Search doesnt work anymore since update - by gewoonbovenaan

This topic has 8 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    October 4, 2018 at 15:20

    At yourlight.com the searchbar doesnt do anything, there is no input possible.
    https://gyazo.com/f9ac3439c35db3b58a32863535cc7e20

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2018 at 06:51

    Hello,

    Please try to disable all 3rd party plugins.
    Let us know the result.

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    October 5, 2018 at 08:46

    hello,

    i have tried but besides the standard plugins which came with the theme i dont have anything worth noticing active. i did deactivate them but didnt make a difference.

    could u pls check?

    thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 8, 2018 at 08:54

    Hello,

    Can you, please, provide us with FTP access to your site? It looks like something is wrong with the search form code, we need to check.

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    October 8, 2018 at 09:26

    herewith the ftp login. thanks in advance

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 8, 2018 at 15:40

    Hello,

    Check now, please. Problem appeared because you don’t use the WooCommerce plugin. We’ll fix it also in the next theme update.

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    October 10, 2018 at 09:45

    Thanks and the search does work but now a bug occurs when hovering the mouse over the menu it cant be clicked, i show u in a gif, pls check my mouse. https://gyazo.com/be2fa261491b656cd88adcf517a7d21f
    It has got to do with the searchbar in the header https://gyazo.com/fa929dea0b924b9b6ed56d1cde36cec4
    https://gyazo.com/1560ca75bfaca5b42f803742056deba4
    It overlaps the menu therefore its not clickable.

    Could u pls check and solve it?

    Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2018 at 09:53

    Hello,

    Please delete this custom css code:
    http://prntscr.com/l4c435 > http://prntscr.com/l4c49n
    and use http://prntscr.com/l4c4yq

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.