Slider Revolution Source image not working

This topic has 10 replies, 2 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

  • Avatar: michele_carangella
    michele_carangella
    Participant
    May 30, 2018 at 16:18

    Hi,
    during the last two days i’m inable to see the source file option in Slider Revolution.
    I’ve tried to update the plugin and set up correctly the system requirements but still have the problem.

    Did you have some tip to resolve?
    Regards

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 06:52

    Hello,

    Try to downgrade CMB2 plugin to previous version or temporary disable it during editing the Revolution slider. CMB2 plugin updated CodeMirror but Revolution slider – not and they conflict now. Read here detailed information https://www.8theme.com/topic/slider-revolution-javascript-broke-cant-change-sliders/

    Regards

    Avatar: michele_carangella
    michele_carangella
    Participant
    May 31, 2018 at 08:28

    Hi Rose,
    i can’t see the option for the slider even if i disable the CMB2 plugin. I’ve delete th cache but still see the problem.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 08:53

    Hello,

    Can you see some errors in the console? Have you tried to disable all 3rd-party plugins?

    Regards

    Avatar: michele_carangella
    michele_carangella
    Participant
    May 31, 2018 at 09:07

    Nope, no error, just this http://prntscr.com/jowugw

    Yes i’ve disable all the plugin and purge all caches.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 09:26

    In this case, please provide me temporary wp-admin access in the Private Content area so I can take a closer look.

    Regards

    Avatar: michele_carangella
    michele_carangella
    Participant
    May 31, 2018 at 10:26

    In private the access

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 11:07

    Problem is related to your child theme. You have made changes that caused this issue, so, check your code and find what caused this error in the console of the revolution slider https://prnt.sc/joyikc
    If you enable parent theme you’ll see that everything works fine.

    Regards

    Avatar: michele_carangella
    michele_carangella
    Participant
    May 31, 2018 at 11:17

    Ok, i will check! Thank you 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 12:09

    You’re welcome!

    Regards

  • Viewing 10 results - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.