Hello Malcolm,

Thank you for reaching out to us with your query.

There is no such option, by default, unfortunately.

We kindly ask you to submit a feature request at the following link: https://www.8theme.com/taskboard/

Best Regards,
8Theme’s Team

Hello studiosoes,

Thank you for contacting us and for using XStore.

Please provide URL of the page from your screenshot, temporary wp-admin, and FTP access, we need to check the situation on your site more deeply.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello MEXESS,

1/ “The translation strings does not appear in the WPML strings.” – yes, and you need to add them for translation in the mentioned way:
WPML > String translator > scroll down and click translate admin strings https://gyazo.com/a33a226a01df1c918d8ea028b2f2e71b > check the strings you need to translate and add them to string translator – https://gyazo.com/static/301ee55906a799fe2d538a57d7db078d.png.html#unsupported-browser
Go back to String translator and translate strings to other languages https://gyazo.com/d5070ec68ab79c88938671fdabbb4820

Another solution can be using Multiple headers: Header Builder > Multiple headers > create a custom header and in conditions set it for all pages of a particular language and change texts in settings for that header.

2/ We kindly request that you review the following article regarding the translation of slides using WPML: https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/ Please ensure that the translation approach for slides is consistent with that of static blocks.

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us. We hope this message finds you well.

We understand your concern regarding the products not being displayed on the shop page.
Please edit WooCommerce plugin settings – https://gyazo.com/5a8939db5d5f0794a078fe7effbd3495

Best Regards,
8Theme’s Team

Hello Aishik,

Thank you for reaching out to us.

You can Register/Deregister theme according to your needs, please read more – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

Best Regards,
8Theme’s Team

Hello MEXESS,

Thank you for reaching out to us with your queries.

1/ Please edit custom CSS code

.pointer {
    background-color: #d8d8d8;
}

(Theme Options > Theme custom CSS > Global).

2/ Could you kindly provide a screenshot to help us better understand your request?

Best Regards,
8Theme’s Team

Hello Alpha111,

Thank you for reaching out to us with your query.

We kindly suggest that you reach out directly to the WooCommerce plugin support team, as they are best equipped to assist you with your specific needs https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Dear @Nicolo,

Thank you for being so understanding.

Best Regards,
8Theme’s Team

Hello Rodrigo Carlos,

We appreciate your prompt response.

We have conducted a review of how the default theme operates and have determined that the issue in question does not stem from our theme on your website. It appears to be related to your settings and the functionality of the Elementor plugin.

The primary problem, as observed from the screenshot at https://gyazo.com/90db7f234ed37d748aee08bbc8f2aa69
is that a link has been placed within another link via Elementor options (which is not part of our product), and a title has been added in the container (also default – not ours) https://gyazo.com/b6de034048c8983775129350e6f0001eі This has resulted in a broken page structure, as nesting links is not permissible under DOM requirements. Therefore, this issue should be addressed as a task for the Elementor plugin team – https://wordpress.org/support/plugin/elementor/

We appreciate your understanding and cooperation.

Best Regards,
8Theme’s Team

Hello media_desk,

Thank you for reaching out to us.

Should you have any other questions, please feel free to open additional topics on our forum.

Best regards,
8Theme’s Team

Dear @Aulakh, Sam,

We hope this message finds you well. Should you have any new questions, we kindly request that you initiate separate threads for each inquiry. This will assist us in providing you with more organized and efficient support.

Warm Regards,
The 8Theme Team

Hello Vijith,

We hope this message finds you well.

We would like to inform you that the sections/containers on the pages have their own width settings, which take precedence over global settings. If it appears that the global adjustments are not effective, it is likely that you will need to modify the settings locally for each specific section or container https://gyazo.com/ca65ccc13001361de78f3f164d5d820d

Should you require any further assistance or clarification, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello Living Space,

We appreciate your prompt response.

Please update the theme and Core plugin https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Clear cache and let us know if the site works better.

Best Regards,
8Theme’s Team

Dear vjm,

We’ve checked and see that removing from the cart works fine when the parent theme is activated https://gyazo.com/a5afb53f0129b7bc4d5f796d723c95c4
Please check the custom code in your child theme files (temporarily remove code and test the result) to find our what exactly caused the issue.

Best Regards,
8Theme’s Team

Hello media_desk,

We appreciate your prompt response.

There is no problem when the parent XStore theme is activated. It appears that several files have been modified through the use of a child theme, which has been identified as the source of the problem.

We kindly request that you contact the individual responsible for these modifications to address and rectify the current issue.

Best regards,
8Theme’s Team