You’re welcome!

Regards

Please change the previous code to this one:

.product-information .fixed-content {
    display:  -webkit-box;
    display:  -webkit-flex;
    display:  -ms-flexbox;
    display:  flex;
    -webkit-box-orient:  vertical;
    -webkit-box-direction:  normal;
    -webkit-flex-direction:  column;
        -ms-flex-direction:  column;
            flex-direction:  column;
}
.product-information .product_meta, .product-information .product_title, .product-information .products-page-cats, .product-information .woocommerce-product-rating, .product-information .product_brand {
    -webkit-box-ordinal-group: 0;
    -webkit-order: -1;
        -ms-flex-order: -1;
            order: -1;
}
.product-information .cart,
.product-information .legal-price-info {
    -webkit-box-ordinal-group: 2;
    -webkit-order: 1;
        -ms-flex-order: 1;
            order: 1;
}
.product-information .product_meta {
    margin-bottom:  0;
}
.product-information .price {
    margin-bottom: 0.3em;
}

You can ignore the notification, this is uncritical notice.

Regards

Hello,

Please add this code in Theme Options > Styling > Custom css:

.product-information .fixed-content {
    display:  -webkit-box;
    display:  -webkit-flex;
    display:  -ms-flexbox;
    display:  flex;
    -webkit-box-orient:  vertical;
    -webkit-box-direction:  normal;
    -webkit-flex-direction:  column;
        -ms-flex-direction:  column;
            flex-direction:  column;
}
.product-information .cart, 
.product-information  .product-share,
.product-information .legal-price-info {
    -webkit-box-ordinal-group: 2;
    -webkit-order: 1;
        -ms-flex-order: 1;
            order: 1;
}
.product-information .legal-price-info {
    margin-bottom:  20px;
}
.product-information .product_meta {
    margin-bottom:  0;
}

Regards

Yes, after the update the import should work fine.

Regards

Hello,

Please read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Likely you simply need to synchronize translation files.
Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
Also, don’t forget to backup all the files before any update.
If the problem won’t be solved even after synchronization, please let me know what FTP username can I use.

Regards

Hello,

I’ve checked your site in Chrome, Firefox and Safari but can’t see problems – http://prntscr.com/j1m0u2
Do you use CDN? If yes, contact CDN support also.

Regards

Please try to activate theme now.

Regards

Hello,

You can create your custom contact form using “Contact Form 7” plugin.
For example – http://prntscr.com/j1lqgy

<div>
 <div class="row">
   <div class="col-md-6">
    [text* text-123 placeholder "Your name"]
   </div>
<div class="col-md-6">
    [email email-962 placeholder "Your e-mail"]
   </div>

 </div>
    <div class="row">
     <div class="col-md-12">
      [textarea textarea-969 placeholder "Your message"]
     </div>
    </div>
   [submit "submit"]
</div>

Read more – https://contactform7.com/docs/

Regards

Hello,

Please check what errors do you have in the browser console.
Have you tried to disable all 3-rd-party plugins?
Also, enable WP debug mode to find out what error appears on your site, it will point you in the right direction what you need to fix.

Regards

Hello,

We are glad that the problem was solved.

Regards

Hello,

Please, make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Install and activate all required and recommended plugins (Appearance > Install plugins). Then install the desired version (Theme Options > Import / Export > Dummy content > Import demo versions).

If you don’t want to import all our dummy content, or you just need separate pages from our demo, or if you can’t use one click import according to the server settings, Import of .XML files is your best option. We’ve included all the demo versions and additional pages in the Import to XML Files folder of the theme’s package, where you’ll be able to see the theme’s .xml files and Revolution Slider archive files. XStore Theme Options can also be imported by copying the text file and pasting its content into the Import from File field on the Import/Export tab in XStore Theme Options.

Vertical menu is a secondary menu, that can’t be imported because WP does not support custom menu options, you need to create own menu. Please read more https://www.8theme.com/documentation/xstore/menu-set-up/
To create secondary menu go to Appearance > Menus > create menu and choose as secondary in Theme Locations. Mega menu works almost the same way for the secondary menu as for the main menu but in vertical design https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.
Feel free to ask if you have any other questions.

Regards

Hello,

Please delete this code from custom css – http://prntscr.com/j1l1hq

Regards

Hello,

Make sure Display location > Main menu http://prntscr.com/j1kza2

Regards

Hello,

Have you sorted out http://prntscr.com/j1kvfv ?

Regards

You’re welcome!
Please clear cache and check now.

Regards