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Viewing 30 posts - 55,381 through 55,410 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:40

    Hello,

    Thanks for the topic.
    Please go to Theme Options > E-commerce > Products Page Layout > Product content elements.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:38

    Hello,

    Thanks for the topic.
    Please read our documentation – https://www.8theme.com/documentation/xstore/theme-installation/demo-content/, try to do the import using .xml files (Tools > Import > WordPress) https://www.8theme.com/download-plugins/ (XStore XML files v 4.24).
    Also, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    Let us know if you need help with this and provide temporary wp-admin access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:33

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:30

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:30

    Hello @Vernaire,

    Please try to set – http://prntscr.com/jgfe54 in Theme Options > General > Header settings, if it won’t work for your header type, add this custom css in Theme Options > Styling > Custom css:
    .header-wrapper header > .container .container-wrapper {padding-top: 0.5em; padding-bottom: 0.5em;}
    Also, “Logo max width” can be changed in Theme Options > General > Header settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 17:03

    “Custom class” means text you added in “Extra class name” field https://prnt.sc/jg65ju, like – http://prntscr.com/jg7139
    in this case, the custom css should be:

    .top-bar p:empty {
      display:none;
    }
    .top-bar .widget_icl_lang_sel_widget, .top-bar .top-content {
        display:  inline-block;
    }
    .top-bar .top-content {
        margin-top: 10px;
        position: absolute;
        left: 50%;
        transform: translateX(-50%);
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 16:09

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 16:07

    – Please edit content of this text block and change http://prntscr.com/jg62pj to http://prntscr.com/jg62um, because if text starts from new line in page code will be added <br>, like – http://prntscr.com/jg63oh.
    – The color you can also change by editing the content – http://prntscr.com/jg644w
    – Set here 0px – http://prntscr.com/jg64sw to remove default margin value.
    – Add custom class for row http://prntscr.com/jg65ju
    and use this custom css code:

    .top-bar p:empty {
      display:none;
    }
    .top-bar .widget_icl_lang_sel_widget, .top-bar .vc_row {
        display:  inline-block;
    }
    .top-bar .vc_row {
        margin-top: 10px;
        position: absolute;
        left: 50%;
        transform: translateX(-50%);
    }

    chanage .vc_row in the code to your custom class.
    The result should be like on this screenshot – https://prnt.sc/jg69a9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:47

    You use 3rd party plugins. Please temporarily disable all plugins except plugins from this list – https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear cache and check if the problem will be solved.
    Also, check if the same problem persists only with our theme or with a default theme too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:25

    You may use Lightshot https://prnt.sc/ or upload image in media library http://prntscr.com/j9yzvr and provide screenshot link.
    Could you share us with temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:19

    The credentials to wp-admin panel are incorrect. Please check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:13

    Ok. Feel free contact us.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:11

    Please give full access to the wp-admin panel so I could check plugins and theme options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:01

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 14:58

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 14:25

    Hello,

    Please check settings in Visual Composer > Role manager http://prntscr.com/jg4ms6. Also, make sure you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 13:30

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 13:17

    Hello,

    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 13:00

    You’re welcome!
    Let us know if you need any other assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 12:34

    You can create a static block and edit content of it using Visual Composer (Visual Composer > Role manager and enable composer for the Static Blocks), then add your block in top bar widget area. I will help you to put it on the center of the bar (using custom css code).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 12:10

    Please change the previous code to:

    .single-product-sidebar.sidebar-right, .tax-product_cat .sidebar {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 11:03

    Dear @Rodrigo,

    Thanks for the URL.
    Please add this code in Theme Options > Custom css > Custom css for mobile:

    .single-product-sidebar.sidebar-right {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 11:01

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Global custom css:

    @media only screen and (max-width: 992px) { 
        .navbar-toggle .sr-only {
            width:  auto;
            height:  auto;
            position:  static;
            margin:  0;
        }
    
        .navbar-toggle .icon-bar {
            display:  none;
        }
    }

    “Menu” text can be changed using Loco Translate plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (create English translation and just change the necessary string to what you need).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:49

    Hello,

    1. To hide categories from the sidebar on mobile, add this code in Custom css:

    @media only screen and (max-width: 480px) {
        .sidebar-widget.widget_product_categories {
            display:  none;
        }
    }

    2. A, B. Add this code in the previous media query for mobile:

    .home .categoriesCarousel.column-3 .span4 {
        width: 100%;
    }
    

    like http://prntscr.com/jg1j4l
    C. The header search is hidden on mobile, here is our demo https://8theme.com/demo/legenda/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:40

    You’re welcome!
    To add content in the top bar you need to place it in appropriate widget area (Appearance > Widgets).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:36

    Hello,

    Could you please provide us with temporary wp-admin access in the Private Content area? We will take a closer look at the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:32

    Hello,

    Please do not edit style.css file of the parent theme, because changes will be lost after theme update. Custom css code can be added in Theme Options > Custom css of in style.css of a child theme.
    Try to add this code in Custom css via Theme Options:

    .product .price {
        font: 35px 'Roboto', Arial, Helvetica, sans-serif;
        font-weight: 500;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:26

    Hello,

    There is our bug. We will fix it in next theme update. For now, you can edit page content in Text mode and set 0 > http://prntscr.com/jg18f7

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:22

    Hello,

    You’re welcome!
    Install Loco translate plugin > http://prntscr.com/jg13o8 > create the translation for current language on your site http://prntscr.com/jg1568 or find existing translation and change the text http://prntscr.com/jg16ep

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:11

    Hello,

    You can use custom css code to disable it on mobile. We will be able to help with the code once you provide us with page URL.

    Regards

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    Viewing 55,410 results - 55,381 through 55,410 (of 68,227 total)
Viewing 30 posts - 55,381 through 55,410 (of 68,227 total)
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