Hello,
Please provide FTP access.
Regards
Hello,
Please provide FTP access.
Regards
You’re welcome!
Regards
You’re welcome!
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Hello,
You’re welcome!
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Hello,
Please try – Theme Options > E-commerce > Products Page Layout > Product content elements http://prntscr.com/ko3hqg
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You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
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You’re welcome!
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You’re welcome!
Thanks for using our theme.
Have a nice day 🙂
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Hello,
Have you tried to disable all 3rd party plugins?
Did you make changes in template files? Do you have the same problem with parent theme activated on site?
Please let us know and provide temporary wp-admin and FTP access in the Private Content area.
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Hello,
Sorry for the delay. Please check your Home page now.
We’ve increased wp_memory_limit by editing wp-config.php define('WP_MEMORY_LIMIT', '256M');
Let us know if you need any further assistance.
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You’re welcome!
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All files that are overwritten in our theme you may find in xstore/woocommerce folder.
I think you need review-order.php file (plugins/woocommerce/templates/checkout) but it would be better to contact woocommerce.
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Hello,
Fixed. Please clear cache and check.
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You’re welcome!
Have a nice day.
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Hello,
I would recommend you to contact woocommerce support about this.
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Hello,
Thanks for the reply.
Please provide us with your site URL and temporary wp-admin access.
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Please check Home page now.
Let us know if you need any further assistance.
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Hello,
In this case, please add this code in Theme Options > Custom css or in style.css file of your child theme:
.progress-button.state-success .content::after {
background-color: transparent;
height: 22px;
vertical-align: middle;
transform: translateY(-4px);
}
.progress-button.state-success .content {
color: transparent;
}
.progress-button[data-style="shrink"][data-horizontal].state-loading {
border-radius: 0;
}
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Please try to change the code to:
@media only screen and (min-width: 1450px){
.page-wrapper > .container {
width: 1550px !important;
}
}
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Hello,
You can import the required demo version in Theme Options > Import/Export or use import files from full theme archive http://prntscr.com/knp64n (Tools > Import > WordPress > Run Importer > choose version_data.xml and Slider Revolution > Import slider).
Read more https://www.8theme.com/demo/docs/royal/
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You’re welcome!
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Please go to Pages > Shop > Page Layout > http://prntscr.com/knougg
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Hello,
You’re welcome!
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Hello,
Please provide FTP access.
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Hello,
Here is -30px margin-top – http://prntscr.com/knonbt so you need to remove this value then add custom class for row with the slider http://prntscr.com/knonnl and add custom css code for this page http://prntscr.com/knonz6
for example: http://prntscr.com/knoob9 > http://prntscr.com/knop19
@media only screen and (min-width: 992px) {
.home-slider {margin-top: -30px !important;}
}
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Hello,
Please try to add !important; –
@media only screen and (min-width: 1450px){
.container {
width: 1650px !important;
}
}
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Hello,
Error on your screenshot relates to WC plugin http://prntscr.com/knoity so you need to contact woocommerce support.
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Hello,
I’ve changed settings for the content of Copyright static blocks http://prntscr.com/knoh3e http://prntscr.com/knoh9f http://prntscr.com/knohe9 http://prntscr.com/knohis and http://prntscr.com/knohn5
Please clear cache and check result.
Regards