DEMO IMPORT ISSUE - by humjk - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

  • Avatar: humjk
    humjk
    Participant
    April 26, 2018 at 17:52

    Is there are issues with the demo import? When I load the screen there is no button to proceed with the import.

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2018 at 08:14

    Hello,

    Please read our documentation – https://www.8theme.com/demo/docs/lifestyle/#theme_installation_and_upgrade (2.4. Demo Content)
    If you face any problem, please describe it in more details and provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: humjk
    humjk
    Participant
    April 27, 2018 at 20:44

    Hi Rose,

    So I was able to get into CPanel for my account and no errors were logged. I upgraded PHP from 5.4 -> 7.1 as I have seen that not only helping with the speed of the site but allowing for imports to work on other themes I have worked with and still no go. it doesn’t look like this theme is working well with my current hosting, so unless the theme developer has other options on how to get the theme and all its options / demo content imported I do not think it will work.

    Can you please suggest something. How do I give you temp access so you can take a closer look?

    If nothing works, can I get a refund?

    Humara

    Avatar: humjk
    humjk
    Participant
    April 27, 2018 at 20:53

    the failed import created new posts with the lifestyle themes images and 13 emails were sent to my subscriber list because of that.

    Please let me know if this theme isn’t going to work with my blog how do i go about getting a refund.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 30, 2018 at 07:47

    Hello,

    Sorry for the delay in answering.
    Please provide temporary wp-admin access in the Private Content area http://prntscr.com/jbul5p and let us know demo version which should be imported on your site.

    Regards

    Avatar: ulrikemueller
    ulrikemueller
    Participant
    June 12, 2018 at 15:16

    Hey Guys,
    i successfully installed the Lifestyle Theme with lots of Demo content like diffrent blog layouts and contact forms. But i don’t find a possibility to integrate further features like the timeline https://www.8theme.com/demo/lifestyle/timeline/ or the countdown https://www.8theme.com/demo/lifestyle/count-down-timer/
    I just wanted to install the theme like it appears in the preview and then modifie the content. could you help me?

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2018 at 15:34

    Hello @ulrikemueller,

    These pages use VC elements http://prntscr.com/ju2qg9 http://prntscr.com/ju2qmh
    You may click on “Get Settings” to see information required to recreate Timeline page http://prntscr.com/ju2p4r
    Or provide us with temporary wp-admin access in the Private Content area and we will recreate these pages on your site.

    Regards

  • Viewing 7 results - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.