Forum Replies Created

Viewing 30 posts - 54,871 through 54,900 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 12:12

    Hello,

    Looks like you have sorted out. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 12:10

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 12:09

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 11:07

    Problem is related to your child theme. You have made changes that caused this issue, so, check your code and find what caused this error in the console of the revolution slider https://prnt.sc/joyikc
    If you enable parent theme you’ll see that everything works fine.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 10:42

    Dear @oooo,

    Please provide your purchase code in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 10:40

    We don’t provide support for 3-rd party plugins as it’s out of our support scope. If your tabs work if such plugins are disabled, you need to find out what plugin causes the problem and contact authors of that plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 10:21

    Hello,

    Please provide URL of your main site. Also, describe your problem in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 10:15

    Hello,

    What exactly fonts do you use? Please provide a screenshot of the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 10:01

    Please clear cache and check now – http://prntscr.com/joxlpa

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 09:50

    On your Home page, I can see the form that added using Contact form 7 plugin http://prntscr.com/joxfiu You need to set correct settings here – http://prntscr.com/joxfsl Follow the plugin documentation – https://contactform7.com/setting-up-mail/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 09:40

    Hello,

    Please provide temporary wp-admin access (in the Private COntent area) so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 09:37

    Hello,

    Does it work the same way with a default theme?
    Please provide me URL of your page with the form.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 09:34

    Hello,

    1. Please add an empty text widget in Left side top bar area (Appearance > Widgets).
    2. You may add this code in Theme Options > Custom css:

    .archive .wp-picture .btn_group a {
        display:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 09:26

    In this case, please provide me temporary wp-admin access in the Private Content area so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 09:16

    Hello,

    We’ve fixed the problem via your child theme (yourlight/functions.php) http://prntscr.com/jowv4x This code you will be able to delete after theme update to 5.0 version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 09:06

    Hello,

    Please try to disable all 3rd-party plugins, if this won’t help, provide me screenshots of parts where brands missing.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:59

    Hello,

    Theme Options > Styling > Content > Container Background Color.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:53

    Hello,

    Can you see some errors in the console? Have you tried to disable all 3rd-party plugins?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:52

    Hello,

    Please let me know what versions of the theme and Core plugin you use. Also, provide screenshots of frontend with untranslated text.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:47

    Hello @oooo,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:29

    Hello,

    You’re welcome!
    Theme Options > Responsive > Enable Responsive Design.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:26

    Hello,

    Please add this code in Theme Options > Custom css > Custom css for mobile:

    .header .cart-summ:after {
        content: attr(data-items-count);
        position:  absolute;
        top: 0;
        right: 0px;
        color:  #fff;
        font-size: 9px;
        background: #b6a374;
        border-radius:  50%;
        display: flex;
        align-items:  center;
        justify-content:  center;
        min-width:  14px;
        min-height:  14px;
    }
    .header-type-2.slider-overlap  .cart-summ:after {
        top: 0;
        right: 15px;
    }
    .header .shopping-cart-widget .woocommerce-Price-amount.amount {
        display:  none;
    }
    .header-type-2.slider-overlap .header .cart-bag {
        padding-top: 0px !important;
    }
    .fixed-already .badge-number {
        top: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:18

    Hello,

    You’re welcome!
    Have a great day too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:13

    Hello,

    1. The function which gets images by size is new_etheme_get_image and placed in legenda/framework/theme-functions.php
    we changed for you from
    http://prntscr.com/jow0s7
    to
    http://prntscr.com/jow107
    – legenda-child/functions.php file
    now image size is uncropped and squeezed by css http://prntscr.com/jow1w8
    http://prntscr.com/jow14y
    2. We rewrote one file via your child-theme
    legenda-child/woocommerce/single-product/product-image.php
    this value http://prntscr.com/jow4s2 was changed to false

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:08

    Hello,

    To check for sure, go to Appearance > Themes and activate the parent theme, clear cache and check tabs one more time then you may activate the child theme back (make sure that you know where every widget is placed because they could be messed up after changing the active theme).
    Also, you can enable WP debug mode to find out if some error appears on your site, it will point you in the right direction what you need to fix.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:01

    Hello,

    Unfortunately, there is no such possibility, by default.
    You can use this custom css code:

    .cart-summ:after {
        content: attr(data-items-count);
        position:  absolute;
        top: -5px;
        right: -10px;
        color:  #fff;
        font-size: 9px;
        background: #e65b5b;
        border-radius:  50%;
        display: flex;
        align-items:  center;
        justify-content:  center;
        min-width:  14px;
        min-height:  14px;
    }

    to show the counter in main header.
    Also, some additional plugin can be used to achieve the desired result or you can do some additional customization, if you need help with this, you may contact WPKraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 07:53

    Hello,

    Is the problem solved? http://prntscr.com/jovw63
    Also, you can add this code in custom.css:
    .shopping-cart-widget .widget_shopping_cart_content {top: 70px;}
    http://prntscr.com/jovy2y
    How to create custom.css you can watch in this tutorial – https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 07:46

    Hello,

    You can’t style the scrollbars in Firefox with CSS. People have been asking for this since Firefox was first released, but it’s still not available.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 07:40

    Hello,

    1. There is no possibility to Translate Theme Options, for now. I have sent your request to our developers, in one of next theme updates will be added text domains for strings from Theme Options and these sentences will be available to translate via translation plugin.
    2. You can translate it via WPML > String Translation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 07:28

    Hello,

    Does it work the same way with the parent theme?
    Have you tried to disable all 3rd-party plugins?

    Regards

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    Viewing 54,900 results - 54,871 through 54,900 (of 68,187 total)
Viewing 30 posts - 54,871 through 54,900 (of 68,187 total)
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