You’re welcome!
Have a nice day.

Regards

Hello,

We have passed your issue to our developers and inform you once get the answer.

Regards

Please scroll to the end of the code – http://prntscr.com/kojz2b

Regards

Hello,

500 error means there is lack of some resources on your server. You should contact hosting provider support and ask them to error logs to find what exactly is causing it.
Also, ask them to increase values for the functions Post Max Size, Max Upload Size and Max Input Vars.
Let us know if you need any further assistance.

Regards

Hello,

Please change the previous code to:

@media only screen and (max-width: 1200px) and (min-width: 768px){ 
   .products-grid.row-count-5 .product:nth-child(3n+1) {
        clear: both !important;
    }
}

Regards

You’re welcome!
I’ve sent your request to our developers but can’t say for sure if the fix will be added in next theme update. Please contact us before the update.
Or you can rename the folder after the next update to check if all works fine without it.

Regards

Hello,

Thanks for contacting us.
To get marseille demo you need to install latest theme version 5.0.b http://prntscr.com/koiniv
Please follow our video tutorial – https://www.youtube.com/watch?v=Eq16hs-1PUs&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=1
(http://prntscr.com/koinxu http://prntscr.com/koio4g)
Let us know if you need any further assistance.

Regards

Hello,

Please provide us with FTP access.

Regards

Hello,

Try to disable all 3rd-party plugins to check if one of them causes the problem.

Regards

Hello,

You’re welcome!

Regards

Hello,

Please be so kind to the request in English.

This problem could be caused by a few reasons:
1) You are trying to update theme on the different domain that theme was activated (for example you activated the theme on localhost and moved it to live domain). Then you just need to go to Theme Options > deactivate theme and activate it using your purchase code again
2) There is no enough space on your server and archive that was downloaded for the update is broken. Make sure that you have no less than 20MB of the free space on your hosting.

You can also update theme via FTP instead of auto update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

Hello,

You’re welcome!

Regards

Hello,

Try to disable all 3rd-party plugins to check if one of them causes the problem.

Regards

Dear @Danielberlin,

I hope this article will be helpful for you https://businessbloomer.com/woocommerce-add-prefix-suffix-product-prices/

Regards

Hello,

I’ve passed your problem to our developers to fix it in next theme update.
As a temporary solution, you can make these changes to activate Magnific Popup by double click:
woocommerce/single-product/product-image.php https://prnt.sc/ko43bt
<img style="display: none" src="<?php echo wp_get_attachment_url( get_post_thumbnail_id() ); ?>">
js/scripts.js – change this http://prntscr.com/ko43pd to http://prntscr.com/ko43zo

if (typeof specificPhoto !== typeof undefined && specificPhoto !== false &&  $('#product-page .views-gallery').length > 0) {
          $('#product-page .views-gallery .slider').magnificPopup('open',specificPhoto);
}
      else if ( $('#product-page .views-gallery').length == 0 ) {
          $(this).magnificPopup({
          	type: 'image',
			closeOnContentClick: true,
			mainClass: 'mfp-img-mobile',
			image: {
				verticalFit: true
			}
		});
      }
      else{
          $('#product-page .views-gallery .slider').magnificPopup('open');
      }

Regards