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Viewing 30 posts - 55,351 through 55,380 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 15:45

    Hello,

    1. Please use Loco translate plugin and change translation to what you need – http://prntscr.com/jgm248
    Do not forget to clear cache after changes. Let us know result.
    2. Woocommerce > Settings > Shipping > Shipping options > Default to customer billing address.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 15:36

    Hello,

    Please try to disable all 3rd party plugins, also check if the problem persists with parent theme and default theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 15:33

    Hello,

    Please try to move this http://prntscr.com/jglxsw
    Let us know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 15:26

    Hello @Naimish,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 15:07

    Hello,

    The error message you’re receiving is usually caused by double jQuery library inclusion on your Website or a conflict with a 3rd party plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 14:44

    Please set 4 in Theme Options > E-commerce > Single Product Page > Number of slides per view.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 14:37

    Dear @Designtec,

    You’re welcome!
    It was our bug, the fix will be included in next theme update.
    Thanks for the notice.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 14:15

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 14:04

    Hello,

    You’re welcome!
    Please read about widget areas – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 13:41

    Please provide us with FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 13:09

    Hello,

    You can edit the file header.php. We recommend making changes in the child theme not to lose changes after the theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 12:39

    Hello,

    1. I would recommend you to check Responsive Options – https://prnt.sc/jgj78j
    2. Please add this code in Theme Options > Styling > Custom css:

    .header-wrapper header > .container .container-wrapper {
        padding-top: 10px;
        padding-bottom: 10px;
    }

    Also, disable Breadcrumbs in Theme Options > General > Breadcrumbs > Breadcrumbs Style and go to Theme Optioons > General > Header settings > Header overlaps the content > Off + remove margin-top: -68px for this row http://prntscr.com/jgjbf0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 12:25

    Hello @nebcreative,

    1. You can add this css code in Theme Options > Styling > Custom css:

    .sidebar-widget.widget_product_categories .widget-title {
        color: #1e1e1e;
        font-size: 16px;
        background-color:  transparent;
        text-align:  left;
        margin-bottom: 0px;
        padding-left: 0px;
    }

    2. Disable WooCommerce Infinite Scroll and Ajax Pagination plugin or set settings correctly – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 12:16

    Hello,

    Does it work the same way with a default theme?
    Have you tried to disable all 3rd-party plugins?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 12:05

    My pleasure 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 11:58

    What version of the Safari browser are you using?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 11:00

    I do not see the problem – http://prntscr.com/jghzpi Please clear cache and check one more time, or describe the issue in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 10:49

    Hello,

    Credentials to wp-admin panel are incorrect. Please check them.
    Have you checked if the problem occurs with a default theme?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 10:12

    Hello,

    Please add this code in Custom css:

    .secondary-menu-wrapper .secondary-title, .secondary-menu-wrapper .secondary-title:after {
        color:  white;
    }
    .secondary-menu-wrapper .secondary-menu-toggle .icon-bar,
    .header-smart-responsive .header-wrapper .menu-more .menu-more-toggle span,
    .header-smart-responsive .header-wrapper .menu-more .menu-more-toggle span:after, 
    .header-smart-responsive .header-wrapper .menu-more .menu-more-toggle span:before {
        background:  white;
    }
    .header-smart-responsive .header-wrapper .menu-more .menu-more-toggle:after {
        border-color:  white;
    }
    .secondary-menu-wrapper .secondary-title {
        top: -8px;
    }
    .et-secondary-visibility-on_hover .secondary-menu-wrapper:hover .menu {
        top: 86%;
    }
    .header-wrapper.header-advanced .secondary-title {
        border:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:50

    You’re welcome.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:38

    Hello,

    Thanks for your questions.

    How do I replace front page images with my own?

    – please see screenshots – https://prnt.sc/jggr56 (column settings > Design Options > Background) http://prntscr.com/jggru6
    Find more – https://wpbakery.com/video-tutorials/

    The images on my product page are so huge that they are running through the menu on the top of the screen. I have no idea how to reset this.

    – Page Layout can be changed via Theme Options > E-commerce > Single Product Page.
    Also, disable “Header overlaps the content” in Theme Options > General > Header Settings (the overlap can be activated on a separate page via [8theme] Layout options > http://prntscr.com/jggumo)

    When I added a slider 1000 x 500 as per the specs for revolution slider, its automatically increasing the size that displays which cuts the image off

    – here you will find documentation and video tutorials for slider https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:19

    Hello,

    Our theme does not have any compatibility issues with default WP editor, so you can contact WordPress support and ask about enabling the editor.
    Please note if you make any error WP won’t save your file and we faced the situations when WP just remove all the content from the file if any error was made and WP moves back the changes. And it was not just with our theme. That’s why WP editor is not a good tool for development. Use FTP to implement new features.
    Also, do not forget to use a child theme to implement changes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:13

    Hello,

    Does it work the same way with the parent theme?
    Have you tried to disable all 3rd-party plugins?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:06

    Hello,

    You need to change this part of custom css code http://prntscr.com/jggg31 to http://prntscr.com/jggggf

    /* make category description less wide */
    @media only screen and (min-width: 1201px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 75%;
        margin: auto;
    }
    }
    @media only screen and (max-width: 1200px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 85%;
        margin: auto;
    	}
    }
    
    /* Prices on category and product page page less weighty */
    
    .products-grid .product .product-name {
        font-size: 14px;
        font-weight: 200;
    }
    .products-grid .product .price {
        font-size: 20px;
        font-weight: 300;
    }
    .single-product h2.product-name {
        font-size: 20px;
        font-weight: 200;
    }
    .single-product-page .product-info .price {
        font-size: 20px;
        font-weight: 300;
    }
    /* Change Menu Font */
    
    .top-bar a {
        font-family: Raleway;
        line-height: 1.5 !important;
        color: #6f6f6f !important;
    	font-size: 16px;
        font-weight: 300;
    }
    	
    .header .shopping-cart-widget .widget_shopping_cart_content .bottom-btn a {
        font-size: 12px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:50

    Hello,

    Theme Options > Blog Layout > Sidebar position > Without or Edit page > Page Layout > Sidebar Position > Without sidebar.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:28

    Hello,

    You’re welcome!
    Here you can find a few video tutorials – https://www.8theme.com/videos/ I hope they will be useful.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:20

    Yes, close this media query – https://prnt.sc/jgfxfa
    Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:16

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:15

    Hello,

    What exactly problem did you get after theme update? Please provide us with temporary FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:44

    Please see screenshot – https://prnt.sc/jgfk8t

    Regards

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    Viewing 55,380 results - 55,351 through 55,380 (of 68,227 total)
Viewing 30 posts - 55,351 through 55,380 (of 68,227 total)
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