Forum Replies Created

Viewing 30 posts - 53,191 through 53,220 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:42

    Thank you very much for choosing our theme and for your kind words! 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:35

    Sorry for the delay due to the weekends.
    Try to set 0px here – http://prntscr.com/kpx7n5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:31

    Hello,

    Please make sure that this image https://8theme.com/demo/legenda/wp-content/themes/legenda/images/small-plus.png is uploaded in your wp-content/themes/legenda/images folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:23

    Hello,

    Customize > Woocommerce > Product Catalog > Products per row.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:21
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:20

    Hello @madeirajp,

    Please submit a new topic and provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:16

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 15:47

    Hello,

    1. Have you activated WooCommerce PayPal plugin?
    2. Please describe the desired result in more details for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 13:27

    Hello,

    1. Have you disabled footer demo blocks in Theme Options > Footer > Footer layout?
    Please provide temporary wp-admin access so I can take a closer look at your site.
    2.

    Footer Copyrights Left - Text 
    © Created by <a href="#"><i class="et-icon et-heart-o"></i> &nbsp;<strong>8theme</strong></a> - Power Elite ThemeForest Author.
    
    Footer Copyrights Right - 8theme - Menu
    Copyrights Links - Track order, Contact us, FAQ

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 12:55

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 12:22

    Hello,

    1. http://prntscr.com/kp0khs
    2. Try to clear cache to be sure that the problem is not caused by cache.
    Also, I would recommend you to contact the plugin author.
    3. Please edit title of the page http://prntscr.com/kp0trf
    4. You need to synchronize translation files http://prntscr.com/kp1jid then you will be able to find and translate required strings.
    Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
    5. Please contact authors of the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 12:03

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .product .product-image-wrapper.hover-effect-mask .hover-mask .product-title a {
        color: white;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 10:40
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 10:40

    Hello,

    Footer:

    1. About us (border color #393939)
    
    Lorem ipsum dolor sit amet,conse ctetur adipiscing elit, 
    sed doeiusmo dminim veniar.
    East 21st Street / 304 New York 
    Email: youremail@site.com 
    Phone: +1 408 996 1010
    
    2. Our services
    
    <ul class="menu">
     	<li><a href="#" target="_blank" rel="noopener">Company Information</a></li>
     	<li><a href="#" target="_blank" rel="noopener">Conditions of Sales</a></li>
     	<li><a href="#" target="_blank" rel="noopener">Privacy policy</a></li>
     	<li><a href="#" target="_blank" rel="noopener">Returns and refunds</a></li>
     	<li><a href="#" target="_blank" rel="noopener">Dispute Resolution</a></li>
     	<li><a href="#" target="_blank" rel="noopener">Returns and refunds</a></li>
    </ul>
    
    3. Useful links
    
    <ul class="menu">
     	<li><a href="#" target="_blank" rel="noopener">Fast Shipping</a></li>
     	<li><a href="#" target="_blank" rel="noopener">Paypal/Secure Payment</a></li>
     	<li><a href="#" target="_blank" rel="noopener">30 Days Return Policy</a></li>
     	<li><a href="#" target="_blank" rel="noopener">Business Development</a></li>
     	<li><a href="#" target="_blank" rel="noopener">Terms of Us</a></li>
     	<li><a href="#" target="_blank" rel="noopener">Business Development</a></li>
    </ul>
    
    4. Newsletter 
    
    Get 10% off by subscribing to our newsletter
    
    <div class="et-mailchimp dark classic-button">     </div>
    
    <img src="https://xstore.8theme.com/wp-content/uploads/2018/08/payment_methods.png" scalt="payment methods">
    
    Form content:
    
    <div>
    <p>
      	<input type="email" name="EMAIL" placeholder="Your email address" required />
    	<input type="submit" value="Sign up" />
    </p>
    </div>
    
    © 2016 All Rights Reserved. Development by <a style="color: #e00614;" href="8theme.com">8theme Limited</a>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 10:15

    Please see screenshot http://prntscr.com/kozwt3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 08:48

    Please see screenshot http://prntscr.com/koyspg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:48

    Hello,

    Please try to translate it via Loco Translate > Plugins > Woocommerce.
    Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:47

    Hello,

    Please add this code in Global custom css:

    @media only screen and (min-width: 992px){
    .mc4wp-form-fields input[type="submit"] {
        right: 85px !important;
        letter-spacing: 3px;
    }
    .mc4wp-form input[type=email] {
        width: 77%;
    }
    }
    .mc4wp-form-fields  input[type="submit"] {
        right: 15px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:37

    Hello,

    Unfortunately, I can’t login http://prntscr.com/koy0wc Please check and provide correct access (in the Private Content area http://prntscr.com/koy15p).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:34

    Hello,

    You can use such screenshot maker as Lightshot https://prnt.sc/ and provide links to screenshots.
    Also, try to disable all 3rd-party plugins to check if one of them causes the problem.
    Do you have the problem with our theme only or with a default theme too?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:30

    You’re welcome!
    Please provide a screenshot for better understanding the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:25

    Hello,

    Do you have the problem with our theme only or with a default theme too?
    Ask your hosting provider support to increase the following PHP settings:
    – post_max_size to 64M;
    – upload_max_filesize to 64M;
    – max_execution_time: 180, or greater;
    https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:21

    Hello,

    Please explain your problem in more details.
    As I see http://prntscr.com/koxvd9 you need to enable FontAwesome support in Theme Options > Speed Optimization.
    Also, I would recommend you to use our Slider element replacement Slider Revolution. It will help you to speed up the site – https://www.youtube.com/watch?v=_dVwgeruFJk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:16

    Hello,

    1. Please check if you have the same problem with default woocommerce theme – Storefront.
    Let us know the result.
    2. I would recommend you to contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:14

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:06

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:06

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:05

    Hello,

    Thanks for contacting us.
    Why you want to change “Default template for post types”?
    Have you selected Post types here – http://prntscr.com/koxr3j ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2018 at 15:03

    Hello,

    The problem caused by WooCommerce Back In Stock Notifier plugin. You can disable it then clear cache and check.
    Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
    Also, do not use a lot of plugins together, this slows down your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2018 at 14:50

    Dear @adriangoes,

    Please provide temporary wp-admin access so we can take a closer look.

    Regards

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    Viewing 53,220 results - 53,191 through 53,220 (of 68,227 total)
Viewing 30 posts - 53,191 through 53,220 (of 68,227 total)
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