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Viewing 30 posts - 55,381 through 55,410 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:13

    Hello,

    Is the problem solved? https://gyazo.com/65b454a1a1797d410c58a46387914887 If not, please describe steps should we do to be able to recreate the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:06

    Hello,

    This requests additional customization which is beyond our basic support scope. If you need help with additional customization you can contact WPKraken team.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:04

    Hello,

    1.

    .secondary-menu-wrapper .menu > li > a {
        padding-bottom: 10px;
        padding-top: 10px;
    }
    .secondary-menu-wrapper .menu li > a {
        border-bottom: 1px solid #e6e6e6;
    }
    .secondary-menu-wrapper .menu li.menu-item-has-children > .nav-sublist-dropdown {
        padding: 0 30px 0 30px !important;
    }
    .secondary-menu-wrapper .nav-sublist-dropdown ul > li:last-child > a {
        border: none;
        padding-bottom: 5px !important;
    }
    .secondary-menu-wrapper .item-design-dropdown .nav-sublist-dropdown ul > li.menu-item-has-children:hover > .nav-sublist ul {
        padding-top: 0px !important;
        padding-bottom:  0px !important;
    }
    .secondary-menu-wrapper .nav-sublist-dropdown  li.menu-item-has-children > a:before {
        top: 70%;
    }

    2. Theme Options > General > Use site preloader.
    3. I would recommend you to contact woocommerce support about this currency question.
    4.
    1)

    .size-guide {
        background-color: white;
    }

    2)

    .product-information .price {
        font-size: 1.8rem;
    }

    3) To avoid editing of php files I would recommend you to use translation files to change it. Use Loco Translate plugin https://www.8theme.com/demo/docs/xstore/#translation , create English translation and just change necessary strings to what you need.
    4) Add this code in Theme Options > Styling > Custom css > Custom css for desktop:

    .product-information  .yith-wcwl-add-to-wishlist {
        width:  auto;
        display: inline-block !important;
    }
    .product-information .compare.button {
        width: auto;
        display: inline-block;
        margin-left: 20px;
        margin-top: -55px;
    }
    .product-information .product_meta {
        margin: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 08:51

    Hello,

    Please see screenshot https://prnt.sc/jfzxkp, copy code from red rectangle in functions.php file of child theme, move add action line under function et_page_heading and edit the function depends on your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 08:28

    Hello,

    Please describe problems in more details and provide some screenshots for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 08:24

    Hello,

    Please provide us with access (http://prntscr.com/jfzmwf and FTP (hostname, FTP username, FTP password)) so we could take a closer look and help you with updating.
    Do the backup of all your files before posting the credentials.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 08:10

    Hello,

    .header-type-2 .top-bar, .top-bar .container, .header .search .et-mega-search form input[type="text"] {
        background-color:  white;
    }
    .top-bar .top-links {
        margin-top: 10px;
    }
    .side-area-icon {
        top: 18px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:59

    Hello,

    The Newsletter means Promo Popup. Go to Theme Options > Promo Popup settings. Read more in our documentation – https://www.8theme.com/demo/docs/woopress/#!/1_newsletters

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:56

    Hello,

    Could you please describe the desired result in more details? Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:53

    Hello,

    Please add this code in Theme Options > Custom css:

    .posts-slider .meta-post {
        display: none;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:49

    Hello,

    Thanks for the notice. I’ve passed it to our developers, these hooks would be removed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:48

    Hello,

    We are theme support and could help you with issues related strictly to our theme.
    I would suggest you contact the plugin author.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:16

    Hello @jonathon.prevost,

    Is your problem solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:15

    Hello,

    Once you enable site language (Settings > General > Language) that uses RTL orientation your site will enable RTL styles by default no matter what version you installed.

    Please read our documentation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    If you plan to create multilanguage site you may use WPML plugin https://wpml.org/documentation/related-projects/woocommerce-multilingual/, but if you want to simply translate site to one language I would recommend you use Loco translate plugin.

    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:09

    Hello,

    Please, follow our documentation here: https://www.8theme.com/documentation/docs/theme-installation/ and take a look video – https://youtu.be/bHE_UhSJM10
    Make sure that you are trying to install correct theme archive.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:06

    Hello,

    Is the problem solved? https://prnt.sc/jfyx0n

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:04

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:02

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 15:33

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 15:26

    Hello,

    Please add this code in Custom css:

    .header-type-7 .header .tbs span::before {
        display: none;
    }
    .header-type-7 .header .tbs span {
        border:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 15:23

    Hello,

    Could you please provide us with your site URL and temporary wp-admin access so we can take a closer look?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 15:16

    Please compare settings from the demo – http://prntscr.com/jfaxrp and your settings – http://prntscr.com/jfay07
    I would recommend you to change the 40%, because it creates some issue on responsive, to the similar value in vw or vh.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 14:17

    Hello,

    Please let us know what PHP version do you use. Could you please provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 14:04

    Hello,

    Theme Options > General > Footer > Show footer demo blocks > Off.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 13:28

    Hello,

    Thanks for the topic.
    Could you please provide temporary wp-admin access in the Private Content area so we can take a closer look?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 12:52

    Hello,

    Credentials to wp-admin panel are incorrect.

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 12:28

    Hello,

    Update theme and all required plugins to latest versions https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ > clear cache and check if the problem will be solved.
    Do you use 3rd party plugins? If so, try to disable them > clear cache and check if the problem is caused by some of additional plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 12:13

    Hello,

    Please, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    There are 2 ways for theme installation – https://www.8theme.com/documentation/docs/theme-installation/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 10:56

    My pleasure.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2018 at 10:27

    Hello,

    You’re welcome!

    Regards

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    Viewing 55,410 results - 55,381 through 55,410 (of 68,187 total)
Viewing 30 posts - 55,381 through 55,410 (of 68,187 total)
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