I have multiple products that use attributes as variations and I’m facing a frontend issue at the moment.
My products are birthday candles, so I have both color and number as an option. I noticed that while adding it in the backend it often got stuck creating the variations, but refreshing always did the trick and I thought it was only related to the fact that I was creating 50 variations or more each time.
But on the frontend if I pick a color and then a number it always freezes and is stuck in the loading process. I checked my console and this is what I found:
Uncaught TypeError: Cannot read property 'length' of null at HTMLFormElement.<anonymous> (etheme.js:1535) at HTMLFormElement.dispatch (jquery.js:3) at HTMLFormElement.r.handle (jquery.js:3) at Object.trigger (jquery.js:3) at Object.a.event.trigger (jquery-migrate.min.js:2) at HTMLFormElement.<anonymous> (jquery.js:3) at Function.each (jquery.js:2) at a.fn.init.each (jquery.js:2) at a.fn.init.trigger (jquery.js:3) at Object.success (add-to-cart-variation.min.js:1)
If you could help me understand what needs to be done, that would be awesome.Theme version: 4.3 WooCommerce version: 3.4.2
Hi Rose Tyler, thank you for your answer.
I did, I turned all plugins off, except for WooCommerce and the problem presisted.
Please check the details bellow (we are currently under maintenance).
With the default WC theme the problem doesn’t exist. Everything works fine.
I’ll now provide you with temporary cPanel access, if that’s OK. We have some issues with FTP account creation atm. This way you’ll have access to all areas.
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