Forum Replies Created

Viewing 30 posts - 55,351 through 55,380 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 16:07

    – Please edit content of this text block and change http://prntscr.com/jg62pj to http://prntscr.com/jg62um, because if text starts from new line in page code will be added <br>, like – http://prntscr.com/jg63oh.
    – The color you can also change by editing the content – http://prntscr.com/jg644w
    – Set here 0px – http://prntscr.com/jg64sw to remove default margin value.
    – Add custom class for row http://prntscr.com/jg65ju
    and use this custom css code:

    .top-bar p:empty {
      display:none;
    }
    .top-bar .widget_icl_lang_sel_widget, .top-bar .vc_row {
        display:  inline-block;
    }
    .top-bar .vc_row {
        margin-top: 10px;
        position: absolute;
        left: 50%;
        transform: translateX(-50%);
    }

    chanage .vc_row in the code to your custom class.
    The result should be like on this screenshot – https://prnt.sc/jg69a9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:47

    You use 3rd party plugins. Please temporarily disable all plugins except plugins from this list – https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear cache and check if the problem will be solved.
    Also, check if the same problem persists only with our theme or with a default theme too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:25

    You may use Lightshot https://prnt.sc/ or upload image in media library http://prntscr.com/j9yzvr and provide screenshot link.
    Could you share us with temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:19

    The credentials to wp-admin panel are incorrect. Please check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:13

    Ok. Feel free contact us.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:11

    Please give full access to the wp-admin panel so I could check plugins and theme options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 15:01

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 14:58

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 14:25

    Hello,

    Please check settings in Visual Composer > Role manager http://prntscr.com/jg4ms6. Also, make sure you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 13:30

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 13:17

    Hello,

    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 13:00

    You’re welcome!
    Let us know if you need any other assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 12:34

    You can create a static block and edit content of it using Visual Composer (Visual Composer > Role manager and enable composer for the Static Blocks), then add your block in top bar widget area. I will help you to put it on the center of the bar (using custom css code).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 12:10

    Please change the previous code to:

    .single-product-sidebar.sidebar-right, .tax-product_cat .sidebar {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 11:03

    Dear @Rodrigo,

    Thanks for the URL.
    Please add this code in Theme Options > Custom css > Custom css for mobile:

    .single-product-sidebar.sidebar-right {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 11:01

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Global custom css:

    @media only screen and (max-width: 992px) { 
        .navbar-toggle .sr-only {
            width:  auto;
            height:  auto;
            position:  static;
            margin:  0;
        }
    
        .navbar-toggle .icon-bar {
            display:  none;
        }
    }

    “Menu” text can be changed using Loco Translate plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (create English translation and just change the necessary string to what you need).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:49

    Hello,

    1. To hide categories from the sidebar on mobile, add this code in Custom css:

    @media only screen and (max-width: 480px) {
        .sidebar-widget.widget_product_categories {
            display:  none;
        }
    }

    2. A, B. Add this code in the previous media query for mobile:

    .home .categoriesCarousel.column-3 .span4 {
        width: 100%;
    }
    

    like http://prntscr.com/jg1j4l
    C. The header search is hidden on mobile, here is our demo https://8theme.com/demo/legenda/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:40

    You’re welcome!
    To add content in the top bar you need to place it in appropriate widget area (Appearance > Widgets).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:36

    Hello,

    Could you please provide us with temporary wp-admin access in the Private Content area? We will take a closer look at the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:32

    Hello,

    Please do not edit style.css file of the parent theme, because changes will be lost after theme update. Custom css code can be added in Theme Options > Custom css of in style.css of a child theme.
    Try to add this code in Custom css via Theme Options:

    .product .price {
        font: 35px 'Roboto', Arial, Helvetica, sans-serif;
        font-weight: 500;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:26

    Hello,

    There is our bug. We will fix it in next theme update. For now, you can edit page content in Text mode and set 0 > http://prntscr.com/jg18f7

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:22

    Hello,

    You’re welcome!
    Install Loco translate plugin > http://prntscr.com/jg13o8 > create the translation for current language on your site http://prntscr.com/jg1568 or find existing translation and change the text http://prntscr.com/jg16ep

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 10:11

    Hello,

    You can use custom css code to disable it on mobile. We will be able to help with the code once you provide us with page URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:58

    Hello,

    You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard.
    To activate the theme on new site you need to deactivate it (via Theme Options) on old site.
    If you will face any activation limit problem, simply provide your code in the Private Content area, we will check it and help activate the theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:55

    Ok. Let us know if you need any assistance. Do not forget about our documentation – https://www.8theme.com/documentation/xstore/theme-installation/theme-installation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:52

    Hello,

    Sorry for the delay.
    1. Please contact your hosting provider support and ask them to increase PHP Max Input Vars.
    Let us know if this solves the menu problem.
    2. Simply create a new page with name “Shop” and select this page in woocommerce settings or install missing woocomerce pages via WooCommerce > System Status > Tools. Read more https://docs.woocommerce.com/document/woocommerce-pages/
    4. Please use FAQ element – http://prntscr.com/jg0s2t

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:40

    Hello @Naimish,

    Have you read our documentation? https://www.8theme.com/demo/docs/blanco/#!/slideshow Make sure you imported or created slider.
    Unfortunately, I can’t login at all. Were credentials changed?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:32

    Hello,

    Do you use latest theme version?
    Have you tried to disable 3rd party plugins? Likely the problem caused by one of them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:25

    Hello,

    Please try to use this code:

    .fullscreen-menu .nav-sublist-dropdown {
        max-width: 300px;
        float: none;
        text-align: left;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 09:18

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .page-heading .title {
        text-align:  center !important;
        margin-top: 20px;
    }
    .page-heading .back-history {
        margin-top: -50px;
    }

    Let us know result.
    “Header overlaps the content” option can be disabled in Theme Options > General > Header Settings.

    Regards

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    Viewing 55,380 results - 55,351 through 55,380 (of 68,187 total)
Viewing 30 posts - 55,351 through 55,380 (of 68,187 total)
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