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Viewing 30 posts - 54,541 through 54,570 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2018 at 07:23

    Hello,

    You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only. Read more – https://themeforest.net/licenses/standard
    To activate the theme on new site, you need to deactivate it on old site (via Theme Options).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2018 at 07:21

    Dear @juju921,

    In this case, provide us with temporary wp-admin and FTP access in the Private Content area, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2018 at 07:20

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 15:16

    Hello @juju921,

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 15:05

    You’re welcome.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 14:09

    Hello,

    Please read this article https://docs.woocommerce.com/document/editing-product-data-tabs/
    Related products can be disabled via Theme Options > Single Product page.
    To remove mentioned elements only on one page, you can try to use custom css code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 13:38

    We are grateful to you for your kind words!
    Would you mind to rate our product: 
http://prnt.sc/d256m6
https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 13:31

    Hello,

    Please describe in details the desired result with screenshots.
    What exactly code did you try to use? Have you deleted this custom css code?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 13:22

    You’re welcome!
    You can extend support if you need, for example, http://prntscr.com/jugfk1 > https://prnt.sc/jugf9g Detailed information you can find on the Envato https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 13:11

    Hello @juju921,

    Do you use the latest version of the theme (1.2)? Please update Lifestyle https://www.8theme.com/demo/docs/lifestyle/ if problem won’t be solved even after the update, please, let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 13:05

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 12:40

    In case, the code will be moved to style.css file of child theme, you can delete this code from Theme Options.
    Theme Options settings are saved in options-style.min.css file (wp-content/uploads/xstore). The file contains not only custom css code but all styling settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 12:13

    Hello,

    You may put custom css code in Theme Options > Styling > Custom css or in style.css file of the child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 12:09

    Hello,

    Please try to translate “Return to previous page” one more time https://prnt.sc/jufea0
    Visual Composer (WPBakery Page Builder plugin) does not fully support 7.2 php version and it could be the reason of your problem. Can you, please, downgrade PHP version to 7.1, please, and let us know about results.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 10:46

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 10:27

    Hello,

    Theme Options > General > Site Layout > Boxed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 10:23

    Hello,

    Please edit Mask text of 3 your banners – https://prnt.sc/judz4j font-size: 1.3rem;

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 10:16

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 10:15

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 09:31

    Hello,

    Please try to disable this plugin http://prntscr.com/juda9f
    Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 09:10

    Hello,

    If the product price is not entered in settings of product, the product can’t be sold independent of theme, because this functionality comes from woocommerce plugin.
    If you meant something else, describe the problem in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 08:42

    Hello,

    All the available sorting options you can find in WooCommerce > Settings > Products > Display > Default product sorting. There is no any other additional sorting option in our theme. But you can contact woocommerce support and ask them also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 08:33

    Hello,

    Please, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    Here is a list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/, temporary disable all other plugins.
    Try to enable WP debug mode to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 08:26

    If you use the grid with 3 products on the desktop, you need to add this css code:

    @media (max-width: 767px){
    .products-grid.product-count-3 .product:nth-child(n) {
        width: 100% !important;
    }
    }

    Also, find out from where this code comes http://prntscr.com/jucg78 and change or delete it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 08:14

    Hello,

    Please use this code to change color of products titles

    .products-grid .product .product-name a {
        color: black;
    }

    To remove border around products:

    .slide-item .product, .products-grid .product, .products-grid .product:hover, .slide-item .product:hover {
        border: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 07:35

    Hello,

    I am glad that your problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 07:33

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 07:32

    I am glad that you sorted out.
    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 07:29

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2018 at 07:15

    Hello,

    We did not test this plugin with our theme.
    Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.

    Regards

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    Viewing 54,570 results - 54,541 through 54,570 (of 68,227 total)
Viewing 30 posts - 54,541 through 54,570 (of 68,227 total)
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