Forum Replies Created

Viewing 30 posts - 53,821 through 53,850 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 13:34

    Could you, please, provide us with temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 13:14

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 12:54

    Please add this code in Global Custom css:

    @media only screen and (max-width: 992px){
        .top-bar .top-links .links{
            display: block;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 12:43

    Hello,

    1. Appearance > Customize and click on the ‘Site Identity’ tab. Click on the select image button. Then, upload the image you want to use as favicon.
    2. Theme Options > Shop > Product Page Banner > Text tab
    3. You can add custom css code in Theme Options > Custom CSS > Custom CSS for mobile.
    Also, you can disable sidebar on page via Page Layout settings – http://prntscr.com/k49n9i
    4. Theme Options > Footer > Show footer demo blocks > Off. Then create own footer – https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up) + https://www.8theme.com/demo/docs/royal/#9_footer
    5. Go to edit Home page > Page Layout settings > Use custom footer for this page > Default.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 12:33

    Hello,

    1. We are glad that you sorted out.
    2. Please change the code to:

    function etheme_the_post_video() {
            $url = etheme_get_custom_field('post_video');
    
            $embed =  VideoUrlParser::get_url_embed($url);
    
            if(!empty($embed)) {
                ?>
                    <iframe width="100%" height="560" src="<?php echo $embed . '&rel=0' . '&showinfo=0'; ?>" frameborder="0" allowfullscreen></iframe>
                <?php
            }
    
        }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 12:21

    Please add this code in style.css of child theme:

    @media (max-width: 480px){ 
       .single-product .slider-container .owl-prev, .single-product .slider-container .owl-next {
            display:  block;
            top: 31%;
       }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 12:10

    Please change this code http://prntscr.com/k4993x
    to:

    .categories-mask h4 {
        font-size: 18px;
        word-break:  break-word;
    }
    .products-grid .product {
        width: 50% !important;
    }
    .products-grid .product-category {
        display: inline-block;
        width: 49% !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 11:00

    Hello,

    Please change this code http://prntscr.com/k48cm4 to

    .secondary-menu-wrapper .nav-sublist-dropdown:before {
        height: 200%;
        width: 10%;
    }
    .secondary-menu-wrapper .nav-sublist-dropdown:before {
        top: 0px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 10:19

    I’ve deactivated “Best Products Feed for WooCoommerce” plugin. please try to edit your product now – http://prntscr.com/k47snv

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 09:57

    Hello,

    We can help you with the theme update, just provide us with FTP access to your site.
    Also, confirm that you have a full backup of your site, theme options, and DB.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 09:32

    Have you tried to activate a default theme on site, for example, Twenty Seventeen?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 09:17

    Please read our documentation https://www.8theme.com/documentation/xstore/support/static-blocks/ (WPBakery Page Builder > Role Manager > Post types > Custom > staticblocks).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 09:15

    Hello @BlankM,

    We’ve sent Legenda 3.8.1 version to your registration email. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 09:13

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 09:13

    Hello,

    Please add this code in custom.css of parent theme or in style.css file of child theme:

    @media (max-width: 480px){ 
        .sidebar-position-without .products-grid.product-count-4 .product:nth-child(n) {
            width: 50%;
        }
        .archive.woocommerce-page .view-switcher {
            display: block !important;
        }
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 08:58

    Hello,

    1. You need to edit this function http://prntscr.com/k46gke from classico/framework/theme-functions.php via child theme (functions.php file).
    2. You may try to implement this by additional customization only if you have PHP skills.
    To check if user logged in or not, use wp function https://developer.wordpress.org/reference/functions/is_user_logged_in/
    and in php file write the condition – if ( is_user_logged_in() ) { echo ‘your-url’; } else { echo ‘other-url’; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 08:54

    Hello,

    I’ve added “Mega menu height” http://prntscr.com/k46owi Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 08:46

    Hello,

    1. Please add this code in Theme Options > Styling > Custom css:

    .portfolio-item.port-style-default .portfolio-descr {
        background:  transparent;
    }
    .portfolio-descr .project-title a, .portfolio-descr .posted-in a {
        color:  black;
    }

    2.

    .portfolio-image .zoom {
        display:  none;
    }
    .portfolio-item-inner:hover .portfolio-image img {
        opacity:  1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 08:26

    Hello,

    Please change this code http://prntscr.com/k46crq to

    .product-content-image .label-product {
        display: block !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 08:23

    Hello,

    Have you tried to disable all 3rd-party plugins?
    Please check if the same problems persist only with our theme or with a default theme too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 08:13

    Hello,

    Unfortunately, we can’t connect FTP or login wp-admin panel. Please check access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 08:04

    Hello,

    Please describe the problem in more details.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 07:59

    Hello,

    You can disable Breadcrumbs on Home page via [8theme] Layout options http://prntscr.com/k461rx If you are looking for something else, please provide screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 07:56

    Hello @moneythumb

    Thanks for username and password. Please provide your site URL also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 07:44

    Hello,

    Please see screenshots – http://prntscr.com/k45vjb http://prntscr.com/k45vq0
    You can change [share] shortcode http://prntscr.com/k45vv8 to desired content, for example, [8THEME] Social links element.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 07:38

    Hello,

    You can change “Product categories widget title color” and “Product categories widget title background color” go to Theme Options > E-commerce > Categories. To change this border http://prntscr.com/k45u3j you can edit or remove this custom css code http://prntscr.com/k45ubp

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 07:33

    Hello,

    Do you use default VC element or GMAPS for VC? The last one has API key field http://prntscr.com/czidd2 https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 07:31
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 07:31

    In this case, you can use css code (add own code in Theme Options > Styling > Custom css or in style.css of child theme).
    For example:

    .header-search.act-default [role="searchform"] .btn {
        background-color:  transparent;
        margin-right: 3px;
    }
    .header-search .fa:before {
        color: #b1b1b1;
    }
    .header-search.act-default input[type="text"] {
        border-color: #c1c1c1;
    }
    .header-search.act-default [role=searchform] .btn:hover {
        background-color:  transparent;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2018 at 07:25

    Hello,

    You can use Separator element or set Border bottom http://prntscr.com/k45q2f

    Regards

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    Viewing 53,850 results - 53,821 through 53,850 (of 68,187 total)
Viewing 30 posts - 53,821 through 53,850 (of 68,187 total)
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