Forum Replies Created

Viewing 30 posts - 53,251 through 53,280 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:45

    Hello,

    You’re welcome!
    We tested royal with PHP 7.2 and did not find compatibility issues. Unfortunately, we did not test our theme with PHP 7.2.9.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:42

    Hello,

    I would recommend you to contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:38

    Hello,

    Please try to add this code in Theme Options > Custom css or in style.css file of your child theme:

    @media only screen and (max-width: 768px){
        .carousel-area .owl-nav {
            display: block !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:35

    Hello,

    Please try to add this code in Theme Options > Custom css or in style.css file of your child theme:

    @media only screen and (max-width: 1200px) and (min-width: 778px){ 
       .products-grid.row-count-5 .product:nth-child(3n+1) {
            clear: both !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:27

    Hello,

    Please provide FTP access also, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:18

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Global custom css:

    .single-product .product-information .price-unit.smaller {
        font-size: 14px;
    }
    
    .single-product .product-information .woocommerce-price-suffix {
        font-size: 12px;
        display:  inline-block;
        width: auto;
    }
    .single-product .product-information  .woocommerce-Price-amount.amount {
        display:  inline-block;
    }

    Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:17

    Hello,

    Please provide FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:13

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:12

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:11

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:10

    Hello,

    Please try – Theme Options > E-commerce > Products Page Layout > Product content elements http://prntscr.com/ko3hqg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:08

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:07

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:06

    You’re welcome!
    Thanks for using our theme.
    Have a nice day 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 16:24

    Hello,

    Have you tried to disable all 3rd party plugins?
    Did you make changes in template files? Do you have the same problem with parent theme activated on site?
    Please let us know and provide temporary wp-admin and FTP access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 15:57

    Hello,

    Sorry for the delay. Please check your Home page now.
    We’ve increased wp_memory_limit by editing wp-config.php define('WP_MEMORY_LIMIT', '256M');
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 15:14

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 15:14

    All files that are overwritten in our theme you may find in xstore/woocommerce folder.
    I think you need review-order.php file (plugins/woocommerce/templates/checkout) but it would be better to contact woocommerce.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 14:51

    Hello,

    Fixed. Please clear cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 14:42

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 14:41

    Hello,

    I would recommend you to contact woocommerce support about this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 14:26

    Hello,

    Thanks for the reply.
    Please provide us with your site URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 14:22

    Dear @maverick81,

    Please check one more time http://prntscr.com/knty16

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 14:11

    Please check Home page now.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 14:04

    Hello,

    In this case, please add this code in Theme Options > Custom css or in style.css file of your child theme:

    .progress-button.state-success .content::after {
        background-color:  transparent;
        height: 22px;
        vertical-align:  middle;
        transform: translateY(-4px);
    }
    
    .progress-button.state-success .content {
        color: transparent;
    }
    
    .progress-button[data-style="shrink"][data-horizontal].state-loading {
        border-radius:  0;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 13:05

    Please try to change the code to:

    @media only screen and (min-width: 1450px){
       .page-wrapper > .container {
           width: 1550px !important;
       }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 08:34

    Hello,

    You can import the required demo version in Theme Options > Import/Export or use import files from full theme archive http://prntscr.com/knp64n (Tools > Import > WordPress > Run Importer > choose version_data.xml and Slider Revolution > Import slider).
    Read more https://www.8theme.com/demo/docs/royal/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 08:24

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 08:03

    Please go to Pages > Shop > Page Layout > http://prntscr.com/knougg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 07:59

    Hello,

    You’re welcome!

    Regards

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    Viewing 53,280 results - 53,251 through 53,280 (of 68,227 total)
Viewing 30 posts - 53,251 through 53,280 (of 68,227 total)
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