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Viewing 30 posts - 52,411 through 52,440 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 12, 2018 at 07:11

    Hello,

    Please recreate the problem on your site and let us know. We will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 12, 2018 at 07:06

    Hello,

    Please check credentials http://prntscr.com/l54yqi and FTP (hostname, username, password, port).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 16:15

    You’re welcome!
    I do not see content in footer http://prntscr.com/l4wzp3 Please add static blocks into appropriate widget areas.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 16:12

    Hello,

    Contact your hosting provider and asl to increase Memory limit and execution time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 15:52

    Please add this code in Theme Options > Custom css:

    iframe.novocall {
        max-width:  unset !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 15:21

    Please check credentials and provide correct login + pass
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 14:06

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 12:31

    Theme Options > Typography > Menu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 12:19
    .fixed-header .menu-wrapper .menu > li > a:after {
        background-color:  white;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 12:18

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 12:18

    Hello,

    Please see screenshots https://prnt.sc/l4t309 https://prnt.sc/l4t3rs You need to copy 2 functions from woopress/framework/theme-functions.php to fuctions.php file of child theme and delete/comment code of captcha.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 12:16

    Hello,

    Sorry for the delay in answering. I’ve passed the problem to our developers, the issue with tabs will be fixed in next theme update. Unfortunately, I do not have a ready solution, for now.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 12:03
    .cart-popup-container a {
        color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 11:59
    .menu-wrapper .menu > li > a:after {
        left: 50%;
        right: 50%;
        opacity: 0;
        -webkit-transition: all 0.2s linear;
        transition: all 0.2s linear;
        content: "";
        display: block;
        position: absolute;
        height: 2px !important;
        background-color: #a2185b;
    }
    .menu-wrapper .menu > li.current-menu-item > a:after, .menu-wrapper .menu > li > a:hover:after {
        left: 1.07em;
        right: 1.07em;
        opacity: 1;
    } 
     

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 11:51

    Hello,

    XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles. Also, if you use child theme then child theme files should be updated according to new files.
    About product name position on single product page, go to Theme Options > Single Product Page > Page Layout > Move product name in breadcrumbs.
    Typography you can change via Theme Options. Please try “Bold weight for icons” option http://prntscr.com/l4t2sw
    About header, go to Theme Options > Header > Header layout and Header style. For “Variant center 3” you can add text in Appearance > Left side top bar area.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 11:37

    Hello,

    I can’t see your site http://prntscr.com/l4sxf5 Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 11:29

    Hello,

    You need to synchronize translation files and then you will be able to find and translate the required strings. Make sure you placed translation files into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo). Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. Read more – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 11:27
    .woocommerce-order-details .product-total, .woocommerce-order-details .amount {
        color: red;
    }
    .woocommerce-order-details tfoot tr:last-child .amount {
        color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 11:18

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 08:12

    Hello,

    @media (max-width: 480px){ 
        .sidebar-position-without .products-grid.product-count-4 .product:nth-child(n) {
            width: 50%;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 08:07

    Hello,

    Please check documentation of WPBakery Page Builder https://wpbakery.com/video-academy/category/responsive/ https://kb.wpbakery.com/docs/learning-more/responsive-settings/
    Also, you can change styling of elements on different devices using custom css code.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 08:03

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 07:47

    Hello,

    Please try to use this custom css code:

    .responsive-switcher.visible-phone {
        display: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 07:42

    Hello,

    I am glad that you sorted out.
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 07:41

    Hello,

    Please provide us with temporary wp-admin and FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 07:39

    Hello,

    Thanks for contacting us.
    I would recommend you to do the update from 4.28.1 to 5.0.3 via FTP https://youtu.be/I7wPeHEPb6E
    XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles. Also, if you use child theme then child theme files should be updated according to new files. To update the theme you can create a staging site (a full copy of live site) and update xstore there. Then, if everything is ok, update the production site.
    If you want we can help you with the update. Confirm that you made a full backup and provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 07:31

    Hello,

    3.2 You can delete Description – http://prntscr.com/l4prik
    Also, I would recommend you to disable “Smart menu” in Theme Options > Menu > Menu options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 07:27

    You’re welcome!

    .my_account_orders td a {
        color: red;
    }
    .woocommerce-orders-table__cell .amount {
        color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 07:18

    Hello,

    1. I am glad that you sorted out.
    2. Please provide page URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2018 at 07:16

    Hello,

    I can’t see your site http://prntscr.com/l4pn3q Please provide us with access.

    Regards

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    Viewing 52,440 results - 52,411 through 52,440 (of 68,227 total)
Viewing 30 posts - 52,411 through 52,440 (of 68,227 total)
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