Search Engine does not yield results properly

This topic has 4 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: macamrstudios
    macamrstudios
    Participant
    May 29, 2018 at 22:39

    Hi – When you use the search bar at the top of the site and enter (for example Akiyama), nothing displays (see image below). Only the ‘view all’ link works, all other links are dead and w/o any image/data. If you type in ‘brayer’, only one result populates – then the rest are as any other search result. This is specific to ‘Products Found’. Any idea the problem?

    screen shot of broken search

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:48

    Hello,

    Unfortunately, I can’t login backend on your site. If you use latest WC version, you need to update theme – http://xstore.helpscoutdocs.com/article/63-theme-update If the problem won’t be solved after the update, try to disable 3rd-party plugins.

    Regards

    Avatar: macamrstudios
    macamrstudios
    Participant
    May 30, 2018 at 16:15

    Hi – that appears to have fixed the issue. Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 06:53

    Hello,

    You’re welcome!

    Regards

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