Hello,
Please provide FTP access.
Regards
Hello,
Please provide FTP access.
Regards
Please check now.
etheme_the_post_field function has been changed via child theme.
Regards
Please try to disable all 3-rd party plugins to check if one of them causes the problem.
In case, it doesn’t help, provide us with FTP access also.
Regards
You need to edit this custom css code http://prntscr.com/l4cmum
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I’ve added custom css code. Please check now.
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Hello,
Please delete this custom css code:
http://prntscr.com/l4c435 > http://prntscr.com/l4c49n
and use http://prntscr.com/l4c4yq
Regards
Hello,
1) Please check the form now http://prntscr.com/l4buun
2) Slider Revolution plugin was deactivated on your site. Please check now http://prntscr.com/l4bw1m
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Hello,
Please provide temporary wp-admin access so we can take a closer look.
Also, provide links to pages and describe how breadcrumbs should look there.
Breadcrumbs size option in Theme Options -> Breadcrumbs was removed in 5.0 theme version.
Breadcrumbs size you can change via Breadcrumbs paddings settings http://prntscr.com/l4bpgy
Regards
Hello,
Please provide temporary wp-admin access, so I can take a closer look.
Thanks in advance.
Regards
Thanks. Please provide FTP access (hostname, username, password, port) also, so we can take a closer look.
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
On our demo “Get Started” is menu item also http://prntscr.com/l4bal8 (style was changed using custom css code http://prntscr.com/l4bbao http://prntscr.com/l4bbow )
On this demo https://xstore.8theme.com/demos/mobile/ you can see One page menu – https://youtu.be/51vKxOhZ7Gs https://www.8theme.com/documentation/xstore/menu-set-up/one-page-menu/
Also, you can edit header structure file (xstore/headers/ folder) depending on header type that you use https://www.8theme.com/documentation/docs/child-theme/
Regards
Hello @Su Flo,
I do not see problems on mobile. Please clear cache and check now more time http://prntscr.com/l4b3uq http://prntscr.com/l4b4cv Also, try to check on different devices, make sure that versions of your browsers are not very old.
Regards
Hello,
Very likely you reached the Max Input Vars limit because of menu items number and your WP can’t save all the settings of your menu. So, if you choose the option, save menu but then you’ll see that option is not saved then increase max input vars limit to 5000 or 8000. You can contact the hosting provider and ask for help with increasing. Read more http://sevenspark.com/wordpress/menu-item-limit
Regards
Hello,
Please try to install the plugin via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.
You can find the zip files for plugins installation here – https://www.8theme.com/download-plugins/
In case, you need help with this, provide us with your site URL, wp-admin and FTP access.
Regards
Hello,
Please install it via FTP (by uploading and extracting the plugin zip files into wp-content/plugins folder https://www.8theme.com/download-plugins/). If you need our assistance – please provide us with Admin and FTP credentials for your site in private content and we will install it for you.
Regards
Hello,
Please provide us with temporary wp-admin access so we can take a closer look at the problem with widgets.
Latest theme version is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Feel free to ask if you have any other questions.
Regards
Thank you for letting us know.
Regards
Hello,
I do not see the problem https://gyazo.com/f353c3f780da773a8654dacc537ccbba
Could you please describe it in more details? Also, provide us with temporary wp-admin access.
Regards
You’re welcome!
Regards
Hello,
You’re welcome!
Feel free to ask if you have any other questions.
Regards
Hello,
1. Please watch this video https://youtu.be/51vKxOhZ7Gs
2. In this case, delete the previous custom code and let me know. I will provide you with the new one.
Regards
Hello,
1. I do not see any problem. Please provide a screenshot for better understanding.
You can use such screenshot maker as Lightshot https://prnt.sc/
2. Could you please provide screenshot and describe step by step what should be done to recreate the problem?
3. I do not see the problem. Is it solved?
Regards
Hello @rafeekcj,
Please check now.
You did not provide wp-admin access. Please check what php version do you use, I would recommend to update it to PHP 7.2.
Regards
Hello,
You need to create variable products https://docs.woocommerce.com/document/variable-product/ and enable Variation swatches in Theme Options.
Please follow our video tutorial – https://youtu.be/XO-PDvhPypc
Regards
Hello,
You can install Loco translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and delete it after finish translation.
OR
The translation file xstore.pot is in the Translation Files folder in the theme package. Edit the .po file using POEdit, and use the translation field to make replacements.
From the file menu, save the file with your language name and xstore theme suffix, e.g xstore-de_DE.po. It will generate both a .po and .mo files for your translation. Place these files into the languages /wp-content/languages/themes/ folder.
Regards
Hello,
1. Please see screenshots http://prntscr.com/l4abot http://prntscr.com/l4abs1
<div class="et-mailchimp dark"><p>
<input type="email" name="EMAIL" placeholder="Your email address" required />
<input type="submit" value="Sign up" />
</p>
</div>
Also, some css code needs to be used in Theme Options > Custom css:
.mc4wp-form .et-mailchimp input[type="email"] {
border: 2px solid rgba(250,250,250,0.3)
}
.mc4wp-form .et-mailchimp input[type="submit"] {
border-radius: 50% !important;
background-color: transparent;
border: none
}
.footer .et-follow-buttons a {
padding: 12px;
margin: 0 5px
}
.footer .et-follow-buttons a,.et-mailchimp input[type="email"] {
border-radius: 30px
}
.mc4wp-form .et-mailchimp input[type="submit"] {
right: 5px
}
This code can be different on different sites depends on the position of the form on site.
2. Inside full theme package, you can find XStore_import_files or XML_files folder with slider archive http://prntscr.com/l4ae48 that you can import manually.
Feel free to ask if you have any other questions.
Regards
You’re welcome!
Regards