Hello,
Please check one more time http://prntscr.com/jaqmrr or provide us with temporary wp-admin access.
Regards
Hello,
Please check one more time http://prntscr.com/jaqmrr or provide us with temporary wp-admin access.
Regards
Hello,
Thanks for the topic.
Please, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ (Contact your hosting provider and ask to increase required values).
“Products per row” can be changed via Customize > Woocommerce > Product Catalog settings.
Image size you can change via Customizer > Woocommerce > product images (do not forget to regenerate thumbnails) https://www.8theme.com/documentation/xstore/woocommerce/product-images/
To install plugins go to Appearance > Install Plugins. Read more – https://www.8theme.com/documentation/xstore/plugins/included-plugins/ https://www.8theme.com/documentation/docs/activation-and-purchase-codes/
About the slider issue, make sure that Slider Revolution plugin is enabled and you have some sliders imported.
Let us know if you need any further assistance.
Regards
Hello,
Please read our documentation – https://www.8theme.com/demo/docs/lifestyle/#theme_installation_and_upgrade (2.4. Demo Content)
If you face any problem, please describe it in more details and provide us with temporary wp-admin access so we can take a closer look.
Regards
Hello,
I am glad that you sorted out with woocommerce pages.
We’ve sent, to your registration email, archive with .xml files of Shortcodes pages. You can import any of these pages http://prntscr.com/jap6ra (Tools > Import > WordPress).
Also, I would recommend you to contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.
https://www.8theme.com/demo/docs/woopress/#!/general_information (1.1 Before you start)
Regards
Hello,
Please provide us with temporary wp-admin and FTP access.
Regards
Hello,
1. Theme Options > Blog & Portfolio > Blog Layout > Sidebar position > Widthout or go to Edit page > [8theme] Layout options > Sidebar Position > Without
Read more – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/
2. Please go to Appearance > Widgets > add “Product Categories” widget in Shop sidebar > http://prntscr.com/jaow6j
Read more – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
3. Image size depends on your need. We would recommend to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery.
Image size you can change via Customizer > Woocommerce > product images (do not forget to regenerate thumbnails) https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Regards
Hello @KellyKade,
I am glad that you sorted out.
Regards
Hello,
OK. Have a nice day.
Regards
Hello,
1. Please go to Edit page > [8theme] Layout options > http://prntscr.com/jaorva
Read more – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/
2. Your site under maintenance mode, so I can’t check it.
Please try this code:
.shopping-container .cart-popup-container {
background-color: red;
border-color: red;
}
Regards
You’re welcome!
Regards
Dear @KellyKade,
I’ve created “test post” on your site http://prntscr.com/jagc5w. Please compare settings of your post http://prntscr.com/jagctu and the new one https://prnt.sc/jagdaa
Regards
Hello,
There is no option to change footer on single products pages separately.
Regards
Hello,
Please set 4 in Theme Options > E-commerce > Single Product Page > Number of slides per view.
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Hello,
Edit product > Additional product options [8theme] > Additional information block.
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Hello,
You’re welcome.
Regards
Theme Options > General > Header Settings > Header overlaps the content > Off.
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Hello,
You may enable the gallery in Theme Options > E-commerce > Single product page and disable it via [8theme] Product Options on some products http://prntscr.com/ikwmok
Regards
Hello,
Make sure you select the language in Settings > General > Site Language.
Have you read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ?
Translation files should be placed in wp-content/languages/themes/ folder with correct names (xstore-pt_BR.po and xstore-pt_BR.mo).
Regards
Hello,
Go to Edit product > [8theme] Product Options > Product layout http://prntscr.com/jabtr5
Regards
Hello,
Please read this article https://docs.woocommerce.com/document/woocommerce-pages/
We can help you with import additional pages. Please provide us with temporary wp-admin access and let us know required pages.
Regards
Hello,
1. Please add this code in Custom css for page http://prntscr.com/jaakt8
.page-heading-slider .wpb_revslider_element {
margin-bottom: 0px;
}
2. There is no id “Home” on your page (http://prntscr.com/jaam7s – http://prntscr.com/jaamga)
You can remove this slider from layout settings – http://prntscr.com/jaamrj and add it via Slider element on page.
Let us know if you need any further assistance.
Regards
You’re welcome!
Regards
Hello @KellyKade,
It depends on your settings for the content.
Please check “test post” on your site.
Regards
Hello,
Please provide some screenshots for better understanding your problem.
If you can provide us with temporary wp-admin access, that would be great as well.
Regards
Hello,
1. I do not see the problem https://gyazo.com/482851b0ec4339905fca4a050568aab8
Have you cleared cache? What browser do you use?
2. Please provide a screenshot.
Regards
Hello,
Please provide us with your website URL so we can take a closer look.
Regards
Hello,
You’re welcome!
Regards
Hello,
Please read about updating theme and plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Please enable “Slider images autoheight” in Theme Options > E-commerce > Single Product Page.
Regards