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Viewing 30 posts - 54,841 through 54,870 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2018 at 08:32

    Hello,

    Theme Options > Contact form > Privacy policy for contact form.
    If you use a form from Contact Form 7 plugin, please read this documentation https://contactform7.com/checkboxes-radio-buttons-and-menus/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2018 at 08:26

    Hello,

    Thanks for the reply.
    Do you use cache plugin? Please try to clear cache and check one more time if the code works from the Global Custom css.
    Also, try to add the code in Additional CSS area – http://prntscr.com/jpdv19 via Customizer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2018 at 08:20

    Hello @redstorms,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2018 at 08:18

    Dear @kevinkjr,

    You need to change the code in the file of the parent theme. We will add this fix in next theme update.
    Please try one more time https://prnt.sc/jpdrql , this code should work fine:

    function unicode_chars($source, $iconv_to = 'UTF-8') {
        $decodedStr = '';
        $pos = 0;
        $len = strlen ($source);
        while ($pos < $len) {
            $charAt = substr ($source, $pos, 1);
            // if ($charAt == '%') {
            //     $pos++;
            //     $charAt = substr ($source, $pos, 1);
            //     if ($charAt == 'u') {
            //         // we got a unicode character
            //         $pos++;
            //         $unicodeHexVal = substr ($source, $pos, 4);
            //         $unicode = hexdec ($unicodeHexVal);
            //         $decodedStr .= code2utf($unicode);
            //         $pos += 4;
            //     }
            //     else {
            //         // we have an escaped ascii character
            //         $hexVal = substr ($source, $pos, 2);
            //         $decodedStr .= chr (hexdec ($hexVal));
            //         $pos += 2;
            //     }
            // }
            // else {
                $decodedStr .= $charAt;
                $pos++;
            // }
        }
    
        if ($iconv_to != "UTF-8") {
            $decodedStr = iconv("UTF-8", $iconv_to, $decodedStr);
        }
        
        return $decodedStr;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2018 at 08:07

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2018 at 08:05

    Hello,

    Sorry for the delay. Could you, please, describe your question in more details?
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2018 at 08:04

    Hello,

    Please read our documentation – https://www.8theme.com/documentation/xstore/menu-set-up/
    Demo content import does not include the secondary menu. But we can create it for you.
    Can you, please, provide me temporary Dashboard access to your site and I’ll help you with this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2018 at 07:59

    Hello,

    You can use this code to show the top bar on mobile:

    @media only screen and (max-width: 1030px){
    .top-bar {
        display: block;
    }
    .top-bar .languages-area {
        display: block;
        max-width: 100%;
        text-align: center;
        width: 100%;
        float: none;
    }
    .top-bar .top-links .topbar-widget {
        display: inline-block;
    }
    .top-bar .top-links {
        width: 100%;
        max-width: 100%;
        text-align: center;
    }
    .top-links ul {
    
        float: none;
    }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 15:58

    You need to connect site via FTP, open theme-functions.php file and change

    function unicode_chars($source, $iconv_to = 'UTF-8') {
        $decodedStr = '';
        $pos = 0;
        $len = strlen ($source);
        while ($pos < $len) {
            $charAt = substr ($source, $pos, 1);
            if ($charAt == '%') {
                $pos++;
                $charAt = substr ($source, $pos, 1);
                if ($charAt == 'u') {
                    // we got a unicode character
                    $pos++;
                    $unicodeHexVal = substr ($source, $pos, 4);
                    $unicode = hexdec ($unicodeHexVal);
                    $decodedStr .= code2utf($unicode);
                    $pos += 4;
                }
                else {
                    // we have an escaped ascii character
                    $hexVal = substr ($source, $pos, 2);
                    $decodedStr .= chr (hexdec ($hexVal));
                    $pos += 2;
                }
            }
            else {
                $decodedStr .= $charAt;
                $pos++;
            }
        }
    
        if ($iconv_to != "UTF-8") {
            $decodedStr = iconv("UTF-8", $iconv_to, $decodedStr);
        }
        
        return $decodedStr;
    }

    to

    function unicode_chars($source, $iconv_to = 'UTF-8') {
        $decodedStr = '';
        $pos = 0;
        $len = strlen ($source);
        while ($pos < $len) {
            $charAt = substr ($source, $pos, 1);
            // if ($charAt == '%') {
            //     $pos++;
            //     $charAt = substr ($source, $pos, 1);
            //     if ($charAt == 'u') {
            //         // we got a unicode character
            //         $pos++;
            //         $unicodeHexVal = substr ($source, $pos, 4);
            //         $unicode = hexdec ($unicodeHexVal);
            //         $decodedStr .= code2utf($unicode);
            //         $pos += 4;
            //     }
            //     else {
            //         // we have an escaped ascii character
            //         $hexVal = substr ($source, $pos, 2);
            //         $decodedStr .= chr (hexdec ($hexVal));
            //         $pos += 2;
            //     }
            // }
            // else {
                $decodedStr .= $charAt;
                $pos++;
            // }
        }
    
        if ($iconv_to != "UTF-8") {
            $decodedStr = iconv("UTF-8", $iconv_to, $decodedStr);
        }
        
        return $decodedStr;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 15:52

    Hello,

    This can be disabled via custom css code only.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 15:46

    Please open theme-functions.php file (xstore/framework) > find unicode_chars function > and change this https://prnt.sc/jp2qz3 to https://prnt.sc/jp2r8i

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 15:41

    Please try to use this code:

    @media (min-width: 1200px) {
    body.home .content-page {
        width: 1270px;
    }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 15:35

    Hello,

    Please provide us with FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 15:22
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 15:20

    Hello,

    1. I do not see the problem. Here is screenshot – http://prntscr.com/jp269f Please clear cache and check one more time. Also, try to check the site from another computer.
    2. http://prntscr.com/jp2785
    3, 4, 5, 7. Please provide me screenshots, because the page looks same in Chrome and Safari for me https://gyazo.com/e40446d57a3f1eead9a7f118addf3d0a https://gyazo.com/0f9897451d1d3b8e4a210ef28902f240
    6. Could you provide a screenshot?
    8. Chrome browser – http://prntscr.com/jp2bui
    We do not recommend to use old theme version.
    Feel free to ask if you have any other questions, I am here to help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 14:45

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 14:44

    Hello,

    2. Please provide a screenshot for better understanding the desired result.
    3. You’re welcome! I do not see the problem. What screen size should I check?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 14:17

    Please add this code also:

    .header .navbar-toggle .icon-bar {
        background-color: #1e1e1e;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:56

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Global custom css:

    .header .shopping-container .cart-bag:before {
        color: #1e1e1e !important;
    }

    Then clear cache and check. Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:45

    Hello, @oooo

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:44

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:44

    Hello,

    Please explain in details the desired result, we will try to help you.
    Some widgets could be messed up after the update, you can put them to correct areas in Appearance > Widgets.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:36

    Hello,

    You may check your sites via GTMetrix service and follow the recommendations to speed up sites. Here are our main recommendations – https://www.8theme.com/reply/169282/
    Also, read these articles – http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/ https://varvy.com/pagespeed/leverage-browser-caching.html
    https://diywpblog.com/wordpress-optimization-remove-query-strings-from-static-resources/
    You need contact your hosting provider support to enable Keep-Alive.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:28

    Have you synchronized woocommerce translation?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:16

    Hello,

    1. Delete this your custom code – http://prntscr.com/jp09zi
    2. Please provide a screenshot for better understanding the desired result.
    3. Theme Options > Typography > Page > Body Font or add this code in Global Custom css:

    .product-slide .content-product .price {
        font-family: "Amatic SC";
    }

    4. Edit your custom css http://prntscr.com/jp0cwg
    5. Please provide me a screenshot of the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:05

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:04

    Hello,

    Please check this screenshot http://prntscr.com/jp022n and let me know if this is the desired result. The same I see from mobile on your site. I am a bit confused, what exactly is transparent?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 12:52

    Dear @gurhan,

    I can see that your custom css code works fine https://prnt.sc/jozys3
    but you can change it to:

    .header .tbs span::before, .header-wrapper .header .tbs span {
        display: none;
    }

    the result will be similar.
    Do not forget to clear cache before checking result of css changes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 12:47

    Hello,

    Please read documentation – https://www.8theme.com/demo/docs/royal/#4_registration_page
    To change our registration form you need to edit wp-content/themes/woopress/framework/theme-functions.php (line 1344 the section “! Registration Form”).
    Here is MailChimp documentation – https://kb.mc4wp.com/
    The integration requests additional customization in source code and it is out of our support scope. If you don’t have necessary skills you may contact WP-Kraken customization team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 12:19

    Hello,

    Theme Options > Header Settings > Top bar > Enable top links (Register | Sign In). Read more about registration page – https://www.8theme.com/demo/docs/royal/#4_registration_page

    Regards

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    Viewing 54,870 results - 54,841 through 54,870 (of 68,187 total)
Viewing 30 posts - 54,841 through 54,870 (of 68,187 total)
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