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Instagram has returned invalid data. - by mezbilisim

This topic has 12 replies, 4 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

mezbilisim

Participant

March 20, 2018 at 10:10

I have problem pulling instagram data

Please, contact administrator
for this information.

#188713 Copied Theme version: 1.0 WooCommerce version: 3.3.3

11 Answers

Rose Tyler

Support staff

March 20, 2018 at 10:12

Hello,

We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder via FTP.

Regards

#188715 Copied

mezbilisim

Participant

March 20, 2018 at 11:24

pictures do not appear as slider
http://prntscr.com/itp991

#188731 Copied

Rose Tyler

Support staff

March 20, 2018 at 11:37

Hello,

Wp-admin credentials are incorrect. Please check them.
If you use the latest version of woocommerce plugins (3.3.3) the theme needs to be updated also – http://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update Don’t forget to create backup of your files and database before starting update process.
On your screenshot, I see another site, that you provided in the first message. What versions of WC and xstore are using there? Could you provide correct wp-admin access to both sites?

Regards

#188734 Copied

mezbilisim

Participant

March 20, 2018 at 15:03

can you check

Please, contact administrator
for this information.

#188766 Copied Theme version: 1.0 WooCommerce version: 3.3.3

Rose Tyler

Support staff

March 20, 2018 at 17:07

You use the Instagram widget http://prntscr.com/itv1xz that shows images in the grid and this is correct behavior for the widget. If you want to have the slider, you need to create a static block with the Instagram element inside and add this block in Prefooter widget area. Please check http://prntscr.com/itv4zg > http://prntscr.com/itv567 > http://prntscr.com/itv5dy

Regards

#188789 Copied

mezbilisim

Participant

March 20, 2018 at 18:01

thank you so much 🙂

#188793 Copied

Rose Tyler

Support staff

March 21, 2018 at 08:03

You’re welcome!

Regards

#188816 Copied

Lucas Walder

Participant

March 23, 2018 at 17:26

I have the same problem, can send me the file too?

#189145 Copied Theme version: Version 1.0 WooCommerce version: 4.9.4

Rose Tyler

Support staff

March 26, 2018 at 07:07

Hello @Lucas Walder,

We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder via FTP.

Regards

#189188 Copied

jonathon.prevost

Participant

May 9, 2018 at 18:01

I also appear to be having this same issue. Please send updated files.

#192601 Copied Theme version: updated to latest this morning WooCommerce version: up to date

Rose Tyler

Support staff

May 10, 2018 at 07:16

Hello @jonathon.prevost,

Is your problem solved?

Regards

#192613 Copied
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