Hello,

– Does it work the same way with the parent theme?
– Have you tried to disable all 3rd-party plugins?

Regards

Hello,

Do you use the latest version of the theme? https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

Hello,

There is no such possibility for the secondary menu, but you may achieve the similar result https://prnt.sc/juvs5x using megamenu for main menu item https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/ Here is an example – http://prntscr.com/juw4er (http://prntscr.com/juw4q0 + http://prntscr.com/juw4zc).

Regards

In Product short description area you are unable to use VC, but you can create test page and add there desired content + edit it using WPBakery Page Builder, then copy Text content and paste in short description area http://prntscr.com/juvpfg

Regards

Hello,

Thank you for the topic and video.
Please, make sure you have checked all the server requirements before the installation:
– post_max_size is no less than 64M;
– upload_max_filesize is no less than 64M;
– PHP version: 5.6 or higher;
– OpenSSL system library: 1.0 version, or higher;
– file_get_contents() function should be enabled in the server configuration.
These parameters you can check in Woocomerce > Status or using WordPress php info plugin.
If your PHP configuration limits are fine, let me know and I will pass information from this topic to our developers for exploring.

Unfortunately, menu can’t be imported, you need to create an own menu. Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/primary_menu and watch video https://www.8theme.com/videos/.
You can use MailChimp to create newsletter form:
https://www.8theme.com/demo/docs/legenda/index.html#!/newsletters
Please read how to create footer in our documentation https://www.8theme.com/demo/docs/legenda/ and watch – https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create footer)
To enable VC editor for static blocks go to wp-admin panel > Visual Composer > Role Manager > Post Types > Custom > tick “static block”.

If you provide temporary wp-admin access in the Private Content area, I will be able to help you to make the site similar to demo.

Regards

Hello,

Please try to delete this custom css code https://prnt.sc/jutwur

Regards

Hello,

If you need help with additional customization you can contact WPKraken team because theme support does not include additional customization.

Regards

Hello,

1. Great. I did nothing.
2. Size of product image relates to woocommerce settings https://docs.woocommerce.com/document/fixing-blurry-product-images/

Regards

Hello @juju921,

Please check if you added correct Username http://prntscr.com/jusz5i and make sure that your Instagram account has photos.

Regards

Hello,

Thanks for screenshots.
Here are screenshots of your site – http://prntscr.com/jusv39 http://prntscr.com/jusv5v Is your problem solved? If you get another displaying result, try to clear cache and check one more time.

Regards

Hello @juju921,

The Instagram element works fine with another Username. Please check http://prntscr.com/jusq05

Regards

Hello,

Please add this custom css code:

.woocommerce-checkout #payment .payment_method_stripe {
    display:  inline-block;
}
body .woocommerce-checkout #payment input#payment_method_stripe{
	position:relative;
    top: 20px!important;
}
.payment_method_stripe p{
	margin-left: 0;
}
[for="wc-stripe-new-payment-method"]{
	padding: 0!important;
}

Regards

Dear @juju921,

In this case, provide us with temporary wp-admin and FTP access in the Private Content area, so we can take a closer look.

Regards

Hello @juju921,

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

Hello,

Please read this article https://docs.woocommerce.com/document/editing-product-data-tabs/
Related products can be disabled via Theme Options > Single Product page.
To remove mentioned elements only on one page, you can try to use custom css code.

Regards