-product .page-heading .title {
        display: none;
    }
    

    Theme Options > Single Product page > Tabs type > Disable

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:26

    Unfortunately, I still can’t see your site. Please make sure that the user has full access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:22

    Hello,

    Do you use the latest version if VC plugin? Could you please provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:18

    What username should I use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:15

    Hello,

    You’re welcome!
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:14

    Hello @pawira leo,

    Your site under maintenance mode, so I can’t check it.
    Menu can’t be imported because WP does not support custom menu options, you need to create own menu. Please read more https://www.8theme.com/documentation/xstore/menu-set-up/
    To create secondary menu go to Appearance > Menus > create menu and choose as secondary in Theme Locations. Mega menu works almost the same way for the secondary menu as for the main menu but in vertical design https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:07

    I am glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:05

    You’re welcome!
    Please provide us with your website URL so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 13:03

    You use latest theme version but the old version of Core plugin. Please go to Appearance > Install Plugins > 8theme Core > Update it to 1.0.23 version http://prntscr.com/j17xmu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 12:55

    Hello,

    1. Please add this code in Theme Options > Custom css:

    .home .categories-menu-element {
        border: 2px solid #e5534c;
        margin-left: 0px;
        margin-right: 0px;
        margin-bottom: 20px !important;
    }
    .home .product-categories > li > a {
        padding-left: 20px;
    }
    .home .categories-menu-element h2 {
        background-color: #e5534c;
        padding: 15px 15px;
        color: white;
        text-align: center;
        font-size: 20px;
    }
    .home .product-categories.with-accordion ul.children {
        margin-bottom: 0px;
    }

    2. Appearance > Widgets > add empty text widget in Left side top bar area.
    3. Please read our documentation –
    https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
    4. You need to upload own image in Banner settings http://prntscr.com/j17n5c

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 12:21

    Hello,

    Theme Options > General > Header Settings > Top bar background and Header background

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 12:18

    Hello,

    Theme Options > E-commerce > Products Page Layout > Image hover effect > Swap.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 12:16

    Hello,

    Theme Options > E-commerce > Single Product Page > http://prntscr.com/j1789v (http://prntscr.com/j179fo)
    or Products > Edit product > Additional product options [8theme] > Title for custom tab and Text for custom tab.
    Also, please read this article https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 12:08

    Hello,

    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 12:04

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 10:54

    You’re welcome!
    This topic will be closed. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 10:40

    Please change the previous code to:

    .single-product .product-information .title, 
    .single-product .product-information .products-page-cats, 
    .single-product .product-information .woocommerce-product-rating, 
    .single-product .product-information .price {
    	-webkit-box-ordinal-group: 0;
    	-webkit-order: -1;
    	    -ms-flex-order: -1;
    	        order: -1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 10:32

    Hello,

    Please change this code in your custom css:

    .wpcf7-form textarea, .wpcf7-form input[type="text"], .wpcf7-form input[type="email"] {
        width: 100%;
    }
    

    to

    .wpcf7-form textarea, .wpcf7-form input[type="text"], .wpcf7-form input[type="tel"], .wpcf7-form input[type="email"] {
        width: 100%;
        border: 1px solid #d5d5d5;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 10:01

    1. Please add this code in Theme Options > Styling > Custom css > Custom CSS for desktop:

    .single-product .fixed-content {
        display:  -webkit-box;
        display:  -webkit-flex;
        display:  -ms-flexbox;
        display:  flex;
        -webkit-box-orient:  vertical;
        -webkit-box-direction:  normal;
        -webkit-flex-direction:  column;
            -ms-flex-direction:  column;
                flex-direction:  column;
    }
    .single-product .product-information .title,
    .single-product .product-information .products-page-cats,
    .single-product .product-information .woocommerce-product-rating,
    .single-product .product-information .wc-gzd-additional-info,
    .single-product .product-information .price {
        -webkit-box-ordinal-group: -1;
        -webkit-order: -2;
            -ms-flex-order: -2;
                order: -2;
    }

    2. Global custom css:

    .nav-sublist-dropdown:before {
        top: -38px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 09:49

    Please add this code in Theme Options > Styling > Custom css to fix a problem with menu:

    .nav-sublist-dropdown:before {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 09:39

    Thanks for the reply. We are theme support and we can help you with issues related strictly to our theme. Please let me know if you get the problem only with our theme? If yes, try to disable all 3-rd party plugins to make sure that is not an effect of some plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 09:34

    Hello,

    1. WooCommerce developers have added some new options in version 3.3 related to products number per row and per page https://woocommerce.wordpress.com/2017/12/09/wc-3-3-will-look-great-on-all-the-themes/ WooCommerce set the higher priority for the new option and it overwrites our settings.
    You can change number of products per row using Customizer ( > WooCommerce > Product Catalog > Products per row).
    2. Please check your Responsive settings – https://prnt.sc/j1504g

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 09:23

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 09:22

    Hello,

    Please try to use this css code:
    #ubermenu-nav-main-70-main-menu {float: right; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 09:13

    Hello,

    Please see screenshots http://prntscr.com/j14ni8
    http://prntscr.com/j14pkb > http://prntscr.com/j14p4y
    To change the hover color, please add this code in Theme Options > Custom css:

    .main-footer a:hover {
        color: red !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:58

    Hello,

    Thanks for the topic.
    Please tell me if it works with default WC theme – Storefront? Or you have such situation only when our theme is activated.
    What error message do you get in the console?

    Regards

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    Viewing 56,280 results - 56,251 through 56,280 (of 68,223 total)
Viewing 30 posts - 56,251 through 56,280 (of 68,223 total)
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